KFC's mission statement:At KFC, we have a passion for food, and serve it with pride. We believe that you should come to work as the best version of yourself and treat every guest like a friend. And it’s our job to ensure that every guest leaves happy.Has anyone ever felt they serve with pride? Do you ever leave feeling like a friend?Why do I have to go in and wait 15 minutes for my mobile order (which I ordered at home before coming) when there is literally no one behind me in the drive thru and only one person in the lobby also just sitting here waiting?Nothing against the workers here in Brighton they didn't say much. Neither friendly nor were they rude. I think it's just the restaurant chain as a whole.
Marilu Diaz
Terrible service, you wait 30 to 40 minutes after your order and what they sell you is salty. I used a phone order 15 minutes before and I arrived and I still had to wait a long time and what I received was absolutely salty. The potatoes were pure salt and The chicken was old, I didn't understand why it took so long, horrible.
Atmosphere: 1
Food: 1
Service: 1
KENSHETTA JENKINS
Great Food..Horrible Customer Service!
Atmosphere: 2
Food: 5
Service: 1
Adam Potgieter
It’s KFC! Greasy, piping hot, delicious.Parking: I have never found this place bustling. There’s always parking aplenty.
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, Fried Chicken
Clara Ertz
Overall a good experience! Ordering was quick, the staff was friendly, our food was hot when I got it home. Couldn't ask much more of a fast food drive through & it was better than some of the other fast food restaurants in Brighton.
Food: 5
Service: 5
Amber “You know, me” Velarde
This is really a good establishment to dine at/drive thru compared to what it used to be a few years ago (maybe longer).
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible.This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
Atmosphere: 2
Food: 1
Service: 2
Adrian Hernandez
They had no chicken. This isn’t the first time they don’t have
Atmosphere: 1
Service: 1
Sidney Schneider
At the time I went KFC was super slow so I did not have to worry about a line or a long waiting
Atmosphere: 4
Food: 4
Service: 4
Juston H.
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible. This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
Recommended dishes: 8 Piece Meal, 2 PC Drum & Thigh Combo, Fried Chicken, 8 Piece Family Fill Up, Chicken Sandwich
Alyssa Moyer
I've been to other KFC's, and this one by far has the best food. The chicken tenders are large and juicy. Whereas other KFC's are small and dry. Keep up the good work.
Food: 5
Recommended dishes: Fried Chicken
Terrie Gamet
The chicken had no flavor the biscuits were hard. The manager was
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Cody Mortus
Very very slow service for a Thursday night after dinner rush should be over. Disappointed. Food was good by time we got it at least!
Atmosphere: 2
Food: 5
Service: 1
Katey Fitser
If I could give no stars I would. The management of this location SUCKS! The workers are always rude, it takes forever to get your food through the drive through, or like tonight, THEY ARE OUT OF CHICKEN! Like what?! That’s literally your only job! Wish there was another location in Brighton!
KFC's mission statement:At KFC, we have a passion for food, and serve it with pride. We believe that you should come to work as the best version of yourself and treat every guest like a friend. And it’s our job to ensure that every guest leaves happy.Has anyone ever felt they serve with pride? Do you ever leave feeling like a friend?Why do I have to go in and wait 15 minutes for my mobile order (which I ordered at home before coming) when there is literally no one behind me in the drive thru and only one person in the lobby also just sitting here waiting?Nothing against the workers here in Brighton they didn't say much. Neither friendly nor were they rude. I think it's just the restaurant chain as a whole.
Terrible service, you wait 30 to 40 minutes after your order and what they sell you is salty. I used a phone order 15 minutes before and I arrived and I still had to wait a long time and what I received was absolutely salty. The potatoes were pure salt and The chicken was old, I didn't understand why it took so long, horrible.
Atmosphere: 1
Food: 1
Service: 1
Great Food..Horrible Customer Service!
Atmosphere: 2
Food: 5
Service: 1
It’s KFC! Greasy, piping hot, delicious.Parking: I have never found this place bustling. There’s always parking aplenty.
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, Fried Chicken
Overall a good experience! Ordering was quick, the staff was friendly, our food was hot when I got it home. Couldn't ask much more of a fast food drive through & it was better than some of the other fast food restaurants in Brighton.
Food: 5
Service: 5
This is really a good establishment to dine at/drive thru compared to what it used to be a few years ago (maybe longer).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 8 Piece Meal, Fried Chicken, Chicken Sandwich
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible.This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
Atmosphere: 2
Food: 1
Service: 2
They had no chicken. This isn’t the first time they don’t have
Atmosphere: 1
Service: 1
At the time I went KFC was super slow so I did not have to worry about a line or a long waiting
Atmosphere: 4
Food: 4
Service: 4
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible. This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
Restaurantji Recommends
Good fries and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, 2 PC Drum & Thigh Combo, Fried Chicken, 8 Piece Family Fill Up, Chicken Sandwich
I've been to other KFC's, and this one by far has the best food. The chicken tenders are large and juicy. Whereas other KFC's are small and dry. Keep up the good work.
Food: 5
Recommended dishes: Fried Chicken
The chicken had no flavor the biscuits were hard. The manager was
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Very very slow service for a Thursday night after dinner rush should be over. Disappointed. Food was good by time we got it at least!
Atmosphere: 2
Food: 5
Service: 1
If I could give no stars I would. The management of this location SUCKS! The workers are always rude, it takes forever to get your food through the drive through, or like tonight, THEY ARE OUT OF CHICKEN! Like what?! That’s literally your only job! Wish there was another location in Brighton!
Atmosphere: 1
Food: 1
Service: 1