“My family and I dropped in to grab a quick dinner after shopping. There's nothing more frustrating than to be ignored by staff when waiting for your order.When several minutes passed, I went back up to the counter to see what had happened to my order. My family had already gotten their order and was waiting for me to get my order. I stood at the counter for several minutes while two employees walked past me several times and never acknowledged me. I finally spoke up and said, "Excuse me what happened to my order." While the food at my table was getting cold. It was only then that they got the rest of my order for me. A simple "I'll be with you" in a moment or some kind of acknowledgment would have gone a long way.“
“I have had a very rough few years to say the least. Anyways we were traveling through Yreka and my kids love KFC as they no longer have them in Redding. I asked the cashier if it was a issue for me to pay in mostly quarters, not only did she say "no", she gave us our entire order for free. She was very friendly and kind about it. She didnt make us feel awkward and really did it with a great heart and attitude! Please give this girl recognition and a raise! (Unfortunately i forgot to catch her name and there was no receipt). Wow, she made my month! I paid it forward the next stop when someone couldn't afford the cookies he wanted. Thank you and Merry � Christmas!�“