First of let me say Chebba hut is a strong favorite for hot sandwich shops but Potbelly put up a great fight and earned solid number 2 in my book. The food is affordable compare to some shops like firehouse or Quiznos. The ingredients were also quality. I got the steakhouse beef. The blue cheese crumble was nice and chunky. Great tasting for sure. I added hot peppers pickles onions and seasoning and it taste very similar to a Chicago juicy beef hoagie. While I didn’t need the soup because the regular size sandwich was plenty of food I got it just to try. Thats the only thing that’s got them 14/15 stars with me. The soup was nothing special but acceptable in taste. It was however cold and could use some seasoning up a bit (which is likely not in control at the store level so i understand). They did just open so I get that the soup hasn’t got warmed yet but I think I was expecting fresh made soups but I don’t think I read that anywhere just assumed. And also attention to detail in every order is a must for any time I have worked food service so if the cup wasn’t hot to me it wasn’t hot to you when you handed it over so you should have said give me 5mins and let me make sure it’s hot enough. Other than that, the staff was friendly and prompt while still doing morning opening procedures and such. This place is worth trying if you like sandwiches and they even have a Pb and J which most don’t so I might be back to try that soon. Side note: they also have shakes that appear to be handmade (see pic for in store menu).ThanksVegetarian options: Salads and sandwiches and maybe one soup if I recallParking: Plenty on both sizes but beware of fast food drive thru traffic in same lot.Kid-friendliness: Kid sizesWheelchair accessibility: Has a ramp and first level patio
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef, Hot Peppers
Rocky Gendron
Disappointed. I ordered the Italian. I received bread with vegetables on it. I could barely see any meat. It's sad when you pay over $15 for lunch and leave hungry. Terrible.
Greg Bobich
We always enjoy eating here. Tito and the crew are on point, we especially like watching them deal with the big rush times at lunch.
Atmosphere: 5
Food: 5
Service: 5
Cass Brooks
Excellent service and great turkey avocado sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Turkey
Tanya Mason
Listen.... make SURE you visit while Randy is working! He has the BEST customer service I've ever experienced!Ms. Tanya.
Atmosphere: 5
Service: 5
Samantha K.
Love coming here. Worth every cent! Nice service and great food. Come here for lunch sometimes and always enjoy it.
Wayne Fritz
Staff was very nice and accommodating.
Atmosphere: 4
Food: 4
Service: 5
Ryan J.
Cashier with long earring and tattoos was incredibly disrespectful and verry demanding with lots of attitude. Subway has better service than this.
Cindy Brown
Great service and workers… very helpful and friendly… must eat place fresh food and hot..veggie melt rocked and veggie soup was very tasty..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Melt
Josh J.
I like potbelly but just about lost my appetite when I found two pieces of clear plastic inside my sandwich I guess from when they added the toppings on my sandwich when about to take my first bite. I should have brought my sandwich back to the person who added the toppings but excepted quality and let down to find clear plastic inside my sandwich today. Maybe the owner can make sure this doesn't happen again
I ordered an italian today, with "light oil" and other toppings. The entire bag and sandwich were soaked in oil. It was a mess to eat and just not good overall.
Atmosphere: 3
Food: 2
Service: 4
Alicia C.
I don't suggest ordering from this shop. Ordered the Avo turkey and broccoli cheddar soup and this is what was delivered. Some kind of chili and a sandwich with the avocado rind smashed in. Pretty disgusting.
G Moody
My sandwich was ordered on white bread and they made it on wheat. They were so incredibly incompetent they also doubled charged me for my lunch and refused to refund my money.I had to call credit card company to get the falsified charges disputed.
