Waited over 15 min in drive through......I just drove off without my food.
Sondra Lee
They took the order correctly, but of course, it's was not correct when they gave it to us after having us pull forward. Not surprised, just disappointed.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Fries
George Dodson
With the high prices everyone's charging, you'd think they wouldn't serve hamburgers on dried-out stale buns. Good thing I had a coke to wash it down.
Atmosphere: 4
Food: 1
Service: 4
Justina Young
Refused to give me my missing food or my money back... 3 Times this month.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
d casias
The lady taking the drive thru orders had some great customer service skills. She was friendly and personable. I made sure and complimented her. So many people are ready to complain but they don't compliment either. They are making food as you order because you have to pull up and wait. I noticed this my last two visits. The lady that brought our food out was awesome too. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Bacon Double Cheeseburger, French Fries
Joe of Suburbia
The ladies here were very under staffed i only seen 2 employees everything else was
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Fries, Original Chicken Sandwich, Hamburger
Bob Ramirez
Very sad that you can not go to a burger King and just get basic service. The manager was so unprofessional. I am not sure what happened but something was clearly wrong.i am sure working at a fast food place is tough but somebody needs to be sure the manager gets some training. This manager was angry and frustrated and was taking it out on us and her staff.
Atmosphere: 1
Food: 1
Service: 1
Mike Medina
Thank you for great service and food.
Atmosphere: 5
Food: 5
Service: 5
Mondona D
Go to a different BK. Took over 20 minutes to get an order of chicken fries, a chicken sandwich, and 2 medium fries. There was one car in front of us in the drive thru, nobody inside. Not sure how many people working, but while we were ordering, heard plenty of laughing going on. We didn't get a receipt either.... Convenient.
Atmosphere: 1
Food: 1
Service: 1
Ed Olivo
Pretty friendly service, though it took awhile to be greeted and approached at the counter. You know what you're getting food-wise and it's consistent.
Dawn the manager was awesome. All the workers there are kind, friendly and always smiling! The best Whopper Jrs I’ve had. I eat here almost everyday as I work at EchoPark right next door.
Atmosphere: 5
Food: 5
Service: 5
Shakir Muhammad
I went to this Burger King twice in a 5 year time period. Both times, I used the drive thru. It was just fine and dandy.
Atmosphere: 5
Food: 5
Service: 5
Mitchell Bryan
Ordered food from this location food didn't show up It was marked as delivered I called the store management to me to go online and submit a claim no chance of talking to a real human. No help was offered I'm out $45 and not happy I will be disputing with my bank and don't recommend giving this burger king your hard earned money. Shame on you burger king for hiring managers with zero customer service skills
Atmosphere: 1
Food: 1
Service: 1
beth v
Had a minor issue with my order (forgot my dipping sauce) and yes i know it was the store not the dasher because the bag was sealed.. Called to ask about it and the manager told me "go online for complaints not the manager." So here i am f you and burger king every time i have a bad experience.. I swear every person at burger king is either on drugs on absolutely gives no f's. Only censoring for google. Can we get 0 star reviews.. 1 star is too much
Atmosphere: 1
Food: 1
Service: 1
Amanda Lamke
Went to this restaurant and was promptly told they are out of buns. And fries. And soda. And salad. I never thought I would be told something so weird.
Waited over 15 min in drive through......I just drove off without my food.
They took the order correctly, but of course, it's was not correct when they gave it to us after having us pull forward. Not surprised, just disappointed.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Fries
With the high prices everyone's charging, you'd think they wouldn't serve hamburgers on dried-out stale buns. Good thing I had a coke to wash it down.
Atmosphere: 4
Food: 1
Service: 4
Refused to give me my missing food or my money back... 3 Times this month.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
The lady taking the drive thru orders had some great customer service skills. She was friendly and personable. I made sure and complimented her. So many people are ready to complain but they don't compliment either. They are making food as you order because you have to pull up and wait. I noticed this my last two visits. The lady that brought our food out was awesome too. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Bacon Double Cheeseburger, French Fries
The ladies here were very under staffed i only seen 2 employees everything else was
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Fries, Original Chicken Sandwich, Hamburger
Very sad that you can not go to a burger King and just get basic service. The manager was so unprofessional. I am not sure what happened but something was clearly wrong.i am sure working at a fast food place is tough but somebody needs to be sure the manager gets some training. This manager was angry and frustrated and was taking it out on us and her staff.
Atmosphere: 1
Food: 1
Service: 1
Thank you for great service and food.
Atmosphere: 5
Food: 5
Service: 5
Go to a different BK. Took over 20 minutes to get an order of chicken fries, a chicken sandwich, and 2 medium fries. There was one car in front of us in the drive thru, nobody inside. Not sure how many people working, but while we were ordering, heard plenty of laughing going on. We didn't get a receipt either.... Convenient.
Atmosphere: 1
Food: 1
Service: 1
Pretty friendly service, though it took awhile to be greeted and approached at the counter. You know what you're getting food-wise and it's consistent.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Dawn the manager was awesome. All the workers there are kind, friendly and always smiling! The best Whopper Jrs I’ve had. I eat here almost everyday as I work at EchoPark right next door.
Atmosphere: 5
Food: 5
Service: 5
I went to this Burger King twice in a 5 year time period. Both times, I used the drive thru. It was just fine and dandy.
Atmosphere: 5
Food: 5
Service: 5
Ordered food from this location food didn't show up It was marked as delivered I called the store management to me to go online and submit a claim no chance of talking to a real human. No help was offered I'm out $45 and not happy I will be disputing with my bank and don't recommend giving this burger king your hard earned money. Shame on you burger king for hiring managers with zero customer service skills
Atmosphere: 1
Food: 1
Service: 1
Had a minor issue with my order (forgot my dipping sauce) and yes i know it was the store not the dasher because the bag was sealed.. Called to ask about it and the manager told me "go online for complaints not the manager." So here i am f you and burger king every time i have a bad experience.. I swear every person at burger king is either on drugs on absolutely gives no f's. Only censoring for google. Can we get 0 star reviews.. 1 star is too much
Atmosphere: 1
Food: 1
Service: 1
Went to this restaurant and was promptly told they are out of buns. And fries. And soda. And salad. I never thought I would be told something so weird.
Food: 1
Service: 1