3/02/2024 Ordered a single bacon bag burger. Smallest hamburger I've ever had thereBurnt.Asked the waiter for some ketchup and never saw him again. Had to steal it from another table. There was only about 10 people In the place.
Atmosphere: 3
Food: 1
Service: 1
Becky Stembel
Mike was so friendly and gracious! What a keeper! Thank you for the outstanding service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Truffle Burger
Riley Lott
Food was terrible, but the service was awesome. Way overpriced for a pile of grease, but the front counter guy would give the shirt off his back for you. Also, the place was freezing inside. Btw their chocolate milk is awful, don't get it
Atmosphere: 3
Food: 1
Service: 5
Cody McJunkins
I ordered a double truffle mushroom and Swiss burger add onion rings spent $21 for a meal. I tipped the cashier $5 before the order was processed. I had to wait almost 30mins to get my order. There was a small onion ring on my burger I asked for. The bun is almost burnt and there is burnt cheese all around my burger. Highly disappointed. Especially when I tipped before receiving the order. I drove back to smash burger and let Mike know about my concerns. He happily helped with giving me a new burger no questions asked. I was happy with the out come just wish I didn't wast an hour of my time.
Atmosphere: 4
Food: 4
Service: 4
Heather M.
Great food and prices! The rating is based on the fact that it is fast food so it's served in a basket with tots, onion rings or fries. However, it is not under lamp and it's made for you when you order.
Marty P.
I watched a YouTube video in the not too distant past of a couple who samples food from various restaurants. They sampled the mac & cheese smash burger along with the fried chicken sandwich with mac & cheese. Ever since I saw this video I've been wanting to try both of these sandwiches. I kept checking this location for these sandwiches with no luck until very recently.About 3 weeks ago, I gorged on a double smash burger with the scorching hot mac & cheese. You may order the mac & cheese regular or scorching hot (Nashville Hot). I recommend scorching hot! Besides the double smash burger, I ordered a side of fries and a side of onion rings. Couldn't stop with the fries! Ha!I've never been into Smashburger's fries. I feel that they're just lacking in size for my taste. My fries thus time were smash fries which are tossed in rosemary, garlic and olive oil. I enjoyed their fries this time. They're still not the better French fries at fast food restaurants. The onion rings were okay.What I enjoyed the most was the double smash burger with the scorching hot mac & cheese. I was very impressed with the food quality and how the Mac & cheese stays together and isn't messy. It doesn't fall apart when you bite into it again and again. Again, this sandwich impressed me!The young man who waited on me was courteous and nice. My food also didn't take that long to arrive at my table. I chose to dine-in. This smash burger location is clean and management is friendly. I was impressed that a manager asked me how my food was after I finished. He also offered other sandwich options for my next visit.I highly recommend trying their mac & cheese burger options! Looking forward to trying their fried chicken sandwich with mac & cheese!
Ms Kay
The best burger I've had in a long time! The sweet potato fries were bomb! The service was amazing!
I had not been back because the last experience was horrible and it has not changed!! The food sucked, I paid for a shake that was very small and the place is always dirty!!! Don’t waste you money, Crave and Freddy’s are better!!
Atmosphere: 1
Food: 1
Service: 1
Tyler Dalton
Not a single person in line and my fiancé asked if they could make a deconstructed burger so that it could be reheated at a later time. Person taking the order says sure, when the meal arrived, it was a complete burger wrapped in the parchment or wax paper the way, I assume, staff is trained. I DON'T mind if you do not offer this option and you have a standard of making food, but do not tell us you can assist in a request and than completely ignore the request.Burger was OK quality, but for the price and service, I am going to In-N-Out.
Atmosphere: 2
Food: 2
Service: 1
Greg Dees
Mike and the Chefs at Smashburger killed it! Mike was extremely helpful. Ordering was easy and I got my food fast. Everything we ordered looked amazing Burgers were the Bomb! Awesome place love it!
I was kinda surprised at how expensive everything was, and that there's no option for a combo. I can understand the food being expensive when it's higher quality, but I was very disappointed when I decided to go for 3 dollar fries and they were room temperature and stale. I didn't even bother getting a soft drink because everything was expensive. The water was good at least. The burger was ok. The bacon was tasty, but it didn't feel like there was much. The avocado wasn't very distinct. The bun was a kind I'd never seen, that didn't look very appetizing, but in that regard, I think I'm just picky with bread. It also took like, 20 minutes for my food to come out, only for the fries to be cold. Not a great first impression, doubt I will return.
Atmosphere: 3
Food: 1
Service: 5
Linda B.
Order was made repeatedly wrong. Tots were soaked in grease. Hamburger first time was so burnt it was hard and crunchy. Had them re make and second time was almost as bad as first. Manager was apologetic. Refunded the order. Cooks in back laughed the whole time. Manager seem to have no control.
Danielle Culler
Drove up there for Veterans Day because it was posted on the internet they were giving free burgers to veterans today. I was going to order more, but the cashier said that he didn’t know why it was up there (on their website), but we’re not doing that. FALSE advertising and just rude to us vets. I felt disrespected and that it was a fishing scam to get us to have no other option to eat lunch and have to pay to eat.
Atmosphere: 1
Food: 3
Service: 1
Katie Brown
Mac and cheese burger is amazing. Manager was there and provided great service. Great interior and exterior as well.
Atmosphere: 5
Food: 5
Service: 5
Candi Thompson
The good was good but the prices amaze me! They charged $8 for a single bottle of beer. It was over $60 for 3 burgers, 2 fries, 2 drinks and a beer, and that with the military discount! Come on Smashburger... You don't need to charge that much.
