Rooftop Pool
Steakhouses
Hours:
111 Richman St, Black Hawk
(720) 946-4000
Rooftop Pool Reviews
I have been staying at this hotel for over a year now a total of 15 times and after several incidents i can write this review with full confidence. Please BE AWARE THE HOUSEKEEPERS AT THIS HOTEL (AMERISTAR CASINO BLACKHAWK CO) STEAL. I have no idea where they are hiring these people from but Do not LEAVE ANYTHING BEHIND YOU WILL NEVER SEE it AGAIN. Never get your room serviced without cleaning it up first and putting away allll of your belongings socks, clothes and accessories...read full review
Shout out to Jessica at the front desk - you are the pinnacle of great customer service and the other front desk staff, bartenders and restaurant staff should take a lesson from you. Our experience was subpar aside from our check in process. On the second day I discovered my car got hit and damaged in the parking garage and staff wouldn't even take the time of day to check the cameras to send evidence to my insurance.
Ratings
Hours
| Monday | 7AM - 11PM |
| Tuesday | 7AM - 11PM |
| Wednesday | 7AM - 11PM |
| Thursday | 7AM - 11PM |
| Friday | 7AM - 11PM |
| Saturday | 7AM - 11PM |
| Sunday | 7AM - 11PM |
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Several years ago this was our go to casino hotel in Blackhawk. We visited the casino today. What a disappointing experience. Nothing has really been updated or remodeled in the casino. It looks tired, worn and old. The machines are mostly the old style. Carpets are worn and dingy. They added a sports book but that is about all they have improved upon. I'm glad we didn't stay in the hotel. They sure haven't tried to stay up with their competitors. It's sad because they used to...read full review