Price of food differs by $2 - $3 depending on the device you use to order. Via laptop at home, the prices were much cheaper when I went to order online. Went to prep my phone (did not use an app) via Safari since I had a late afternoon appointment and would be picking up the food after that, and the prices were $2 - $3 more per item. Never ever have seen this before with the difference only being in the browser and device used.
Sven Johnson
Stop screwing up my order. At this point I only order from you because my wife likes it.
Gary Christensen
We always order the same items at Tokyo Joes at any location that we go to. This location consistency has skimpy portions, and this is the last time I'm going there. I'd rather drive to South Nevada.
Atmosphere: 3
Food: 1
Service: 3
Dave Breeden
Great food! I can't stress that enough! There service, on the other hand, is lacking. We ordered and when it came out something was missing so I went to the counter to ask about the missing item. They looked at me like I was speaking a different language. The staff seemed totally apathetic and didn't seem to care at all. The person at the counter tried to tell me that I didn't oder it. When I insisted that I did It took several minutes for them to look up the order to verify. I, in fact, DID order the missing item. We did eventually get the missing item but we had long since finished and opted to take it home. 10/10 for the food. 3/10 for service.
Atmosphere: 4
Food: 5
Service: 2
RinYah Harbert
Dietary restrictions: I'm gluten-free I can eat here love it!
Atmosphere: 5
Food: 5
Service: 5
Tam Henders
A go to spot. Service is always great and the people are always friendly.Food comes out pretty quickly, only a few minutes wait after sitting down.Prefer this location over the one in the south.
Atmosphere: 5
Food: 5
Service: 5
Ethan
Stopped in here early this week a little after 5PM to grab something quick to go. Place was all but empty, there was one table with 4 people in it and another with 2.I ordered one rice bowl to go. The young woman who took my order was unpleasant and acted out out. I stood there waiting for 25 minutes for my order. Finally gave up, walked up and asked to cancel my order because I needed to go. The gentleman working the sushi counter looked and didn’t see an order for me anywhere in their system. After searching he found my food just sitting on the counter waiting to be bagged up. He apologized and gave it to me.I took my food and left. After all that waiting the food was awful. Basically no chicken in the bowl. There was so much sauce that you couldn’t taste anything else. It was full of sugar and just generally not good.I would not recommend this place to anyone. Terrible service and not good food.
Atmosphere: 2
Food: 1
Service: 1
VinO
Pretty good and decent prices
Sheila Barritt
Good food, friendly service we will go back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: California Roll, Build Your Own Bowl with Salmon
Rebecca Townsend
Truly disappointing lunch the other day. The prices went up since my previous visit, so I was already not happy, but then one of my four pieces of sushi was TINY. I literally thought someone had taken a bite out of it. I received a "Tokyo Joe's Feedback" survey email, but the link that's attached to it doesn't work - guess they don't really want feedback.
If you like to play a game like “is it chicken or shoe leather?” then this is your place! If you miss the taste and texture of eating Elmers glue as a kid, then don’t miss the white rice!
Atmosphere: 3
Food: 1
Service: 3
Charley Snyder
Very nice cashier. (Wish i remembered his name) I was there for takeout and they had to remake an item up for me that was a little old so it took longer, he brought me a cup for a free drink because I had to wait a little longer and explained why it was taking longer. Good service and the food was really
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Build Your Own Bowl with Salmon
Aaron Kaufman
Overall lacking in consistency. Sometimes I am greeted, sometimes not. Sometimes my food is drenched in sauce, other times hardly any sauce on the same meal. Sometimes it's clean, other times you have to fight through flies to find a table. Everything needs attention and to set the bar higher. What started out as a great local franchise is deteriorating quickly.
Atmosphere: 2
Food: 3
Service: 3
Lindsay Wood
Food exceeded expectations for the price. All of the tables were dirty.
Atmosphere: 3
Food: 5
Service: 3
Tiffany McEachen
The jalapeños & cucumbers in my & hubs’ poke bowls were slimy, not fresh. It made me nervous of the food storage/handling practices & wonder what else isn’t fresh. They did re-make our bowls, but the veggies on the 2nd set of bowls were similar. I wouldn’t eat here again & hope we don’t get sick.
