Truly one of the worst Starbucks locations I have ever been to. Been there multiple times, and the employees do not know how to brew properly, it just tastes like water with a tiny hint of coffee flavor to it. Clearly, they are not putting enough actual coffee grounds when they brew it. I don't think any of the employees have ever even had coffee before. All the specialty drinks we have there are awful. Will never come back to this location, no matter how many times I ski at Beavercreek!
Isis MR
The best Starbucks I've ever visited, the attention is good, and the baristas talk to you, they also help you choose a better drink
Sydney W.
Every time I stay at the Westin I come get a Starbucks every morning. This week has been the best service I've had at a Starbucks ever. The girls that have been serving me every morning are kind, knowledgeable, and very quick.
Darren Hay
Worst Starbucks I've ever been to. 3 of the staff are untrained. They kept laughing, kept being unprofessional, got our order wrong, gave the vanilla bean no flavor, was rude calling out our order, getting confused with all of the orders, and it took them 30 minutes to just get 2 large drinks. They would also argue with you that they have the right order even if it's wrong. I wanted to give this 2 stars due to that one employee doing her best, but her so called, "friends" were mocking her and rushing her as well. That type of environment should not be allowed. Not to mention how bad the management was. They really don't care. I wanted to walk out. I would not recommend this Starbucks if you are around this area. Don't waste your money here. I hope you guys enjoyed the tip. I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
David Allard
Dark roast coffee was like water. But the social life behind the counter was blooming.
Atmosphere: 2
Food: 1
Service: 2
Sara White
I tried paying in cash and they told me they are no longer accepting cash as a form of payment. I will not return!
Ronald Alicea
Great service and food as you normally expect from a Starbucks.Vegetarian options: Options available.Parking: Paild parking available via Valet or the underground garage.Wheelchair accessibility: This location has wheelchair accessibility.Dietary restrictions: Options available.
Atmosphere: 5
Food: 5
Service: 5
J M.
Awful service. Rude people who don't bother listening to your order and get mad when you want them to do it correctly. Think some retraining is necessary.
OrlandoTennisbum
Although the Westin provided decent in-room coffee, some of us, love their morning cafe late. Enjoyed the wonderful gals that served as baristas. Thanks for introducing me to coconut milk!
Jeff
Don't expect the normal Starbucks. Wrong order 2x. Out of quite a few things. Someone needs to take over this place and run it properly.
Sweet staff! When I order here I know they'll make it right and they're pretty quick here.
Ash GR
Too much waiting time, but it was super convenient as it was in the hotel
Doug Beck
We ordered up a tea and a pumpkin scone. They did not have pumpkin scones, and it took forever for them to figure out how to do a refund.Don’t charge people for items that they did not order and not have training on how to remove those items. I would say this management needs help
Mike Nolan
I felt bad, no one working here had any idea how to do their job. Didn’t get the items I ordered, got a confused look when I asked about it. Good views though.
Truly one of the worst Starbucks locations I have ever been to. Been there multiple times, and the employees do not know how to brew properly, it just tastes like water with a tiny hint of coffee flavor to it. Clearly, they are not putting enough actual coffee grounds when they brew it. I don't think any of the employees have ever even had coffee before. All the specialty drinks we have there are awful. Will never come back to this location, no matter how many times I ski at Beavercreek!
The best Starbucks I've ever visited, the attention is good, and the baristas talk to you, they also help you choose a better drink
Every time I stay at the Westin I come get a Starbucks every morning. This week has been the best service I've had at a Starbucks ever. The girls that have been serving me every morning are kind, knowledgeable, and very quick.
Worst Starbucks I've ever been to. 3 of the staff are untrained. They kept laughing, kept being unprofessional, got our order wrong, gave the vanilla bean no flavor, was rude calling out our order, getting confused with all of the orders, and it took them 30 minutes to just get 2 large drinks. They would also argue with you that they have the right order even if it's wrong. I wanted to give this 2 stars due to that one employee doing her best, but her so called, "friends" were mocking her and rushing her as well. That type of environment should not be allowed. Not to mention how bad the management was. They really don't care. I wanted to walk out. I would not recommend this Starbucks if you are around this area. Don't waste your money here. I hope you guys enjoyed the tip. I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Dark roast coffee was like water. But the social life behind the counter was blooming.
Atmosphere: 2
Food: 1
Service: 2
I tried paying in cash and they told me they are no longer accepting cash as a form of payment. I will not return!
Great service and food as you normally expect from a Starbucks.Vegetarian options: Options available.Parking: Paild parking available via Valet or the underground garage.Wheelchair accessibility: This location has wheelchair accessibility.Dietary restrictions: Options available.
Atmosphere: 5
Food: 5
Service: 5
Awful service. Rude people who don't bother listening to your order and get mad when you want them to do it correctly. Think some retraining is necessary.
Although the Westin provided decent in-room coffee, some of us, love their morning cafe late. Enjoyed the wonderful gals that served as baristas. Thanks for introducing me to coconut milk!
Don't expect the normal Starbucks. Wrong order 2x. Out of quite a few things. Someone needs to take over this place and run it properly.
Restaurantji Recommends
Upchucks....never been.
Sweet staff! When I order here I know they'll make it right and they're pretty quick here.
Too much waiting time, but it was super convenient as it was in the hotel
We ordered up a tea and a pumpkin scone. They did not have pumpkin scones, and it took forever for them to figure out how to do a refund.Don’t charge people for items that they did not order and not have training on how to remove those items. I would say this management needs help
I felt bad, no one working here had any idea how to do their job. Didn’t get the items I ordered, got a confused look when I asked about it. Good views though.