McDonald's

4999 Factory Shops Blvd, Castle Rock
(303) 660-8803

Recent Reviews

Alma Huseinovic

Order double with cheese. Got double with bacon. Ordered spicy chicken didn’t get it. Ordered hamburger didn’t get it. When I opened the bag at the window I told the girl working there my order was incomplete. She didn’t speak a word of English she gave me another bag and told me to “ move”. I got home and nothing I ordered was right.35$ food for one sandwich and 2 medium fries ( paid for large meals). If I could give zero I would.

Food: 1

Service: 1

dean galusha

Every time I go here, they mess up my food order. Sausage egg muffin with no egg. Quarter pounder just the bun. If I could give a minus star I would. I just stop going there.

Atmosphere: 1

Food: 1

Service: 1

Ilene Holcomb

This McDonald's is clean, and service is great. The food is the usual McD menu.

Atmosphere: 3

Food: 3

Service: 4

Puru Bohara

I simply asked for an Americano with one of the employees, but he didn't understand. I spoke to his manager, who said, 'Go to Starbucks if you want an Americano!' The way he talked was unexpected. He doesn't seem to understand customer value and service. He was about to argue when I mentioned that this is not an appropriate way to speak. This guy is damaging the franchise and McDonald's credibility. He must be fired.

Atmosphere: 1

Service: 1

L Orrantia

The best fish sandwich from any other McDonald's store. Only between 6pm-9pm. I tried it again during the day and it wasn't the same and customer service sucked on a Saturday during lunch the young guy at the window was annoyed when I asked any questions and rolled his eyes when I got to the window to pay.

Atmosphere: 4

Food: 4

Service: 4

Gerald Gallegos-Casanova

Fresh food and fast. Great service inside. Utilized the ordering kiosk.

Atmosphere: 5

Food: 5

Service: 5

Michael Carnahan

Sparse and weird. This isn't the future any sane person wants. This McDonald's concept must have been dreamed up by someone deathly afraid of human warmth and hospitality. Seriously bizarre.The drive-thru is okay I guess.

Atmosphere: 3

Food: 3

Service: 3

Jagar Chillax

Wow kinda disappointed my food wasn't a lil more crispy especially the hash browns u could of left it in a couple more seconds or turn up the oil heat just a smidgen but that my opinion but whatever I know I ain't paying over 10 bucks for this meal again WOW TALK ABOUT

Atmosphere: 5

Food: 2

Service: 5

Sharine Beth

Nice customer service. Good playing area for toddlers (up to age 3).

Atmosphere: 5

Food: 5

Service: 5

Cynthia R

Fries and food are always cold and

Atmosphere: 1

Food: 1

Service: 1

Johnathan Tillman

It is McDonalds. You know what you are going to get, don't pretend like you're surprised. Don't expect anything different except rapidly increasing prices over the last 3years and foreseeable future.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Hamburger

Mike Bischoff

I like McDonald's and I like to dine in. It's a great playground.

Atmosphere: 5

Food: 5

Service: 5

Cristi Long

This is what they do...play on their phones, and then blame you when they give you the wrong order that belongs to someone else.

Atmosphere: 1

Food: 1

Service: 1

Jake O'Toole

If I could give it 6 stars I would. Me and my pals come here a decent ammount and it never gets old. After every event we partake in we already know where we are eating afterwards. Great job mcdonalds, you have really outdone yourselves. The only thing I would advise is a vegan big Mac. My buddy Jacob is always complaining when we go here because he can't eat anything! Mcdonalds, do you have anything vegan?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

TC B

Order made correctly and drive-thru service fast and efficient. Traveling through and stopped here. No complaints..

Load More