Price of food differs by $2 - $3 depending on the device you use to order. Via laptop at home, the prices were much cheaper when I went to order online. Went to prep my phone (did not use an app) via Safari since I had a late afternoon appointment and would be picking up the food after that, and the prices were $2 - $3 more per item. Never ever have seen this before with the difference only being in the browser and device used.
Stop screwing up my order. At this point I only order from you because my wife likes it.
We always order the same items at Tokyo Joes at any location that we go to. This location consistency has skimpy portions, and this is the last time I'm going there. I'd rather drive to South Nevada.
Atmosphere: 3
Food: 1
Service: 3
Great food! I can't stress that enough! There service, on the other hand, is lacking. We ordered and when it came out something was missing so I went to the counter to ask about the missing item. They looked at me like I was speaking a different language. The staff seemed totally apathetic and didn't seem to care at all. The person at the counter tried to tell me that I didn't oder it. When I insisted that I did It took several minutes for them to look up the order to verify. I, in fact, DID order the missing item. We did eventually get the missing item but we had long since finished and opted to take it home. 10/10 for the food. 3/10 for service.
Atmosphere: 4
Food: 5
Service: 2
Dietary restrictions: I'm gluten-free I can eat here love it!
Atmosphere: 5
Food: 5
Service: 5
A go to spot. Service is always great and the people are always friendly.Food comes out pretty quickly, only a few minutes wait after sitting down.Prefer this location over the one in the south.
Atmosphere: 5
Food: 5
Service: 5
Stopped in here early this week a little after 5PM to grab something quick to go. Place was all but empty, there was one table with 4 people in it and another with 2.I ordered one rice bowl to go. The young woman who took my order was unpleasant and acted out out. I stood there waiting for 25 minutes for my order. Finally gave up, walked up and asked to cancel my order because I needed to go. The gentleman working the sushi counter looked and didn’t see an order for me anywhere in their system. After searching he found my food just sitting on the counter waiting to be bagged up. He apologized and gave it to me.I took my food and left. After all that waiting the food was awful. Basically no chicken in the bowl. There was so much sauce that you couldn’t taste anything else. It was full of sugar and just generally not good.I would not recommend this place to anyone. Terrible service and not good food.
Atmosphere: 2
Food: 1
Service: 1
Pretty good and decent prices
Good food, friendly service we will go back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: California Roll, Build Your Own Bowl with Salmon
Truly disappointing lunch the other day. The prices went up since my previous visit, so I was already not happy, but then one of my four pieces of sushi was TINY. I literally thought someone had taken a bite out of it. I received a "Tokyo Joe's Feedback" survey email, but the link that's attached to it doesn't work - guess they don't really want feedback.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
If you like to play a game like “is it chicken or shoe leather?” then this is your place! If you miss the taste and texture of eating Elmers glue as a kid, then don’t miss the white rice!
Atmosphere: 3
Food: 1
Service: 3
Very nice cashier. (Wish i remembered his name) I was there for takeout and they had to remake an item up for me that was a little old so it took longer, he brought me a cup for a free drink because I had to wait a little longer and explained why it was taking longer. Good service and the food was really
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Build Your Own Bowl with Salmon
Overall lacking in consistency. Sometimes I am greeted, sometimes not. Sometimes my food is drenched in sauce, other times hardly any sauce on the same meal. Sometimes it's clean, other times you have to fight through flies to find a table. Everything needs attention and to set the bar higher. What started out as a great local franchise is deteriorating quickly.
Atmosphere: 2
Food: 3
Service: 3
Food exceeded expectations for the price. All of the tables were dirty.
Atmosphere: 3
Food: 5
Service: 3
The jalapeños & cucumbers in my & hubs’ poke bowls were slimy, not fresh. It made me nervous of the food storage/handling practices & wonder what else isn’t fresh. They did re-make our bowls, but the veggies on the 2nd set of bowls were similar. I wouldn’t eat here again & hope we don’t get sick.
Atmosphere: 4
Food: 1
Service: 4