Jimmy John's

1590 Briargate Blvd, Colorado Springs
(719) 203-3278

Recent Reviews

Teri DeHerrera

The guy that runs the drive through now has the biggest attitude every time we go through the drive through!!! Food is good but he is not friendly!!

Atmosphere: 1

Food: 4

Service: 1

_ _ (‪Film About Summer‬)

Didn't catch their names but the two working right now (6pm, Feb 16) were super friendly and were willing to deliver my order out to my car after an oven delay. Give 'em raises.

Service: 5

Shannon

They poisoned us. We clearly stated we had an onion allergy. Requested no onion and named the sandwich “Allergy Onion”. Multiple slices of onion. We avoid this location but ordering on the “app” defaults delivery from this hole. We thought we got it from a good location. Nope. Avoid at all

Atmosphere: 1

Food: 1

Service: 1

Teri S.

I eat an unwich here regularly, however this afternoon... I was made the worst unwich ever!!! I have but 1tiny piece of lettuce to hold my whole Sandwich together! I'm super unhappy it's just falling apart!! Unfortunately... I'll NEVER GO BACK HERE!!! that's too bad because I'm a frequent customer!!!

Muath Dawod

They took my money and never delivered the items. They even lied to credit card company that they delivered it while in fact they called me saying they will cancel the order because my address is out of delivery area but never did! Dishonest

Service: 1

Ben Ford

I ordered a sandwich through the app at noon for delivery. It took over hour and a half to get. I called to see the status of my order after an hour, the person on the phone was short with me and told me there was nothing he could do, and the driver already left my food. I understand sometimes it takes a while but there was no reason to be short with me on the phone when I was just checking to see what was going on.

Atmosphere: 1

Food: 3

Service: 1

Ally Pfeifer

Arrived at 9:20pm at the drive thru and was told they were closed. Evidently they decided to close 40 mins early. We could see at least 3 employees inside cleaning. That’s really no way to run a business.

Atmosphere: 1

Food: 1

Service: 1

Keila

Ozzy has gone above and beyond to remember my order, he is super friendly, talkative and respectful of my three wild toddlers. Judy is a great lady, too, she is very nice, respectful and sweet. She stopped on her way into work to offer my kids some cookies and made them feel special. I live close by and come often, really pleased with the positive experiences with this team,Kid-friendliness: I have three kids. Two, four, and five and they have a lot of energy. They have attempted to enter the kitchen and they’ve been treated with absolute respect, patience and integrity. As a mother I always feel worried about people’s reactions to my children’s behaviors, so to have patient people around truly reduces my stress- as a pregnant woman it makes all the difference and I couldn’t have more gratitude. Kids can be relentless!

Atmosphere: 5

Food: 5

Service: 5

David Baker

Not sure what happened to freaky fast, went in to place an order and they said they couldn't take my order because they were too busy.

Service: 1

Travesty

Pulled into the drive through at 10:55 AM and sat for 5 minutes saying “hello hello hellloooo”. Pulled through and saw workers standing inside. Looked on my phone to confirm that the location indeed opened at 10 AM. Pulled back into drive through and waited another couple minutes…suddenly the back door of the store slams open and an employee proceeds to stand right behind the menu and absolutely unloads on someone on her phone for several minutes. Slams the door shut and disappears. Several more minutes of waiting and asking for a response, it’s now 11:10 and I’m questioning what in the actual ____ is going on. Pull through the window and can just see the silhouette of a person standing there with zero care about my presence at all. What an absolute shambolic business location. Do yourself and the rest of Colorado Springs a favor: support another local franchise other than this JJ location.

Atmosphere: 1

Service: 1

Alexis Peck

Freaky slow. 4th order in a row delivered with the wrong sandwich’s. I missed being able to eat as my entire lunch break was waiting and after I was back at work for 15 the wrong sandwiches arrived. Avoid this place

Vanbino Ooo

So crazy cause I asked if they were hiring cause I was looking for a job last week and they said no. On google it says they close at 10 and I swing by at 9:32 to eat cause I like their sandwiches and they open late. CLOSED due to shortage of workers. So how u fully staffed but not have workers. Great sandwhiches tho

Vanbin 0

So crazy cause I asked if they were hiring cause I was looking for a job last week and they said no. On google it says they close at 10 and I swing by at 9:32 to eat cause I like their sandwiches and they open late. CLOSED due to shortage of workers. So how u fully staffed but not have workers. Great sandwhiches tho

Katie Wade

Placed a scheduled order (order placed at 11:15) to arrive at 12:15. Order arrived at 1:00, past my lunch break, when I called the store no one answered phone just rang and rang.

Service: 1

Jessie Rhodes

Drive thru service was the worst out of every location ive been to. From begining to end the staff never acknowledged me and was very rude. Had a issue with my rewards as well and was brushed off, called customer service and they were happy to help me. The drive thru experiance was horrible. Will be going out of my way to go to a different location.

Atmosphere: 1

Food: 5

Service: 1

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