I’ve been to this location before and honestly I was disappointed , however I wanted to give it the benefit of the doubt . Well, it was disappointing again . I actually was hoping it would be better as far as food quality since I was celebrating a birthday .To begin , the baked crab handroll was greasy , not baked at all . The calamari was huge chunk pieces of fried rubber basically with raw jalapeño (disappointing ) the crab wontons were burnt and barely any filling .Tossing the salad we got was basically the only one thing they got right .The young chow fried rice was very cold and so was the orange chicken . To our surprise , all the food was served at the table within 5 minutes , I mean ALL , appetizer , and entrees all served at the same time and entrees were cold . Which means the food was not prepared as ordered . I did tell the waiter to please give us time to start eating our appetizer before bringing entrees . We were not there when they were about to close so no excuse on trying to rush us to eat .The food was not good at all , the first time and the second time more disappointing than before .I’ve been to other Wokcano locations and this is by far the worse with food quality and mid with atmosphere (they can improve their lighting and table decor ) the menus are just some plain pieces of paper .The service was average , when we told the server our food was cold he just walked away mumbling who knows what and went and call the waiter which took some time .Overall disappointing . Sad it is in such a nice location but can’t keep up with other Wokcan locations food quality .
Atmosphere: 2
Food: 1
Service: 2
Xiomara Rios Casanova
The entire experience was good. Service was a little lack luster, but the food made up for it. I enjoyed everything, especially the lobster crab roll, peacock roll, and chocolate cake, which was a birthday dessert. The dessert cost $15 it's tiny but sooo good!
Atmosphere: 5
Food: 5
Service: 3
BARBARA JANE DILLON
So many choices. Everything is great. I love the sushi rolls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Sushi
Shr Sad
Horrible
Atmosphere: 1
Food: 1
Service: 1
Jesse Lavie
Horrible service. I asked for kids plain noodles and they charged me $24, a dish with shrimps and she took off the shrimps and still charged me the full amount although there is a less expensive dish. When I asked the manager, he said nothing I can do.Last time they will see my face.
Atmosphere: 1
Food: 1
Service: 1
Greg Garrett
Food was very tasty and we tried several different plates. Chicken Fried Rice, Broccoli Beef, Ginger Chicken. All came with salad and Miso Soup, Hot & Sour Soup. Overall the food was fresh, served hot and fresh. Wait staff was friendly. Only ding for the evening was the music was so loud I could barely hear my dinner mate and had to motion to the server each time she came by to check on us. Management should be aware that some people would rather talk to each other while dining instead of listening to music blaring through out the dining area. This tended to diminish my full senses for enjoying my meal. Taste☑️Sight☑️Feel☑️Parking: Multi level garage, outside parking area and valet is available for the location.Kid-friendliness: Lots of kids enjoying their mealsWheelchair accessibility: Open space and wide doors. Bathroom would be a challenge
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Rice, House Salad
ARCHIGUS
The food is not as good as the other posts say. I had to order a meal that had a bad, rotten smell and I asked for it to be changed. It took them forever to authorize the change and another eternity to make me the new dish. The service is terrible, you can't ask them for anything because they get upset and serve you with arrogance and contempt. With so many good options, the last one I would recommend is this place of customer abuse. Ahhh and I forgot... the prices are too high for what they serve.
Atmosphere: 3
Food: 3
Service: 1
Zvezda Arrico
The best family, friends restaurant in the Valley! Their salmon carpaccio is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Sashimi Deluxe
jas dhillon
Excellent food with great service and vegan options. Try the spicy eggplant. It was available in Sept 2023.Vegetarian options: Tofu dishes, spicy eggplant and salads to name a few
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Garlic Chili Edamame, Singapore Style Noodles
Abigail Lomingkit
Great happy hour, delicious food, good chill laid back
Last min dinner option. Just because they were still open. 1st time here so , not familiar. A few people there, but that's ok. Order plenty of food, because again, not familiar. The portions were more than expected, the presentation was nice, and the taste ,OMG, so great !!!Definitely, would recommend. I will be back for sure!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Sushi
Ieshyah Beebe
We usually go to the Wokcano in Valencia. My Emperor's Beef was just as good as the other place. My friend had a lemon chicken, could of been better but it was decent-just not outstanding. Server was good at taking care of us. Will go back again.
Atmosphere: 5
Food: 5
Service: 5
Martin Escobar
I enjoyed the dinner here, the Whole experience was pleasant. I felt welcomed and appreciated. The Server and staff were very attentive and friendly. Came for Moms Birthday celebration dinner and it was the Greatest!
It was okay. The food wasn't amazing, service was a bit much I got asked how we were doing about every 4 minutes. I just wanted to eat in peace. Very kind servers though.
Atmosphere: 3
Food: 3
Service: 4
Jack Sanchez
If you like bars they have a nice bar. The place is packed on a Saturday night! Good date night spot. Good atmosphere.
