Waitress was excellent and on top of everything. The food wasn't good. Salsa that came with the chips could have been used as marinara sauce. Got the potatoe soup and it was gross.
Atmosphere: 3
Food: 2
Service: 5
Kim Ann Goodnight
They are the best!I'm a reward memberAlways buy their gift card with
Team is always fantastic and make you feel welcome, also very attentive. Food is always delicious and hot.
smlapointe2003
Great service, great atmosphere. Food is what you expect.Kid-friendliness: Good kids menu
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Bacon Cheeseburger
Mirela O
We had awesome time in this restaurant! Server was amazing, he came few times asked about everything, he took great care of us. Sorry I didn't get his name, but young man with black earrings...we be back! Thank you for your kindness!
Atmosphere: 5
Food: 5
Service: 5
Carmen Rodriguez
Love Chili's Castle Rock.
Atmosphere: 5
Food: 5
Service: 5
Andrea B
Chilis is so so underrated and slept on! I love ordering to go food from here. Always hot and fresh and packaged to stay hot longer. I got a drink tonight and service is amazing. The bartender Rickie was the only server on and she was incredibly efficient and friendly and the spicy margarita she made was amazing, quality ingredients in drink too!
Atmosphere: 5
Food: 5
Service: 5
S Brown
Chili's first opened in Houston, TX in the late '70s. At that time the food was terrific, fries and shakes were outstanding. Now, the food is pedestrian.We only eat there when nothing else is available.
Our waiter was quick to REPLACE my incorrect order..
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Quesadilla, Ribs
Joe Jaquet
I usually don't leave reviews for chain restaurants, but this one "earned" it. The family wanted to go here, but with a few sick in the house, we ordered through their app. And that's where it all went south.1. The app wouldn't accept payment and said they were not taking online orders. But we tried again, and it was accepted.2. After an hour, and the App showing the order had not been picked up, we called. They said they were remaking the order and it should be ready to go in 15 mins.3. An HOUR later (now 2 hours since placing the order), I called again. They said they have the order, but that Door Dash hasn't picked it up yet. I said, I didn't order through Door Dash, we ordered through their App. That's when they told me that Chili's doesn't actually deliver, but they use 3rd party delivery. And unfortunately Door Dash wouldn't let them change drivers, so we have to wait.4. Given it's been 2 hours, no driver, and almost 8:30 now, I said I wanted to cancel and get a refund. That's when the Manager got on the phone. She explained to me AGAIN that they don't actually deliver, etc... and said Door Dash let us both down. Hungry and angry, I said that we ordered through their app. NOTHING says you use DD or Grub-Hub. So Chili's let me down.Hey Chili's, you should clarify you don't actually deliver and use 3rd parties. You should take accountability when said 3rd Party fails and either call the customer and offer a discount or comp the meal. If I were in your restaurant, waiting for my meal for 2 hours, you certainly would have "made it right". A BIG FAIL.
Atmosphere: 2
Food: 3
Service: 1
Lynn Morris
Lovely brew house. Team is always fantastic and make you feel welcome, also very attentive. Food is always delicious and hot. Love this place.
Geat deal on a decent dinner! We paid a few dollars less for the exact meals we were already considering, and got to add a drink and app, each. Good prices, mellow atmosphere, attentive service!
KingKem _
The manager does a great job and is running this particular location with class and finesse. Definitely the best chilies to eat at in Colorado !!!!! ??
Server was very attentive and help!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Double Bacon Cheeseburger, Salad
It’s a chilis.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad
Waitress was excellent and on top of everything. The food wasn't good. Salsa that came with the chips could have been used as marinara sauce. Got the potatoe soup and it was gross.
Atmosphere: 3
Food: 2
Service: 5
They are the best!I'm a reward memberAlways buy their gift card with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jacket Margaritas, Shrimp Fajitas, Fajita Trio, Fajita Sides, Chicken Fajitas, Appetizer Sampler
Team is always fantastic and make you feel welcome, also very attentive. Food is always delicious and hot.
Great service, great atmosphere. Food is what you expect.Kid-friendliness: Good kids menu
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Bacon Cheeseburger
We had awesome time in this restaurant! Server was amazing, he came few times asked about everything, he took great care of us. Sorry I didn't get his name, but young man with black earrings...we be back! Thank you for your kindness!
Atmosphere: 5
Food: 5
Service: 5
Love Chili's Castle Rock.
Atmosphere: 5
Food: 5
Service: 5
Chilis is so so underrated and slept on! I love ordering to go food from here. Always hot and fresh and packaged to stay hot longer. I got a drink tonight and service is amazing. The bartender Rickie was the only server on and she was incredibly efficient and friendly and the spicy margarita she made was amazing, quality ingredients in drink too!
Atmosphere: 5
Food: 5
Service: 5
Chili's first opened in Houston, TX in the late '70s. At that time the food was terrific, fries and shakes were outstanding. Now, the food is pedestrian.We only eat there when nothing else is available.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Our waiter was quick to REPLACE my incorrect order..
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Quesadilla, Ribs
I usually don't leave reviews for chain restaurants, but this one "earned" it. The family wanted to go here, but with a few sick in the house, we ordered through their app. And that's where it all went south.1. The app wouldn't accept payment and said they were not taking online orders. But we tried again, and it was accepted.2. After an hour, and the App showing the order had not been picked up, we called. They said they were remaking the order and it should be ready to go in 15 mins.3. An HOUR later (now 2 hours since placing the order), I called again. They said they have the order, but that Door Dash hasn't picked it up yet. I said, I didn't order through Door Dash, we ordered through their App. That's when they told me that Chili's doesn't actually deliver, but they use 3rd party delivery. And unfortunately Door Dash wouldn't let them change drivers, so we have to wait.4. Given it's been 2 hours, no driver, and almost 8:30 now, I said I wanted to cancel and get a refund. That's when the Manager got on the phone. She explained to me AGAIN that they don't actually deliver, etc... and said Door Dash let us both down. Hungry and angry, I said that we ordered through their app. NOTHING says you use DD or Grub-Hub. So Chili's let me down.Hey Chili's, you should clarify you don't actually deliver and use 3rd parties. You should take accountability when said 3rd Party fails and either call the customer and offer a discount or comp the meal. If I were in your restaurant, waiting for my meal for 2 hours, you certainly would have "made it right". A BIG FAIL.
Atmosphere: 2
Food: 3
Service: 1
Lovely brew house. Team is always fantastic and make you feel welcome, also very attentive. Food is always delicious and hot. Love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chicken Crispers, Fries, Double Bacon Cheeseburger
Geat deal on a decent dinner! We paid a few dollars less for the exact meals we were already considering, and got to add a drink and app, each. Good prices, mellow atmosphere, attentive service!
The manager does a great job and is running this particular location with class and finesse. Definitely the best chilies to eat at in Colorado !!!!! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa