Dutch Bros Coffee
11020 Cross Peak View, Colorado Springs
(877) 899-2767
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Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 9-1-1
Even though it was pretty late at night (930), it was very busy. The guy who took our order let us know before we ordered that it was going to be a bit because they were very short staffed, only 2 people making drinks, and apologized for the wait. He made sure we were ok with it before we ordered. And was very polite.
Atmosphere: 5
Food: 5
Service: 5
I have never been so frustrated with a Dutch Bros. I don't ever go to this location if I'm in a hurry. Sometimes they are on top of things and drinks come out quickly but most often they are casual and take their time. This morning I went, not in a hurry BUT I did kinda want my coffee within a reasonable time being that there were only three cars ahead of me, two people "taking orders" or chatting with customers. At least 4 people making coffees. Not sure why but one employee spent a good 5 minutes chatting with vehicle in front of me while other employee took my order and a couple behind me. When the vehicle in front of me made it to the window they literally just chatted it up for another 10 minutes. Not about drinks or orders just random stuff. She was handed 2 drinks and they still chatted after that then she drove off!! I have never been so frustrated with Dutch Bros.
Service: 1
We love Dutch Bros and this location but they need to get a system down and have people out taking order specially on a Friday night after church when they know it’s gonna be full. We were in line for almost 30 minutes.
Atmosphere: 4
Food: 4
Service: 2
They would rather chit chat with their friends in the line for 5 min rather than serving the next customer in line. (The person was given their drinks then they continued to talk for 5 min while I waited in line) I was the only person in line. All my coworkers and friends warned me this was the slowest Dutch Bros and I understand why now. Will not be coming back.
Service: 1
Will never come to this Dutch again.. customer service sucked and so doesn’t he management.
Atmosphere: 1
Food: 1
Service: 1
Hello, I recommend this place because I love the coffee there.
Great staff & love they finally have order ahead.
Dietary restrictions: They can pretty much make any flavor sugar free.
Atmosphere: 3
Food: 3
Service: 5
Did a mobile order at 720 am, got in line checked in waited about 10 got to the window and they completed people behind me who ordered on site not in advance. Very disappointed in this location and service rendered.
Atmosphere: 1
Food: 2
Service: 1
Our go to for coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cocomo, Kicker
Restaurantji Recommends
Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer, Kicker
Man. Little things. I ordered a hazelnut mocha. I got a candy cane though. Soon as they realized they started making another even though I offered to take it cause it was still delicious! But they insisted. Coffee is always amazing but their customer service man... That's why I buy dutch and tip every time!
Atmosphere: 5
Food: 5
Service: 5
Got one cup of coffee and it took forever
Atmosphere: 2
Food: 3
Service: 1
Amazing no matter what you get and employees are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Midnight Rebel w Shine, Peach
Da best
Atmosphere: 5
Food: 5
Service: 5