Don't let the gay guy who works Wednesday- Sunday mornings take your order. He will lie to you and tell you they're out of something or say that "they aren't allowed to make that item because it messes up their inventory."Go somewhere else on your morning commute like Blackrock, Starbucks, or McDonalds because they're faster and you can get better service.
Atmosphere: 1
Food: 3
Service: 1
Dillon Ventola
Waited 20 minutes for a plain bagel and decided to just leave at that point. The manager felt the need to argue with her employees about them lying about being sick instead of ensuring the dozen people waiting for food got what they had paid for. When another customer complained that he had waited more than 30 minutes for his food and wanted a refund she demanded his coffee back or she wouldn't give him a refund for the food he never received. Save your time and money and support a small business.
Atmosphere: 1
Food: 1
Service: 1
Ann Maslanik
No tables for small groups.
Atmosphere: 3
Food: 5
Service: 5
Erik Hart
This location is slow and the breakfast sandwiches are made as bad as my 8 year old, oh wait hers are better!
Suman Reddy
Good food and atmosphere. Respectful staffing
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
Gary Mosher
The lady in front of me left because it was taking too long. That should have been my 1st clue. After she left the complained about her with in my ear shot. Then they proceeded to ignore me and avoid my eye contact for 5 mins. I was the only one in line. Not even a “will be right with you, sir”.
Atmosphere: 3
Food: 1
Service: 1
Bryleigh Alexander
i waited 30 minutes in the line, then the food had barely no cream cheese on it was put in the packaging looks like they just threw it in there, so would not recommend going, ive never been so i was excited to go but did not enjoy the sandwich.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Bagel
Tam Boxer
Love the food but hate having to order it. The young lady in a beanie that takes your order always has an attitude, isn’t friendly at all, ignores your questions and just makes the experience unpleasant. The food is great but her attitude has happened too many times - not coming back to this location.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Nova Lox
Shawn Shenton
Love their selection of bagels and toppings. Can't get enough.Parking: Plenty of parking. They do share a parking lot with several other restaurants but I always can find a spot for my 1 ton truck.
We got there at 10 am, there was no line and almost nobody was in there. There were 6 or 7 people behind the counter. We ordered and it took 26 minutes to get 2 bagels with cream cheese.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel
Jamie Hill
Typically, when I visit here they get my order correct. Today could have been an "off" day. I asked for the Sunrise Egg Sandwich (hold chorizo). Asked me how many eggs I wanted and I told them 1 egg. However, the protein was left off. On a good note, their iced coffee is consistently delicious and well-priced. The bagels always taste fresh as well.
Holly Posegate
Once again, this drive thru is terrible. I ask and ask for them to please get my order right. I don't say it in that manner, but I politely say please and thank you about 10x. I ALWAYS am so sweet to the employees because I too work in the food industry. I've asked them to please just sub cheeses and they do about 2x out of 10x. Also, the drive up is so slow. I get lucky to get there when there is never a car behind or in front of me, but still it takes like 20 mins to wait for my one, only 1 bagel. When getting to the window, you can't even talk to the person because they have already slammed the window in your face after getting my payment. I've tried to even say hello how are you, but the window gets slammed every time as if they're annoyed to even be helping me. Sad because I love to talk and interact with people in my same industry. You need better employees who maybe care a little about the public. Drive thru needs help!! I used to love to go get my breakfast there, but haven't been for a long time due to lack of customer service. Oh ya, and they don't cut the bagels in half anymore like they used to, they just sloppy throw it together to get you out of there!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Tracia Jacobsen
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
Mitch G.
Best to use the drive thru, walk in watch 5 people chatting to each other and no concerns or greetings for customers standing and waiting
Don't let the gay guy who works Wednesday- Sunday mornings take your order. He will lie to you and tell you they're out of something or say that "they aren't allowed to make that item because it messes up their inventory."Go somewhere else on your morning commute like Blackrock, Starbucks, or McDonalds because they're faster and you can get better service.
Atmosphere: 1
Food: 3
Service: 1
Waited 20 minutes for a plain bagel and decided to just leave at that point. The manager felt the need to argue with her employees about them lying about being sick instead of ensuring the dozen people waiting for food got what they had paid for. When another customer complained that he had waited more than 30 minutes for his food and wanted a refund she demanded his coffee back or she wouldn't give him a refund for the food he never received. Save your time and money and support a small business.
Atmosphere: 1
Food: 1
Service: 1
No tables for small groups.
Atmosphere: 3
Food: 5
Service: 5
This location is slow and the breakfast sandwiches are made as bad as my 8 year old, oh wait hers are better!
Good food and atmosphere. Respectful staffing
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
The lady in front of me left because it was taking too long. That should have been my 1st clue. After she left the complained about her with in my ear shot. Then they proceeded to ignore me and avoid my eye contact for 5 mins. I was the only one in line. Not even a “will be right with you, sir”.
Atmosphere: 3
Food: 1
Service: 1
i waited 30 minutes in the line, then the food had barely no cream cheese on it was put in the packaging looks like they just threw it in there, so would not recommend going, ive never been so i was excited to go but did not enjoy the sandwich.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Bagel
Love the food but hate having to order it. The young lady in a beanie that takes your order always has an attitude, isn’t friendly at all, ignores your questions and just makes the experience unpleasant. The food is great but her attitude has happened too many times - not coming back to this location.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Nova Lox
Love their selection of bagels and toppings. Can't get enough.Parking: Plenty of parking. They do share a parking lot with several other restaurants but I always can find a spot for my 1 ton truck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Bagel, Sandwich
Took 30 minutes to get two sandwiches. Not worth it!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We got there at 10 am, there was no line and almost nobody was in there. There were 6 or 7 people behind the counter. We ordered and it took 26 minutes to get 2 bagels with cream cheese.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel
Typically, when I visit here they get my order correct. Today could have been an "off" day. I asked for the Sunrise Egg Sandwich (hold chorizo). Asked me how many eggs I wanted and I told them 1 egg. However, the protein was left off. On a good note, their iced coffee is consistently delicious and well-priced. The bagels always taste fresh as well.
Once again, this drive thru is terrible. I ask and ask for them to please get my order right. I don't say it in that manner, but I politely say please and thank you about 10x. I ALWAYS am so sweet to the employees because I too work in the food industry. I've asked them to please just sub cheeses and they do about 2x out of 10x. Also, the drive up is so slow. I get lucky to get there when there is never a car behind or in front of me, but still it takes like 20 mins to wait for my one, only 1 bagel. When getting to the window, you can't even talk to the person because they have already slammed the window in your face after getting my payment. I've tried to even say hello how are you, but the window gets slammed every time as if they're annoyed to even be helping me. Sad because I love to talk and interact with people in my same industry. You need better employees who maybe care a little about the public. Drive thru needs help!! I used to love to go get my breakfast there, but haven't been for a long time due to lack of customer service. Oh ya, and they don't cut the bagels in half anymore like they used to, they just sloppy throw it together to get you out of there!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
Best to use the drive thru, walk in watch 5 people chatting to each other and no concerns or greetings for customers standing and waiting