3/02/2024 Ordered a single bacon bag burger. Smallest hamburger I've ever had thereBurnt.Asked the waiter for some ketchup and never saw him again. Had to steal it from another table. There was only about 10 people In the place.
Atmosphere: 3
Food: 1
Service: 1
Mike was so friendly and gracious! What a keeper! Thank you for the outstanding service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Truffle Burger
Food was terrible, but the service was awesome. Way overpriced for a pile of grease, but the front counter guy would give the shirt off his back for you. Also, the place was freezing inside. Btw their chocolate milk is awful, don't get it
Atmosphere: 3
Food: 1
Service: 5
I ordered a double truffle mushroom and Swiss burger add onion rings spent $21 for a meal. I tipped the cashier $5 before the order was processed. I had to wait almost 30mins to get my order. There was a small onion ring on my burger I asked for. The bun is almost burnt and there is burnt cheese all around my burger. Highly disappointed. Especially when I tipped before receiving the order. I drove back to smash burger and let Mike know about my concerns. He happily helped with giving me a new burger no questions asked. I was happy with the out come just wish I didn't wast an hour of my time.
Atmosphere: 4
Food: 4
Service: 4
Great food and prices! The rating is based on the fact that it is fast food so it's served in a basket with tots, onion rings or fries. However, it is not under lamp and it's made for you when you order.
I watched a YouTube video in the not too distant past of a couple who samples food from various restaurants. They sampled the mac & cheese smash burger along with the fried chicken sandwich with mac & cheese. Ever since I saw this video I've been wanting to try both of these sandwiches. I kept checking this location for these sandwiches with no luck until very recently.About 3 weeks ago, I gorged on a double smash burger with the scorching hot mac & cheese. You may order the mac & cheese regular or scorching hot (Nashville Hot). I recommend scorching hot! Besides the double smash burger, I ordered a side of fries and a side of onion rings. Couldn't stop with the fries! Ha!I've never been into Smashburger's fries. I feel that they're just lacking in size for my taste. My fries thus time were smash fries which are tossed in rosemary, garlic and olive oil. I enjoyed their fries this time. They're still not the better French fries at fast food restaurants. The onion rings were okay.What I enjoyed the most was the double smash burger with the scorching hot mac & cheese. I was very impressed with the food quality and how the Mac & cheese stays together and isn't messy. It doesn't fall apart when you bite into it again and again. Again, this sandwich impressed me!The young man who waited on me was courteous and nice. My food also didn't take that long to arrive at my table. I chose to dine-in. This smash burger location is clean and management is friendly. I was impressed that a manager asked me how my food was after I finished. He also offered other sandwich options for my next visit.I highly recommend trying their mac & cheese burger options! Looking forward to trying their fried chicken sandwich with mac & cheese!
The best burger I've had in a long time! The sweet potato fries were bomb! The service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, Colorado Burger
I had not been back because the last experience was horrible and it has not changed!! The food sucked, I paid for a shake that was very small and the place is always dirty!!! Don’t waste you money, Crave and Freddy’s are better!!
Atmosphere: 1
Food: 1
Service: 1
Not a single person in line and my fiancé asked if they could make a deconstructed burger so that it could be reheated at a later time. Person taking the order says sure, when the meal arrived, it was a complete burger wrapped in the parchment or wax paper the way, I assume, staff is trained. I DON'T mind if you do not offer this option and you have a standard of making food, but do not tell us you can assist in a request and than completely ignore the request.Burger was OK quality, but for the price and service, I am going to In-N-Out.
Atmosphere: 2
Food: 2
Service: 1
Mike and the Chefs at Smashburger killed it! Mike was extremely helpful. Ordering was easy and I got my food fast. Everything we ordered looked amazing Burgers were the Bomb! Awesome place love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Oreo, Smashburger, Smash Tots, Tots, Colorado Burger
Restaurantji Recommends
I was kinda surprised at how expensive everything was, and that there's no option for a combo. I can understand the food being expensive when it's higher quality, but I was very disappointed when I decided to go for 3 dollar fries and they were room temperature and stale. I didn't even bother getting a soft drink because everything was expensive. The water was good at least. The burger was ok. The bacon was tasty, but it didn't feel like there was much. The avocado wasn't very distinct. The bun was a kind I'd never seen, that didn't look very appetizing, but in that regard, I think I'm just picky with bread. It also took like, 20 minutes for my food to come out, only for the fries to be cold. Not a great first impression, doubt I will return.
Atmosphere: 3
Food: 1
Service: 5
Order was made repeatedly wrong. Tots were soaked in grease. Hamburger first time was so burnt it was hard and crunchy. Had them re make and second time was almost as bad as first. Manager was apologetic. Refunded the order. Cooks in back laughed the whole time. Manager seem to have no control.
Drove up there for Veterans Day because it was posted on the internet they were giving free burgers to veterans today. I was going to order more, but the cashier said that he didn’t know why it was up there (on their website), but we’re not doing that. FALSE advertising and just rude to us vets. I felt disrespected and that it was a fishing scam to get us to have no other option to eat lunch and have to pay to eat.
Atmosphere: 1
Food: 3
Service: 1
Mac and cheese burger is amazing. Manager was there and provided great service. Great interior and exterior as well.
Atmosphere: 5
Food: 5
Service: 5
The good was good but the prices amaze me! They charged $8 for a single bottle of beer. It was over $60 for 3 burgers, 2 fries, 2 drinks and a beer, and that with the military discount! Come on Smashburger... You don't need to charge that much.
Atmosphere: 4
Food: 4
Service: 4