Wingstop

9559 S University Blvd Unit 106, Highlands Ranch
(303) 471-9464

Recent Reviews

Esther Marlow

Manager, MICHELLE, at this location is rude, disrespectful and terrible!!! Hoping her supervisor will read this. She has no customer service skills. Had trouble with my order that actually went through at a different location but her employee admitted he made a mistake when i had called this location about my order. When i asked to speak with her to clarify (we all make mistakes and the kid was sorry so no problem), she was immediately defensive, extremely rude, spoke over me & used a mocking tone. Not sure what's going on in her life to make her behave that way, but found this unacceptable!

Service: 1

brayden Littke

Some of the worst food I’ve ever eaten. Nasty chewy chicken, the bones in some of the wings were broken inside, filling the meat with bone marrow. I’ve tried wingstop a total of 5 times in the past 5-6 months and it’s never been even ok it’s down right rancid.

Atmosphere: 3

Food: 1

Service: 3

Oxygen56

Wrong order for probably the 5th time. Phones didnt work for several weeks. They don't care if they rip you off nor replace your order even with credit card receipts.

Atmosphere: 1

Food: 1

Service: 1

Julie Tran Napier

Amazing wings! Better than BWW.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Habanero

Dan

Forgot to include the fries to all the orders. Teen girl behind the counter was high as a cloud. Hard to order food with her, she kept asking “what?” And then would blank stare. I made sure we repeated the whole as a family was standing right next to me with significant order issues and after all that she just completely botched our order. It would be one thing if it was a cheap meal somewhere, but this was a $70 order of wings/ food for the family.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Chicken Wings

Paula Alvarado

It looks like they don’t want to work, it’s 10 pm and they said they were out of to all the flavors I asked for and their attitude was awful.

Atmosphere: 2

Food: 1

Service: 1

Jennifer Lee

Employees are terrible, never get your food accurately and the manager never contacted back like promised.

Atmosphere: 1

Food: 1

Service: 1

Y. Rcn

The ladies on the phone are great and so sweet taking the orders. To my surprise they speak Spanish also. I felt like home. Gracias. Great service and great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Louisiana Voodoo Fries with Cheese Sauce

Matthew W

Worst location ever!! Rude teenage employees and the food was just bad. Wingstop raised their prices but the quality is just so poor now that having bad employees just tops it for me.Pink chickenRaw friesDrinks taste of moldDoes corporate or anyone actually check this location bc it sucks!!

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Bala KC

The quality of food is poor, very small chicken pieces, not sauced properly, no seasoning in fries. When asked about the issue, the staff is saying they need to charge extra for more sauce. We are not asking for extra service or food. Basic service and food quality need to be addressed.

Food: 2

Service: 2

lily

They forget something in our order every time we go. It’s so frustrating and I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

TheKidd 33

Food came out cold, soggy fries. Gave me 2 cups of ranch for a 75 dollar order of wings and when asked if I could get 2 more tried to charge me.

Atmosphere: 1

Food: 1

Service: 1

Andres Gomez

The restaurant was clean and the team members were so nice.

David M

Quick friendly and fast. The order was perfect!

Cheyenne S.

Quoted 18 minutes, actually took 30. Shorted me money. No ice in drink machine. Food was NOT worth the wait. No trash cans. Save yourself- go somewhere else.

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