McDonald's

23340 Avenue San Luis, Woodland Hills
(818) 224-3996

Recent Reviews

Nazaret Porras

The burgers are small.

Atmosphere: 4

Food: 3

Service: 5

Chase Ybarra

I told them I wanted a 6 boxes of McNuggets 4 of the boxes regular McNuggets and 2 of the new spicy.They could not wrap their brains around what I meant. So, I even drew a MAP explaining - 4 boxes of 4 = 16 regular and 2 boxes of for equal 8 spicy. I even drew the boxes … they could not comprehend this. I kept saying , ok I want to make sure these are McNuggets and spicy McNuggets Nooo sandwich’s, they can’t eat that. They gave me 8 regular 8 spicy and 2 burgers — yeah even AFTER I drew a map.Then when I called to ask why after we went over and over it (at least 15 min in the line) that they still got it wrong, they had they audacity to blame me for their inability to comprehend basic math. Then hung up on me when I asked them not to be argumentative with me as a customer. Because they kept blaming me for their mistake. I reminded them as a customer to hear the company I go to most nights be argumentative was HORRIBLE customer service and was super inappropriate, they hung up on me. I called for a hour straight (yes I have photos of phone log AND pictures of the food and map) they refused to answer the phone and in essence I feel as this company robbed me. With the prices they charge, to blame customers for their mistakes and the absolute inability to take accountability is grotesque behavior. Especially when it’s coming from managers and their staff. This was an overnight crew and probably felt they wouldn’t be held accountable. If the district manager has ANY integrity, they will absolutely address this and make it whole with me.

Atmosphere: 1

Food: 1

Service: 1

P D M

The food was cold and undercooked fries ?

Atmosphere: 3

Food: 1

Service: 3

Nicolas Sundara

honestly it SO expensive … $14 for a breakfast burger, hashbrown and an orange juice? That’s what I pay when I’m in a nice café in Paris come on guys…

Atmosphere: 4

Food: 4

Service: 5

Clint

Served right

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Crispy Chicken Sandwich

Maria De Paulo

How hard is it to pack sauces ??

Service: 1

majid kaviani

11:50 pm Wednesday, one of employees at drive thru name Ervin, he is so impolite and doesn’t know his job !

Service: 1

samanta alvarez

Great services from the staff the burger was fresh really good ?

Atmosphere: 5

Food: 5

Service: 5

Khachatour Aristakesyan

This is a acceptable location.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich, World Famous Fries, Chicken Mcnuggets

Lo C.

McDonald's is delusional, I don't care what anyone says. It's consistently good . This location in particular is great because it's open late . Will continue to smash again and again .

California Event Depot

Luis is

Atmosphere: 5

Food: 5

Service: 5

Walter “The Lighting Guy” Jukes

Experience of how much a big mac is now. They are close to 10 bucks, same a QP. Sorry McDonald's even with inflation a big mac should not be 10 bucks. Fast food costs are ridiculous now and not a workers alternate to bringing a packed lunch. That's for s burger alone , no combo.

Atmosphere: 4

Food: 4

Service: 5

Christian Q.

All on service what can I say. I was told at the drive thru sorry we are closed. So I drive across the street o wait not even 5 minutes later they serve a vehicle suddenly not closed. It was not even the top of the hour. I wonder did they just not want to serve me. I mean they have messed up my order before but I have not made a fuss about it.

Message PK

Just go to the next nearest McDonald’sTook over 15+ minutes just for a happy meal and cheeseburger and guess what…The first were freezing cold and that what supposedly what took so long…

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Happy Meal, Cheeseburger

Payam Ali K.

I always try to give this place the benefit of the doubt but not this time. Manager is a joke. Over 15 min for a happy meal and a cheeseburger.. Reason it took so long was because I asked for no salt.. geez just go to the next nearest one unless you want to wait forever and get what seems to be returned reheated food

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