Atmosphere: 1
Food: 1
Service: 1
Danner Naff
I can’t believe I just paid $18 for a sandwich with chips and a drink…..the sandwich is great, don’t get me wrong. But there’s no way I’m coming back for a sandwich at this price point. I could have gotten a much nicer lunch at a sit down restaurant with a beer for the same cost if not less….For a sandwich? I don’t remember potbelly being so overpriced. Yikes
First of let me say Chebba hut is a strong favorite for hot sandwich shops but Potbelly put up a great fight and earned solid number 2 in my book. The food is affordable compare to some shops like firehouse or Quiznos. The ingredients were also quality. I got the steakhouse beef. The blue cheese crumble was nice and chunky. Great tasting for sure. I added hot peppers pickles onions and seasoning and it taste very similar to a Chicago juicy beef hoagie. While I didn’t need the soup because the regular size sandwich was plenty of food I got it just to try. Thats the only thing that’s got them 14/15 stars with me. The soup was nothing special but acceptable in taste. It was however cold and could use some seasoning up a bit (which is likely not in control at the store level so i understand). They did just open so I get that the soup hasn’t got warmed yet but I think I was expecting fresh made soups but I don’t think I read that anywhere just assumed. And also attention to detail in every order is a must for any time I have worked food service so if the cup wasn’t hot to me it wasn’t hot to you when you handed it over so you should have said give me 5mins and let me make sure it’s hot enough. Other than that, the staff was friendly and prompt while still doing morning opening procedures and such. This place is worth trying if you like sandwiches and they even have a Pb and J which most don’t so I might be back to try that soon. Side note: they also have shakes that appear to be handmade (see pic for in store menu).ThanksVegetarian options: Salads and sandwiches and maybe one soup if I recallParking: Plenty on both sizes but beware of fast food drive thru traffic in same lot.Kid-friendliness: Kid sizesWheelchair accessibility: Has a ramp and first level patio
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef, Hot Peppers
Disappointed. I ordered the Italian. I received bread with vegetables on it. I could barely see any meat. It's sad when you pay over $15 for lunch and leave hungry. Terrible.
We always enjoy eating here. Tito and the crew are on point, we especially like watching them deal with the big rush times at lunch.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and great turkey avocado sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Turkey
Listen.... make SURE you visit while Randy is working! He has the BEST customer service I've ever experienced!Ms. Tanya.
Atmosphere: 5
Service: 5
Love coming here. Worth every cent! Nice service and great food. Come here for lunch sometimes and always enjoy it.
Staff was very nice and accommodating.
Atmosphere: 4
Food: 4
Service: 5
Cashier with long earring and tattoos was incredibly disrespectful and verry demanding with lots of attitude. Subway has better service than this.
Great service and workers… very helpful and friendly… must eat place fresh food and hot..veggie melt rocked and veggie soup was very tasty..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Melt
I like potbelly but just about lost my appetite when I found two pieces of clear plastic inside my sandwich I guess from when they added the toppings on my sandwich when about to take my first bite. I should have brought my sandwich back to the person who added the toppings but excepted quality and let down to find clear plastic inside my sandwich today. Maybe the owner can make sure this doesn't happen again
Restaurantji Recommends
I ordered an italian today, with "light oil" and other toppings. The entire bag and sandwich were soaked in oil. It was a mess to eat and just not good overall.
Atmosphere: 3
Food: 2
Service: 4
I don't suggest ordering from this shop. Ordered the Avo turkey and broccoli cheddar soup and this is what was delivered. Some kind of chili and a sandwich with the avocado rind smashed in. Pretty disgusting.
My sandwich was ordered on white bread and they made it on wheat. They were so incredibly incompetent they also doubled charged me for my lunch and refused to refund my money.I had to call credit card company to get the falsified charges disputed.
Atmosphere: 1
Food: 1
Service: 1
I can’t believe I just paid $18 for a sandwich with chips and a drink…..the sandwich is great, don’t get me wrong. But there’s no way I’m coming back for a sandwich at this price point. I could have gotten a much nicer lunch at a sit down restaurant with a beer for the same cost if not less….For a sandwich? I don’t remember potbelly being so overpriced. Yikes
Atmosphere: 4
Food: 4
Service: 4
Love the food. Always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmhouse