Bad food cold fries, Carbondale chicken, to top no napkin. Thsnx for a great lunch am pm has better food and uts not that
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Lori B.
Carlos was super helpful, sweet.I had a crazy order of odds&treats, and he was patient...and order was perfect.The gang, was happy.Yay, Carlos
david Salazar
I work late sometimes, and I'm happy that they're open after 12. But it's fast food. What can I say? I put one star for atmosphere since I use a drive through.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Burger
Haelee Homa
Left a review on Yelp over 1 week and a half ago but I’m not surprised I haven’t heard anything back. But I’ll leave it on here because they deserve to have bad reviews written across different platforms. I used to never have an issue with my order from here but in the past few months every time I order there's something wrong with my order. There's always sormthing missing. This time they forgot to put the curly fries with my munchie meal. I ordered a loaded tiny tacos with extra taco sauce and would you believe it, no sauce or any of the toppings that were supposed to come with it. They literally gave me plain tacos that were also stale. The other tacos I ordered as well had no sauce when I never asked for there to be none. They also never provide sauce packets - I would ask for it but they dont even give you an option on doordash to do so. That's stingy behavior. No cutlery when there is CLEARLY items you ordered that require eating with a fork. The order I received was embarrassing for a "big" company, do better jack n the box.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seasoned Curly Fries, Sauce, Burger, Two Tacos
The customer service at this location is by far the best. The team is consistent, kind and uniquely efficient. Happy to go a few miles out of the way to visit this store bc it really is a gem!
Atmosphere: 5
Food: 5
Service: 5
Brooke Greenstein
The. Food. Is. Great. But. THIER to many homeless., Inside. The.
Atmosphere: 5
Food: 5
Service: 5
Haelee H.
I used to never have an issue with my order from here but in the past few months every time I order there's something wrong with my order. There's always sormthing missing. This time they forgot to put the curly fries with my munchie meal. I ordered a loaded tiny tacos with extra taco sauce and would you believe it, no sauce or any of the toppings that were supposed to come with it. They literally gave me plain tacos that were also stale. The other tacos I ordered as well had no sauce when I never asked for there to be none. They also never provide sauce packets - I would ask for it but they dont even give you an option on doordash to do so. That's stingy behavior. No cutlery when there is CLEARLY items you ordered that require eating with a fork. The order I received was embarrassing for a "big" company, do better jack n the box.
McKheizi Abrenica
I'll make this quick and simple:If you're new here, try #1.You're welcome ???
This Jack in the Box has the worst customer service. The managers are rude and unfriendly, and the order is almost always wrong. I work close to this location so I would go ALOT. And more times than not I was dissatisfied and the managers could care less. The food is also more expensive than it should be. Needless to say.. I stopped going to this location for anything other than a cup of water.Kid-friendliness: They have a couple of high chairs but there is no place to change a baby's diaper. The restroom is almost always dirty, and there's no changing tableParking: Huge parking lot with PLENTY of parkingWheelchair accessibility: There's a ramp
Nice workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls, Stuffed Jalapeños, Ultimate Cheeseburger, Two Tacos
Restroom out of service, couldn't wash my hands, had to go out to my car to wash hands.
Atmosphere: 3
Food: 3
Service: 3
Not sure how Jack in the Box packages the stuffed jalapeños but I always end up with 1 or 2 skinny/ bad piece in every order.
Atmosphere: 5
Food: 5
Service: 5
Good fast food. Won't kill u unless u eat a ton of it and do nothing but watch TV all day. I like the
Atmosphere: 5
Food: 5
Service: 5
Great all the timeMy food was always fresh!!!Thank you.
Atmosphere: 5
Food: 5
Service: 5
All the time the manager was amazing service,and my food always fresh and hot,Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Sandwich, Jumbo Jack, Burger, Sandwich
Bad food cold fries, Carbondale chicken, to top no napkin. Thsnx for a great lunch am pm has better food and uts not that
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Carlos was super helpful, sweet.I had a crazy order of odds&treats, and he was patient...and order was perfect.The gang, was happy.Yay, Carlos
I work late sometimes, and I'm happy that they're open after 12. But it's fast food. What can I say? I put one star for atmosphere since I use a drive through.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Burger
Left a review on Yelp over 1 week and a half ago but I’m not surprised I haven’t heard anything back. But I’ll leave it on here because they deserve to have bad reviews written across different platforms. I used to never have an issue with my order from here but in the past few months every time I order there's something wrong with my order. There's always sormthing missing. This time they forgot to put the curly fries with my munchie meal. I ordered a loaded tiny tacos with extra taco sauce and would you believe it, no sauce or any of the toppings that were supposed to come with it. They literally gave me plain tacos that were also stale. The other tacos I ordered as well had no sauce when I never asked for there to be none. They also never provide sauce packets - I would ask for it but they dont even give you an option on doordash to do so. That's stingy behavior. No cutlery when there is CLEARLY items you ordered that require eating with a fork. The order I received was embarrassing for a "big" company, do better jack n the box.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seasoned Curly Fries, Sauce, Burger, Two Tacos
Restaurantji Recommends
The customer service at this location is by far the best. The team is consistent, kind and uniquely efficient. Happy to go a few miles out of the way to visit this store bc it really is a gem!
Atmosphere: 5
Food: 5
Service: 5
The. Food. Is. Great. But. THIER to many homeless., Inside. The.
Atmosphere: 5
Food: 5
Service: 5
I used to never have an issue with my order from here but in the past few months every time I order there's something wrong with my order. There's always sormthing missing. This time they forgot to put the curly fries with my munchie meal. I ordered a loaded tiny tacos with extra taco sauce and would you believe it, no sauce or any of the toppings that were supposed to come with it. They literally gave me plain tacos that were also stale. The other tacos I ordered as well had no sauce when I never asked for there to be none. They also never provide sauce packets - I would ask for it but they dont even give you an option on doordash to do so. That's stingy behavior. No cutlery when there is CLEARLY items you ordered that require eating with a fork. The order I received was embarrassing for a "big" company, do better jack n the box.
I'll make this quick and simple:If you're new here, try #1.You're welcome ???
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Chicken Sandwich, Burger
This Jack in the Box has the worst customer service. The managers are rude and unfriendly, and the order is almost always wrong. I work close to this location so I would go ALOT. And more times than not I was dissatisfied and the managers could care less. The food is also more expensive than it should be. Needless to say.. I stopped going to this location for anything other than a cup of water.Kid-friendliness: They have a couple of high chairs but there is no place to change a baby's diaper. The restroom is almost always dirty, and there's no changing tableParking: Huge parking lot with PLENTY of parkingWheelchair accessibility: There's a ramp
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Ultimate Cheeseburger