Taco Bell

217 Metzler Dr, Castle Rock
(303) 660-2680

Recent Reviews

Brandon McKinney

Some people say to take the drive through. Don't....this place is garbage and hires garbage employees. Go anywhere else. They don't give a eff about you or your food.

Atmosphere: 1

Food: 1

Service: 1

Nick Smith

Finally found an open Taco Bell but they don’t have breakfast

Atmosphere: 1

Food: 1

Service: 1

Amanda Evans

Horrible. They do not give a damn about walk in customers. You're better off in drive through. They will ignore you till you order on the screen. I just ordered chips and a drink. They cleared the whole drive through then I had to ask for my order. I wanted to make it quick but they straight up ignore you. It's happened multiple times and it's very frustrating they need to improve on this.

Service: 1

The Joy Factor

I had a good experience, got all my cravings met, had good recommendations for a freeze drink, and the bean burritos were really good! For all the taco bells I've gone to in the Denver Metro, they usually fail to make a good satisfying bean and cheese. This store nailed it, and it's my favorite. Thanks team!

Atmosphere: 5

Food: 5

Service: 5

Addie Isaac

Not a Karen but this place makes me want to start acting like one

Atmosphere: 1

Food: 3

Service: 1

Melissa Herzog

Soooo sloooooooooooowwwwww to get 5 tacos for inside dining....TOOK FOREVERRRRR......15 MINUTES!

Atmosphere: 2

Food: 4

Service: 1

M E

Honestly - I couldn't figure out how to use the new ordering system. Then I was told the double-decker doesn't exist. Cashier seemed very unimpressed with having to manually ring up my order - so I just left. Taco Bell - your new ordering kiosk is to confusing. Let me just order a double decker and Mexican pizza from a cashier.

KingKem _

I pulled through the drive through to pay for a cup of water and they said they did not sell those. I offered to pay two for the price of one and he said there was nothing he could do for me sorry about that playa. Can you believe that !!!!

Atmosphere: 1

Food: 1

Service: 1

Tony

The dining room was locked at 1pm so we chose to go through the drive-thru. Be warned that you are trapped in the drive-thru lane with no way to drive around when the employees take over 20 minutes to serve 3 cars. They also got the order wrong after we waited for that long with no way to choose to leave. Ridiculous for a fast food joint. Taco bell shouldn't take longer than Chipotle.

Food: 4

Service: 1

Chris Dziura

During and just after COVID this Taco Bell was the highest rated in the whole Denver metro area. The staff were friendly and attentive and the food was warm and tasty. Then, it had highly limited hours for a period of time because of shortages in staff. After fully reopening it has not been the same and has started going down hill fast. At my last visit, the staff didn't even acknowledge me at the front counter when I came in to pickup my mobile order. I had to go through the drive thru and read my order number because they couldn't figure out the name on the order.

ArinaCan

Don't order online! It was ready in 30!!! minutes after order was placed. 20 minutes waiting after arriving.What a poor management!

Kaylynn Baird

ABSOLUTELY THE WORST EXPERIENCEManager is extremely rude and careless. The guy who runs this place needs to be fired. Can't communicate with anyone.

Atmosphere: 1

Food: 1

Service: 1

RAKED Magazine

I went through the drive through got half. My order manager would not give me the rest of my order or check my card for the purchase. I made The worst customer service ever do not go

Service: 1

Savanna McCrea-Cruz

Fast, easy, and got my order

Atmosphere: 5

Food: 5

Service: 5

juicy jules

Fresh food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Taco, Burrito Supreme

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