Terrible customer service. Almost thee worst, almost.Parking: Plenty of parking aroundKid-friendliness: I mean theres no jungle gym..Wheelchair accessibility: Its confusing getting in even without a wheelchair.
Atmosphere: 3
Food: 3
Service: 1
Franklin Martinez
I loved the best burrito place where most of the tacos, burritos, and a chicken meal are served at. EL Pollo Loco was founded by Juan Francisco Ochoa who established the first El Pollo Loco restaurant in Guasave, Sinaloa, Mexico in 1974 exactly 50 years ago.
FixHeatingAndCooling
I love my grilled chicken crispy and juicy! Definitely fast service through drive through. They were open late and perfect when I work over time and get home with an empty stomach. That loco salad hits the spot and very generous portion. Love making me some tacos. Just prices going up everywhere sheesh California is getting expensive.Parking: There is plenty of parking but during peak time it’s difficult to find parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado
angelica gonzalez
Fast service, great food.!Parking: Lots of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Chicken Burrito with Avocado, Double Chicken Bowl, Chips and Guacamole, Avocado, Chips & Guacamole Large
Erika Cazares
Great
Atmosphere: 5
Food: 5
Service: 5
Eli R
Great
Atmosphere: 5
Food: 5
Service: 5
Grand V.
Long ass line only 1 cashier ,,specially when it's lunch time very busy still only had 1 cashier ,,then the lady that gives u ur food is Rude asf ,, it's like she hates her job ,not the customers fault u hate ur job,, Last time I come here
Lucy V.
Once again my I didn't get the rest of my order. Simple job simple order and yet these morons can't get it right. I should have know my better seeing their sour faces not wanting to be there but yet they expect a paycheck. I really despise people like them. Don't come to work if you don't want to work. Go sell tamales and maybe you'll get those order right for once.
Yovany B.
Because these people working mat in the front, I make my order I say, can you put the chicken juicy that guy put me the fucking too much cooking chicken burnt chicken when burned too much the checking you don't feel this flavor
Male cashier took my order wrong. Ordered a 12 piece meal he was charging me for a 4 piece meal. Poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Miguel Lopez
Worst experience ever the cashier has a bad attitude they are not allow to give you plates that's what they said. I have ask other pollos locos for plates no problem. ?
Service: 1
carmen lopez
I use a coupon had a salad was so good I want to go back for lunch. My boys like these place effordable for families and clean.
Atmosphere: 5
Food: 5
Service: 5
Jon Paul
This location in Santa Fe Springs is much better than the Downey location. The staff is nicer and the wait is shorter.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Martha Cisneros
My father complained that the worker put little to no chicken in the bowl he ordered and the beans were burned.
No utensils and order was wrong.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Double Chicken Bowl, Pinto Beans
Terrible customer service. Almost thee worst, almost.Parking: Plenty of parking aroundKid-friendliness: I mean theres no jungle gym..Wheelchair accessibility: Its confusing getting in even without a wheelchair.
Atmosphere: 3
Food: 3
Service: 1
I loved the best burrito place where most of the tacos, burritos, and a chicken meal are served at. EL Pollo Loco was founded by Juan Francisco Ochoa who established the first El Pollo Loco restaurant in Guasave, Sinaloa, Mexico in 1974 exactly 50 years ago.
I love my grilled chicken crispy and juicy! Definitely fast service through drive through. They were open late and perfect when I work over time and get home with an empty stomach. That loco salad hits the spot and very generous portion. Love making me some tacos. Just prices going up everywhere sheesh California is getting expensive.Parking: There is plenty of parking but during peak time it’s difficult to find parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado
Fast service, great food.!Parking: Lots of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Chicken Burrito with Avocado, Double Chicken Bowl, Chips and Guacamole, Avocado, Chips & Guacamole Large
Great
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Long ass line only 1 cashier ,,specially when it's lunch time very busy still only had 1 cashier ,,then the lady that gives u ur food is Rude asf ,, it's like she hates her job ,not the customers fault u hate ur job,, Last time I come here
Once again my I didn't get the rest of my order. Simple job simple order and yet these morons can't get it right. I should have know my better seeing their sour faces not wanting to be there but yet they expect a paycheck. I really despise people like them. Don't come to work if you don't want to work. Go sell tamales and maybe you'll get those order right for once.
Because these people working mat in the front, I make my order I say, can you put the chicken juicy that guy put me the fucking too much cooking chicken burnt chicken when burned too much the checking you don't feel this flavor
Restaurantji Recommends
Male cashier took my order wrong. Ordered a 12 piece meal he was charging me for a 4 piece meal. Poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Worst experience ever the cashier has a bad attitude they are not allow to give you plates that's what they said. I have ask other pollos locos for plates no problem. ?
Service: 1
I use a coupon had a salad was so good I want to go back for lunch. My boys like these place effordable for families and clean.
Atmosphere: 5
Food: 5
Service: 5
This location in Santa Fe Springs is much better than the Downey location. The staff is nicer and the wait is shorter.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
My father complained that the worker put little to no chicken in the bowl he ordered and the beans were burned.
Atmosphere: 3
Food: 1
Service: 5