6 piece nugget with BBQ sauce, and they can't get it right. No sauce. That's it, that's all I ordered. I'm not coming back.
Atmosphere: 3
Food: 2
Service: 2
Art
Ordered strawberry smoothie and after the fact found out that they don’t have it. Couldn’t get refund. So I am assuming they really needed my $5 for something really important. Ridiculous!!!
Service: 1
Manuel Valadez
Went to get a double big Mac and a mcchicken sandwich.Not only did they not put my mcchicken in the bag but.But when we got home my double big Mac was just a regular one.Out of sheer anger I threw the hole bag in the trash.Dont waste your $$$ on this garbage.Buy a burrito instead.Went Tuesday March 5th around 2:30 pm thru drive thru.They have lost a loyal customer!!!
Charlie Miller
Ordering anything here is like asking them to do rocket science. Dude who took my order had an attitude problem, I guess the order of one drink was difficult. Dude who handed me my drink even spilled it on me. Was a fun order.
Atmosphere: 3
Food: 3
Service: 1
Adriana Martinezz
Worst McDonald’s I’ve ever been to. Was asked to wait in the drive thru pull up line even though I only ordered a 6 piece nugget. 20 mins later I was still waiting and my kid had had enough so we left without our food. The drive thru guy didn’t even input my rewards code even though I asked twice and everyone employee I encountered at the drive thru was just the worst. Decided to leave without my food. My gut told me if I had been waiting this long maybe it wouldn’t be worth it anyways. Will never be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Petty
Ok so I normally don't ever have a problem. This time though unfortunately I did. I was told to hurry up and order after just pulling forward because there are other people to help when there was no one behind me. Secondly the guy asked if I had completed my order even though I hadn't even ordered anything at all. I feel like if people don't understand that when someone has kids with them those children are indecisive all the time. Bad experience for not just me but my kids.
Atmosphere: 3
Food: 3
Service: 1
Gideon Benjamin
As usual, the drive-thru can't get the order right. The challenge seems to be the language barrier.
Food: 3
Service: 1
Jesus Garcia
Bro I waited 30 mins for a spicy tf?
Janet Weller
Fast service. Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Caramel Frappé, Sausage Egg & Cheese Mcgriddles, Cheeseburger, Hamburger, Crispy Chicken Sandwich, Spicy Crispy Chicken Sandwich, Mcnuggets & 2 L Fries, Chicken Mcnuggets, Big Mac
Angela Te
This location sucks! They are rude and constantly mess up on orders! They get disrespectful when you try to get the issue fixed. I was very respectful just trying to fix a mobile order issue with the lady at the counter but we were having a communication barrier & she called to help, the manager greeted me with hostility and had an attitude. She did not want to help me at all.
This used to be the best location in colorado. It’s like they got a new owner and doesn’t care. The employees used to be so nice and happy, now they all have attitudes. I sat at the speaker for 5 min no one answered, then when I got to the window they had an attitude with me! I won’t be spending my change here anymore.
Atmosphere: 2
Food: 4
Service: 1
bryanna salgado
There is an older little lady there at the window around lunch time that has the worst customer service. She always shoves food out the window and will never hide her attitude when i ask for something. I hate going there around lunch time because i know she is always at the window.
Atmosphere: 1
Service: 1
Janet Claire
Might be the worst McD visit I’ve had. Burger and fries were cold, dry and hard. Place was dirty. Employees didn’t care and rather just talk to each other. After reading other reviews I wonder if the owner ever checks in or cares about this place which will probably go out of business if it keeps up like this.
Atmosphere: 1
Food: 1
Service: 1
Aaron Owens
I'm normally pretty understanding about food mistakes. They happen... no biggie. BUT tonight was the 4th time recently (almost in a row) that this location got our order wrong. And all but one of those four times they acted as if I'm the one inconveniencing them by coming back (that one time, the woman was very nice and apologetic... but the other times they were indifferent or outright rude).We are glad Chick-fil-A is open again now so we can just drive past this McDonalds.
