Bad customer service. My wife made a mobile order and when I went to pick it up, they were getting a supply delivery with a semi truck blocking the parking lot so I drove around to the drive through window. The person working inside saw me but walked away and came back 5 minutes later but still ignored me, would not make eye contact with me and I waited another 5 minutes. athen another person cam to the window and explained to me that I needed to go to the speaker if I wanted to pick up a mobile order, of which I explained that I have never picked up a mobile order at the window and would have parked and came in if not for the delivery truck out front. Both workers were rude and unapologetic that I didn't know, I've never done that before. I hope other patrons get better service from the people who's bills we pay. On top of that my cold brew had now ice!!! Seriously awful experience!
Atmosphere: 1
Food: 1
Service: 1
Cristian Roldan
I don’t normally write reviews but I received stellar service from Alayna and just had to.I don’t usually come to Starbucks so I didn’t really know what I wanted or what terms to use when ordering, she was able to patiently and friendly recommend something that was really tasty. I’m now hooked on this drink and will for sure be a returning customer to my hometown Starbucks. If only there was an Alayna at every Starbucks.
Atmosphere: 5
Food: 5
Service: 5
izliana pizano
Horrible. They support
Atmosphere: 1
Food: 1
Service: 1
bill hovseth
I didn't go to Starbucks, it was in the lobby of Kingsoopers.
Atmosphere: 5
Food: 5
Service: 5
QueadlunnRau
Recently received a color changing cup from a co-worker which had a crack on the outer shell, went in to EXCHANGE it for the same cup and was told without a receipt I was out of luck. It's clearly brand new with the paper info card between the top and straw as well as the info sticker still attached. Seriously you can exchange a coffee if you complain it's too hot or too cold but not this clearly brand new $20 cup? Probably just this Starbucks and they probably just had a busy bad day, but please don't pass that attitude to a daily customer who's normally very happy with this location.
Breanna Castrodale
Always fast and super friendly
Atmosphere: 5
Food: 5
Service: 5
Storm Dushane
Always fast and super friendly staff
Bee W.
We decided on a breakfast treat while I shopped for groceries. He waited for our orders while I went to the pharmacy to grab the few items I needed. Peppermint hot chocolate and a caramel Frappuccino with a dessert. He sat at a table and ate. The server was nice and our drinks tasty.
Lynn Dougherty
I have been going to Starbucks for 31 years. Always appreciate the wonderful customer service and smiles and Hello's when I walk in the door. I always appreciate the fact that the barista's really want to make sure my drink is the best. Thank you to the Starbucks and Hampden and Tower. Also want to give a shout out to Jerome at the Piccadilly in Quincy store. Probably the best manager I've ever met. Very easy to talk to him he does a great job all the employees really appreciate him and so do customers. We miss you a lot Jerome ?
Jewlyus S.
I come here everyday and I live right up the street from this Starbucks and the lady's r just so nice and the drinks r perfect I filled out an application to work here and if I get the job I'll be the first male barista here
Good coffee, typical SB. Trainee doing a very good job. But ... very overpriced ... ten cents better than MCDs but $2 more. Guess the word barista must be worth at least a buck.
Bad customer service. My wife made a mobile order and when I went to pick it up, they were getting a supply delivery with a semi truck blocking the parking lot so I drove around to the drive through window. The person working inside saw me but walked away and came back 5 minutes later but still ignored me, would not make eye contact with me and I waited another 5 minutes. athen another person cam to the window and explained to me that I needed to go to the speaker if I wanted to pick up a mobile order, of which I explained that I have never picked up a mobile order at the window and would have parked and came in if not for the delivery truck out front. Both workers were rude and unapologetic that I didn't know, I've never done that before. I hope other patrons get better service from the people who's bills we pay. On top of that my cold brew had now ice!!! Seriously awful experience!
Atmosphere: 1
Food: 1
Service: 1
I don’t normally write reviews but I received stellar service from Alayna and just had to.I don’t usually come to Starbucks so I didn’t really know what I wanted or what terms to use when ordering, she was able to patiently and friendly recommend something that was really tasty. I’m now hooked on this drink and will for sure be a returning customer to my hometown Starbucks. If only there was an Alayna at every Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Horrible. They support
Atmosphere: 1
Food: 1
Service: 1
I didn't go to Starbucks, it was in the lobby of Kingsoopers.
Atmosphere: 5
Food: 5
Service: 5
Recently received a color changing cup from a co-worker which had a crack on the outer shell, went in to EXCHANGE it for the same cup and was told without a receipt I was out of luck. It's clearly brand new with the paper info card between the top and straw as well as the info sticker still attached. Seriously you can exchange a coffee if you complain it's too hot or too cold but not this clearly brand new $20 cup? Probably just this Starbucks and they probably just had a busy bad day, but please don't pass that attitude to a daily customer who's normally very happy with this location.
Always fast and super friendly
Atmosphere: 5
Food: 5
Service: 5
Always fast and super friendly staff
We decided on a breakfast treat while I shopped for groceries. He waited for our orders while I went to the pharmacy to grab the few items I needed. Peppermint hot chocolate and a caramel Frappuccino with a dessert. He sat at a table and ate. The server was nice and our drinks tasty.
I have been going to Starbucks for 31 years. Always appreciate the wonderful customer service and smiles and Hello's when I walk in the door. I always appreciate the fact that the barista's really want to make sure my drink is the best. Thank you to the Starbucks and Hampden and Tower. Also want to give a shout out to Jerome at the Piccadilly in Quincy store. Probably the best manager I've ever met. Very easy to talk to him he does a great job all the employees really appreciate him and so do customers. We miss you a lot Jerome ?
I come here everyday and I live right up the street from this Starbucks and the lady's r just so nice and the drinks r perfect I filled out an application to work here and if I get the job I'll be the first male barista here
Restaurantji Recommends
I never go to Starbucks. Total ripoff.
Good coffee, typical SB. Trainee doing a very good job. But ... very overpriced ... ten cents better than MCDs but $2 more. Guess the word barista must be worth at least a buck.
It was ok, they where out of several things!
Wonderful
Great place to buy cups