Came here to share my experience about my delivery order getting canceled because they don't have a delivery driver. Reading all the bad reviews over the last few months. You should probably change management at this store. I won't order here again. You can save your copy and paste response to leave feedback elsewhere.
Service: 1
BNS -3
Wow Angel just called my 30 minutes after I placed my delivery order to tell me they don't have a delivery driver. I have so many issues at this location. Don't come here!
Brittany W.
Just wanted to say thank you to the store for promptly correcting my wrong order. I had both great and kind service from the girl that answered the phone and the delivery driver who came back!
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There's one thing you can always bet about Jimmy John's, they will always get your order wrong.
Atmosphere: 2
Food: 4
Service: 1
Sarabeth Gardunio
The quality of Jimmy John's has gone down significantly in the last few years. I ordered delivery on Saturday. As other reviews stated, it took an exceptionally long time to get my food. They didn't knock or notify me that my food had been delivered. Then they didn't give me the correct items. Then the worst part of all, I got the most severe case of food poisoning I have ever had a few hours later. I'll save you the graphic details, but it was awful. You just lost a customer!
Atmosphere: 1
Food: 1
Service: 1
Mike Bingaman
Ordered 5 sandwiches for delivery, gave 20% for driver. They completely left a sandwich out. Put a half portion of meat on the #7 we ordered. Didn't even have time to cut the pickle one more time. They wouldn't answer the phone when we tried to call in to get it fixed. Had to drive over there in person and haggle for the rest of the order because it was just soo inconvenient. Looked like they were fully staffed so we're not sure why they're having trouble keeping up. Find a different store
Avoid this place for lunchtime during the school year or come early around 10:30-11. The high schoolers come here during their lunch break and it’s pretty much a cafeteria that. Expect yelling and screaming and normal high school shenanigans.Staff are friendly and work quickly, food is definitely at or above Jimmy John’s standards.Go to What a Sub not far from here in the DTC. Best subs in town for less.
Atmosphere: 1
Food: 5
Service: 5
Eric K.
Ordered at 12:10, order was marked completed at 12:40. no food, called store and was told he was almost there. call back at 1:00, first manager talks over and won't listen, second manager says they have no control over it even though I ordered directly through the Jimmy John's website. Finally calls the driver and finds out he is 15 minutes away still. Order was canceled without notice! I guess they don't like people actually expecting them to provide customer service.
Jesse Granger
Freaky fast! Love the options here. My favorites are the Italian Night Club and and Beach Club sandwiches. The wheat bread option is nice too. The online ordering is super convenient. I order before I leave and it’s ready to pickup when I get there. If I’m traveling, I usually look for a Jimmy John’s too and it’s been consistently good.
Atmosphere: 5
Food: 5
Service: 5
PDFMan42
Good food, probably some of the best employees I've talked to. Jimmy John's seems really consistent with
Atmosphere: 5
Food: 5
Service: 5
Kelly Olsen
Two sandwiches took more than 25 minutes to deliver about 2 miles away. The sandwiches were soggy and the order was wrong.
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Dan was super helpful!
Service: 5
Love Jimmie johns. Freaky fast and yummmmmy
Fresh fast
Food: 5
Service: 5
Came here to share my experience about my delivery order getting canceled because they don't have a delivery driver. Reading all the bad reviews over the last few months. You should probably change management at this store. I won't order here again. You can save your copy and paste response to leave feedback elsewhere.
Service: 1
Wow Angel just called my 30 minutes after I placed my delivery order to tell me they don't have a delivery driver. I have so many issues at this location. Don't come here!
Just wanted to say thank you to the store for promptly correcting my wrong order. I had both great and kind service from the girl that answered the phone and the delivery driver who came back!
There's one thing you can always bet about Jimmy John's, they will always get your order wrong.
Atmosphere: 2
Food: 4
Service: 1
The quality of Jimmy John's has gone down significantly in the last few years. I ordered delivery on Saturday. As other reviews stated, it took an exceptionally long time to get my food. They didn't knock or notify me that my food had been delivered. Then they didn't give me the correct items. Then the worst part of all, I got the most severe case of food poisoning I have ever had a few hours later. I'll save you the graphic details, but it was awful. You just lost a customer!
Atmosphere: 1
Food: 1
Service: 1
Ordered 5 sandwiches for delivery, gave 20% for driver. They completely left a sandwich out. Put a half portion of meat on the #7 we ordered. Didn't even have time to cut the pickle one more time. They wouldn't answer the phone when we tried to call in to get it fixed. Had to drive over there in person and haggle for the rest of the order because it was just soo inconvenient. Looked like they were fully staffed so we're not sure why they're having trouble keeping up. Find a different store
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avoid this place for lunchtime during the school year or come early around 10:30-11. The high schoolers come here during their lunch break and it’s pretty much a cafeteria that. Expect yelling and screaming and normal high school shenanigans.Staff are friendly and work quickly, food is definitely at or above Jimmy John’s standards.Go to What a Sub not far from here in the DTC. Best subs in town for less.
Atmosphere: 1
Food: 5
Service: 5
Ordered at 12:10, order was marked completed at 12:40. no food, called store and was told he was almost there. call back at 1:00, first manager talks over and won't listen, second manager says they have no control over it even though I ordered directly through the Jimmy John's website. Finally calls the driver and finds out he is 15 minutes away still. Order was canceled without notice! I guess they don't like people actually expecting them to provide customer service.
Freaky fast! Love the options here. My favorites are the Italian Night Club and and Beach Club sandwiches. The wheat bread option is nice too. The online ordering is super convenient. I order before I leave and it’s ready to pickup when I get there. If I’m traveling, I usually look for a Jimmy John’s too and it’s been consistently good.
Atmosphere: 5
Food: 5
Service: 5
Good food, probably some of the best employees I've talked to. Jimmy John's seems really consistent with
Atmosphere: 5
Food: 5
Service: 5
Two sandwiches took more than 25 minutes to deliver about 2 miles away. The sandwiches were soggy and the order was wrong.
Atmosphere: 1
Food: 1
Service: 1