Atmosphere: 3
Food: 2
Service: 1
Rumel Tomiampos
Fast, inexpensive, and great customer service. Unlike the other McDonald's in Aurora, everyone speaks english, so they have more than one employee at the drive-thu and registers taking orders.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Sausage Mcmuffin, Chicken Mcnuggets, Big Mac
6 piece nugget with BBQ sauce, and they can't get it right. No sauce. That's it, that's all I ordered. I'm not coming back.
Atmosphere: 3
Food: 2
Service: 2
Ordered strawberry smoothie and after the fact found out that they don’t have it. Couldn’t get refund. So I am assuming they really needed my $5 for something really important. Ridiculous!!!
Service: 1
Went to get a double big Mac and a mcchicken sandwich.Not only did they not put my mcchicken in the bag but.But when we got home my double big Mac was just a regular one.Out of sheer anger I threw the hole bag in the trash.Dont waste your $$$ on this garbage.Buy a burrito instead.Went Tuesday March 5th around 2:30 pm thru drive thru.They have lost a loyal customer!!!
Ordering anything here is like asking them to do rocket science. Dude who took my order had an attitude problem, I guess the order of one drink was difficult. Dude who handed me my drink even spilled it on me. Was a fun order.
Atmosphere: 3
Food: 3
Service: 1
Worst McDonald’s I’ve ever been to. Was asked to wait in the drive thru pull up line even though I only ordered a 6 piece nugget. 20 mins later I was still waiting and my kid had had enough so we left without our food. The drive thru guy didn’t even input my rewards code even though I asked twice and everyone employee I encountered at the drive thru was just the worst. Decided to leave without my food. My gut told me if I had been waiting this long maybe it wouldn’t be worth it anyways. Will never be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Ok so I normally don't ever have a problem. This time though unfortunately I did. I was told to hurry up and order after just pulling forward because there are other people to help when there was no one behind me. Secondly the guy asked if I had completed my order even though I hadn't even ordered anything at all. I feel like if people don't understand that when someone has kids with them those children are indecisive all the time. Bad experience for not just me but my kids.
Atmosphere: 3
Food: 3
Service: 1
As usual, the drive-thru can't get the order right. The challenge seems to be the language barrier.
Food: 3
Service: 1
Bro I waited 30 mins for a spicy tf?
Fast service. Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Caramel Frappé, Sausage Egg & Cheese Mcgriddles, Cheeseburger, Hamburger, Crispy Chicken Sandwich, Spicy Crispy Chicken Sandwich, Mcnuggets & 2 L Fries, Chicken Mcnuggets, Big Mac
This location sucks! They are rude and constantly mess up on orders! They get disrespectful when you try to get the issue fixed. I was very respectful just trying to fix a mobile order issue with the lady at the counter but we were having a communication barrier & she called to help, the manager greeted me with hostility and had an attitude. She did not want to help me at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This used to be the best location in colorado. It’s like they got a new owner and doesn’t care. The employees used to be so nice and happy, now they all have attitudes. I sat at the speaker for 5 min no one answered, then when I got to the window they had an attitude with me! I won’t be spending my change here anymore.
Atmosphere: 2
Food: 4
Service: 1
There is an older little lady there at the window around lunch time that has the worst customer service. She always shoves food out the window and will never hide her attitude when i ask for something. I hate going there around lunch time because i know she is always at the window.
Atmosphere: 1
Service: 1
Might be the worst McD visit I’ve had. Burger and fries were cold, dry and hard. Place was dirty. Employees didn’t care and rather just talk to each other. After reading other reviews I wonder if the owner ever checks in or cares about this place which will probably go out of business if it keeps up like this.
Atmosphere: 1
Food: 1
Service: 1
I'm normally pretty understanding about food mistakes. They happen... no biggie. BUT tonight was the 4th time recently (almost in a row) that this location got our order wrong. And all but one of those four times they acted as if I'm the one inconveniencing them by coming back (that one time, the woman was very nice and apologetic... but the other times they were indifferent or outright rude).We are glad Chick-fil-A is open again now so we can just drive past this McDonalds.
Atmosphere: 3
Food: 2
Service: 1
Fast, inexpensive, and great customer service. Unlike the other McDonald's in Aurora, everyone speaks english, so they have more than one employee at the drive-thu and registers taking orders.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Sausage Mcmuffin, Chicken Mcnuggets, Big Mac