Jackie's Java

309 S Summit View Dr #14, Fort Collins
(970) 980-6575

Recent Reviews

Jake Cretney

So good ? ? ?

Atmosphere: 5

Food: 5

Service: 5

fxoffroad

Great coffee. Horrible customer service.

Eddy Gomez

Allegro coffe is better in Thornton co.

William Snyder

Great people with great roasted coffee beans. If you're a fan of cold brew like myself I highly recommend the dark Mexican blend. It will have you jumping like a cat on a hot tin roof it's so good.

Rick Reiten

Love Jackie's Java. An amazing experience with incredible roasters.

Multi Media

Most amazing coffee I have ever tasted! My wife and I try a new flavor each time and have yet to be let down! We even have a dessert coffee we drink after dinner and its helped with my sweet tooth. :) Thank you for the amazing coffee, the history of your coffee and great service every time I go in to buy.

Kat

Incredible company with the best locally roasted coffee beans. One of our favs is cinnamon twist! I love using their coffee for my business, Grateful Gifts by KD. Thank you Stefanie and team!!!

Lisa Romero

Jackie’s Java is incredible! Our cousin‘s wife introduced us to this amazing coffee when she brought us a bag from Fort Collins when visiting us in Arizona more than a decade ago. Not too long after, we signed up for our very own subscription. Jackie’s coffee is better than anything we’ve had, including direct from the source in both Hawaii and Costa Rica. We are incredibly discerning coffee snobs and can’t get enough of this roaster’s brew!

Allan Catchpole

Sorry for the 1 star, just its not a coffee shop, its a coffee roaster and distributer, but they cant sell a cup of coffee. Smells gorgeous inside, and the girl in there was very helpful.

Richard Ladshaw

I can't say enough good things about this place! Very courteous, friendly, and covid conscious; I park out front, and they bring the coffee beans to me. The coffee is amazing and roasted same morning- I consider it to be kind of the best kept secret in Fort Collins!

Bret Brouse

When I opened my mailbox and could smell the coffee I knew it was going to be excellent and it really is. The service rendered me was above superior. Will be getting more for sure and I'm sharing the beans with friends. :)Thank you!

Amy Steinhauer

Opening a bag and Mmmm...the smell. You get the perfect hint of the flavor and it is so smooth...perfect!

Jeff “Texas Jeff” Venable

I refuse to do curbside pickup only...so I didn't try them out

Missy Eisenach

Stellar customer service. Excellent coffee. What more could you ask for? Oh wait, they ship! Love everything about this place.

Stephanie Major

When I began subscription service here it was the best! Jackie was amazing to work with and the customer service was top notch! I had my subscription discount for any order I placed because I held a subscription. I was encouraged to add to my subscription by calling ahead. She set the whole thing up for me on her end, so I had no way to access it directly. After she sold the company to stephanie, the product remained excellent, however the service went in the toilet. I was told that my discount only applied to my monthly subscription and nothing additional. The reason for with is because it is a nusence for them to deal with customers over the phone, taking up a few of their precious minutes. The reason for the discount I was told is so it can be more quick and effecient for them not dealing with customers directly. I said ok, I called the next month before my subscription processed and requested to have my subscription adjusted to add 3 more bags to the 4 I already buy every month. They said that would be fine, but my discount would not apply to the additional bags...... I was shocked. As a small business owner I realize that routine reliable clients are far more important to me financially than one time clients. It is important to encourage, not discourage people to give their loyalty and repeat business through excellent service. Now, I don't actually care about the 5% that they argued with me over. But it did shock me that they were willing to loose my loyalty and recommendations to all my clients over it. I used to use a bag of their coffee as Christmas gifts for over 40 clients each year in addition to my subscription. I have now found another service who does realize the value of customer loyalty and service. Good luck if you prefer a phone call over a website is all I'm saying. Had I had access to mine I would have happily adjusted it myself, but I did not and was never offered help in changing it from them to me.

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