Get your old cook back, please! Every other time we have eaten here the food was phenomenal. We went for our anniversary and unfortunately this time there was such a difference in the quality of the food that we could tell it was a different cook. The potato's were undercooked and the eggs were so greasy that we had to soak it up with a napkin to finish our meal. The manager tho was amazing. The wait staff is always great. But please please bring back your old cook.
Atmosphere: 5
Food: 2
Service: 5
OMBO SAPOVERDE
Ordered corned beef hash and a side order of pancakes ?. The corned beef hash could have been cook a little crispier (that's my taste) and the pancakes were fluffy and delightful. I definitely recommend Epic Egg. There is something for everyone to enjoy!
Atmosphere: 4
Food: 4
Service: 3
Dustin Maddox
Great breakfast spot. Can't say I have had anything on the menu that I didn't like. If you order online make sure you select the right location as I learned there are 2
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Benedict with Crab Cakes, Chicken Fried Steak
Ethan Kanost
Thomas was some of the best service I’ve had in quite some time, very nice guy!
Atmosphere: 5
Food: 4
Service: 5
David Albrecht
Victoria was the best server we’ve ever had here. She was attentive, kind, and efficient.
Atmosphere: 5
Food: 4
Service: 5
Regina Frazzetta
Food is very good. Took my family there and they liked it too. Will be making more trips.Dietary restrictions: I have restrictions and the menu accommodated.
Atmosphere: 5
Food: 5
Service: 5
Queen Splendiferous
Great service, we were seated immediately and the food was hot and delicious!!
The food , service , and cleanliness was fantastic ! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Apryl Parker
Came in with football group wasn’t enough seats advised that we could just sit in the dining area the host and or manager short salt and pepper hair….was like well you will have to wait to be seated there are people ahead of you?!How if we came in with the group??Can’t accommodate us professionally that’s to bad terrible service.Can’t handle a big group and turned down service to us why?? Come back 10min later oh you can sit here no maam!!!
Service: 1
Teresa Arredondo
I sent an email to epic egg and hopefully they answer me, because I don't want to give them a bad review. I had a bad experience there ..
Food: 1
Eleanor villa
Had to get the waitress attention to take our order. Food was cold. Talked to Manager she said we can go back and she would replace our food. Went back and she refused us. Made me look like I was lying. No matter what said. That same day another family refused to eat their food cause it was cold.
Atmosphere: 2
Food: 2
Service: 1
Melissa Schulte
I am a long term regular diner at Epic Egg Willow Station. Over the course of the last 5 years I have easily spent over $5K at this establishment. I have tried to keep my patronage largely in part because of the manager Mackenzie. However as of today I will no longer support this business. Firstly, the hidden charges. When ordering a mimosa, there is an additional charge of $4 if you choose a juice other than orange. Keep in mind juice is charged at the same rate if ordering only juice, but up charged when ordering a bottle for mimosas. Note - this is reflected nowhere in the menu. Secondly, you can not get crispy bacon or specific instructions for many of the items. The servers are actually instructed to not do this as it "slows down the kitchen". But the last straw for me today was the server Victoria. She was so rushed she did not even check on us. When we questioned our bill, she took our questions personally and stormed off. Throwing the bill at us and walking away. I am not asking for special treatment as a regular, I am asking to be treated with integrity as all customers should. This does not happen in every instance (i.e., subpar food quality, cooking instructions, hidden charges, etc.). Apologies Mackenzie - you have made a poor establishment the best in can be. But we can no longer accept the way this restaurant treats its guests.
Get your old cook back, please! Every other time we have eaten here the food was phenomenal. We went for our anniversary and unfortunately this time there was such a difference in the quality of the food that we could tell it was a different cook. The potato's were undercooked and the eggs were so greasy that we had to soak it up with a napkin to finish our meal. The manager tho was amazing. The wait staff is always great. But please please bring back your old cook.
Atmosphere: 5
Food: 2
Service: 5
Ordered corned beef hash and a side order of pancakes ?. The corned beef hash could have been cook a little crispier (that's my taste) and the pancakes were fluffy and delightful. I definitely recommend Epic Egg. There is something for everyone to enjoy!
Atmosphere: 4
Food: 4
Service: 3
Great breakfast spot. Can't say I have had anything on the menu that I didn't like. If you order online make sure you select the right location as I learned there are 2
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Benedict with Crab Cakes, Chicken Fried Steak
Thomas was some of the best service I’ve had in quite some time, very nice guy!
Atmosphere: 5
Food: 4
Service: 5
Victoria was the best server we’ve ever had here. She was attentive, kind, and efficient.
Atmosphere: 5
Food: 4
Service: 5
Food is very good. Took my family there and they liked it too. Will be making more trips.Dietary restrictions: I have restrictions and the menu accommodated.
Atmosphere: 5
Food: 5
Service: 5
Great service, we were seated immediately and the food was hot and delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Pancake
Great breakfast!!
Atmosphere: 5
Food: 5
Service: 5
Thanks for the Great food! I will be back!
Atmosphere: 5
Food: 5
Service: 5
Breakfast was delicious!Mimosa!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food , service , and cleanliness was fantastic ! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Came in with football group wasn’t enough seats advised that we could just sit in the dining area the host and or manager short salt and pepper hair….was like well you will have to wait to be seated there are people ahead of you?!How if we came in with the group??Can’t accommodate us professionally that’s to bad terrible service.Can’t handle a big group and turned down service to us why?? Come back 10min later oh you can sit here no maam!!!
Service: 1
I sent an email to epic egg and hopefully they answer me, because I don't want to give them a bad review. I had a bad experience there ..
Food: 1
Had to get the waitress attention to take our order. Food was cold. Talked to Manager she said we can go back and she would replace our food. Went back and she refused us. Made me look like I was lying. No matter what said. That same day another family refused to eat their food cause it was cold.
Atmosphere: 2
Food: 2
Service: 1
I am a long term regular diner at Epic Egg Willow Station. Over the course of the last 5 years I have easily spent over $5K at this establishment. I have tried to keep my patronage largely in part because of the manager Mackenzie. However as of today I will no longer support this business. Firstly, the hidden charges. When ordering a mimosa, there is an additional charge of $4 if you choose a juice other than orange. Keep in mind juice is charged at the same rate if ordering only juice, but up charged when ordering a bottle for mimosas. Note - this is reflected nowhere in the menu. Secondly, you can not get crispy bacon or specific instructions for many of the items. The servers are actually instructed to not do this as it "slows down the kitchen". But the last straw for me today was the server Victoria. She was so rushed she did not even check on us. When we questioned our bill, she took our questions personally and stormed off. Throwing the bill at us and walking away. I am not asking for special treatment as a regular, I am asking to be treated with integrity as all customers should. This does not happen in every instance (i.e., subpar food quality, cooking instructions, hidden charges, etc.). Apologies Mackenzie - you have made a poor establishment the best in can be. But we can no longer accept the way this restaurant treats its guests.
Atmosphere: 3
Food: 3
Service: 1