I’ve been to this location before and honestly I was disappointed , however I wanted to give it the benefit of the doubt . Well, it was disappointing again . I actually was hoping it would be better as far as food quality since I was celebrating a birthday .To begin , the baked crab handroll was greasy , not baked at all . The calamari was huge chunk pieces of fried rubber basically with raw jalapeño (disappointing ) the crab wontons were burnt and barely any filling .Tossing the salad we got was basically the only one thing they got right .The young chow fried rice was very cold and so was the orange chicken . To our surprise , all the food was served at the table within 5 minutes , I mean ALL , appetizer , and entrees all served at the same time and entrees were cold . Which means the food was not prepared as ordered . I did tell the waiter to please give us time to start eating our appetizer before bringing entrees . We were not there when they were about to close so no excuse on trying to rush us to eat .The food was not good at all , the first time and the second time more disappointing than before .I’ve been to other Wokcano locations and this is by far the worse with food quality and mid with atmosphere (they can improve their lighting and table decor ) the menus are just some plain pieces of paper .The service was average , when we told the server our food was cold he just walked away mumbling who knows what and went and call the waiter which took some time .Overall disappointing . Sad it is in such a nice location but can’t keep up with other Wokcan locations food quality .
Atmosphere: 2
Food: 1
Service: 2
The entire experience was good. Service was a little lack luster, but the food made up for it. I enjoyed everything, especially the lobster crab roll, peacock roll, and chocolate cake, which was a birthday dessert. The dessert cost $15 it's tiny but sooo good!
Atmosphere: 5
Food: 5
Service: 3
So many choices. Everything is great. I love the sushi rolls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Sushi
Horrible
Atmosphere: 1
Food: 1
Service: 1
Horrible service. I asked for kids plain noodles and they charged me $24, a dish with shrimps and she took off the shrimps and still charged me the full amount although there is a less expensive dish. When I asked the manager, he said nothing I can do.Last time they will see my face.
Atmosphere: 1
Food: 1
Service: 1
Food was very tasty and we tried several different plates. Chicken Fried Rice, Broccoli Beef, Ginger Chicken. All came with salad and Miso Soup, Hot & Sour Soup. Overall the food was fresh, served hot and fresh. Wait staff was friendly. Only ding for the evening was the music was so loud I could barely hear my dinner mate and had to motion to the server each time she came by to check on us. Management should be aware that some people would rather talk to each other while dining instead of listening to music blaring through out the dining area. This tended to diminish my full senses for enjoying my meal. Taste☑️Sight☑️Feel☑️Parking: Multi level garage, outside parking area and valet is available for the location.Kid-friendliness: Lots of kids enjoying their mealsWheelchair accessibility: Open space and wide doors. Bathroom would be a challenge
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Rice, House Salad
The food is not as good as the other posts say. I had to order a meal that had a bad, rotten smell and I asked for it to be changed. It took them forever to authorize the change and another eternity to make me the new dish. The service is terrible, you can't ask them for anything because they get upset and serve you with arrogance and contempt. With so many good options, the last one I would recommend is this place of customer abuse. Ahhh and I forgot... the prices are too high for what they serve.
Atmosphere: 3
Food: 3
Service: 1
The best family, friends restaurant in the Valley! Their salmon carpaccio is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Sashimi Deluxe
Excellent food with great service and vegan options. Try the spicy eggplant. It was available in Sept 2023.Vegetarian options: Tofu dishes, spicy eggplant and salads to name a few
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Garlic Chili Edamame, Singapore Style Noodles
Great happy hour, delicious food, good chill laid back
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sushi
Restaurantji Recommends
Last min dinner option. Just because they were still open. 1st time here so , not familiar. A few people there, but that's ok. Order plenty of food, because again, not familiar. The portions were more than expected, the presentation was nice, and the taste ,OMG, so great !!!Definitely, would recommend. I will be back for sure!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Sushi
We usually go to the Wokcano in Valencia. My Emperor's Beef was just as good as the other place. My friend had a lemon chicken, could of been better but it was decent-just not outstanding. Server was good at taking care of us. Will go back again.
Atmosphere: 5
Food: 5
Service: 5
I enjoyed the dinner here, the Whole experience was pleasant. I felt welcomed and appreciated. The Server and staff were very attentive and friendly. Came for Moms Birthday celebration dinner and it was the Greatest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Wonton Soup, Chicken Fried Rice
It was okay. The food wasn't amazing, service was a bit much I got asked how we were doing about every 4 minutes. I just wanted to eat in peace. Very kind servers though.
Atmosphere: 3
Food: 3
Service: 4
If you like bars they have a nice bar. The place is packed on a Saturday night! Good date night spot. Good atmosphere.
Atmosphere: 5
Food: 5
Service: 5