Arashi Sushi Hibachi & Grill

8035 Fountain Mesa Rd Suite 130, Fountain
(719) 382-1191

Recent Reviews

Cindy R.

Dear God, we walked in and walked out the horrid smell of sewage made us lose our appetite. The owner needs to do something about that

Lalin M.

I worked here for just a short amount of time and at first it was ok. I told them I wanted to work full time and they seemed to accommodate that then as time went on they told me I couldn't work full time anymore and my hours got cut basically... Well they're extremely rude, and I worked my fullest and even work extra hours when I wasn't scheduled. Then one night I had a family emergency and wanted to try leaving an extra 15 minutes. I gave notice to my co worker who was waitressing with me and she said she could handle it. So I tried to notify the manager (Asking for permission). He basically said shut up and go work.. So I was like "Uhh ok?" While trying not to break down. Well he went to the back and I went to ask if I could leave 15 minute early because of a family altercation (and understood if I had to stay til we closed), and he absolutely blew up on my like a bomb! So inappropriate coming from a middle aged man. Work drama, inconveniences, and life happens. You don't always get what you want and I understand that. Not everyone is nice. Until I looked at my paycheck. Laughing. Out. Loud. I got a whooping $166, making 11 an hour, and I worked for 16 hours. I am a waitress, got 0 of my cash tips (which I split with my co worker. Who BTW was an amazing woman!) Nor any of the credit card tips. Im sorry but waitresses make their hard earned money through tips. Which is supposed to be split (Believe I should make 20-25% of my tips) Which is still considerably low for other dine in restaurants (from my experience). Which I obviously got NO tips LOL! I am irritated, but I hope they at least went to my co worker! As she was very hard working and deserved it!:) It was only 16 hours... But they make everyone work part time to avoid benefits and you don't get your tips. As for food. The sushi is pretty alright. (2/5) the hibachi was good (4.5/5). The dishes I will admit were extremely dirty considering some people got mad at me for it (which I AGREE!!! So nasty). And I'm writing this because they were worried the day they interviewed me that I may write a negative response! They already knew they used dirty loopholes and were scummy and just didn't want anyone to admit it! Dining here might be worth it, but don't work here.. LOL FYI! Illegally with held my check over a t-shirt that they never told me was still "lawfully theirs" over contract or verbally

Dae

We've been multiple times, including today, and the food has never once disappointed, between me and my family we all love it. Today was incredibly understaffed and we could tell the staff that was there were trying their best, and were really nice the whole time despite how stressful things looked. Despite the long wait, food still came out incredible, and we'll be happy to go back again.

Atmosphere: 4

Food: 5

Service: 5

dawn charlet

i was ignored until the sushi guy hollered at a waitress to serve me. people after me were eating before i got some food. i say some because i was there 50 minutes and only received one of my two appetizers. nobody checked on me. not once. i finally asked the sushi guy if he could tell me when i might get my other appetizer. he hollered at waitress and made her check on me. i told her that id been ignored the whole time and to cancel my other appetizer. the manager was the sushi guy. so sad. first visit was my last.

Food: 2

Service: 1

Sydney P.

I thought I was on an episode of Gordon Ramsey Kitchen Nightmares. The service was the worst ive ever experienced, tables had to get up and ask for refills, everyone was waiting over 20 minutes to even be greeted by a server, the soda was flat, the food took 1.5 hours for hibachi chicken and rice...we never got our apps but we're still charged for them. And we didn't want to wait another 30 minutes for the waitress to fix the tab so we just paid for them. The food was so bland and not at all enjoyable and it was cold when we got it. At one point there was 8 dirty tables and a family came in and had to start bussing their own table cause there was no where to sit.

Jason Sipma

First time dining here it was a decent experience. They had experienced sushi chefs that knew what they were doing and I was excited to go back. That said, I’ve tried it two more times since and each time has declined more and more.This last visit was not a pleasant dining experience at all. The place smelled like sewage bad customers were leaving. That may not have been the restaurant’s fault entirely. The veteran Chefs were gone. We ordered a simple bento box to go and waited right about an hour to get it and several people coming in after us were being served their full meals and sushi plates first like our order didn’t matter. I had to literally remind them of the order they “misplaced” our food ticket. The California rolls got thrown in with all the teriyaki sauce and everything was thrown together in a horrible way the chicken and spring rolls were burned crisp. It was a terrible way to spend $40.

Atmosphere: 1

Food: 1

Service: 2

Kodak Zhu

the sushi is decent, waitstaff has always been nice, glad to have this place in the neighborhood. edit: the smell of sewage is so overpowering it makes the experience less enjoyable.

Atmosphere: 3

Food: 5

Service: 4

Kierra Johnson

Let me start by saying the sushi was great. The food absolutely not. Fried rice didn’t appear fried at all. No seasoning no flavor. They put some oil on it, tossed it a few times and served it. The hibachi was basic. Served with plain stiff white rice. Again no seasoning just cooked up in sauce. The server was kind and attentive. She greeted everyone hello and said goodbye. Drinks were refilled in a timely manner. The meal was very overpriced for something so basic. I had high hopes for this place but unfortunately was let down. I’ll return for the sushi but definitely will pass on the entrees

Atmosphere: 5

Food: 2

Service: 3

Adam O'Brien

The sushi was great all things considered. I'll be back again soon for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

M W

Foods not cooked in front of you which I should have checked but I assumed that like majority of hibachi restaurants that meant you can watch it being cooked. Food came out like warm at best and at all different times. Two meals came out 10 minutes before the last two meals came out. We also placed our sushi order with the drink order and somehow it came out after the table was finished with their main meal. Along with that the sushi was falling apart. Quality of food was not worth the price. I also understand that we came In on a busy night but our waitress hardly came by our table. We asked for kids waters twice before finally asking another waitress to get them. Our drinks were never refilled at any point despite our waitress walking by the table multiple times. We just won’t be back and don’t recommend

Food: 2

Service: 2

David Smart

I love the small dining area. The sushi is outstanding.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi, Miso Soup

Ashley K.

The last three times I've gone here for take out, the food has been great! I love the rainbow roll - raw fish seems good for what you can get in Colorado at a small joint, the eel roll is divine, and the shrimp shumai always hit the spot. The service is always great too. Happy staff on the phone and at pickup. Good go to spot for sushi in Fountain!

Ben M

Loved this place! Really friendly staff. Great service. Nice clean and modern dining area. Sushi was fantastic. Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

Leanne Dewater

The food may be tasty enough, but more appalling is that they take 40% of the tip you give your waitress for THEIR service and it goes to the Sous chef and the owner ... who both make much more than they pay their waitresses to begin with.FYI: I do not, never have, never will work here ... just know people who have. Thought customers should be informed.

MTW

It's a quiet place usually. The sushi is very good at the price point. I haven't had any of the hot dishes so I can't comment on that.Kid-friendliness: They have the chop stick helpers.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sushi

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