So I woke up hoping to have a Mediterranean morning meal. Specifically a traditional Gyro and some Falafels. Unfortunately I went out at 9am and quickly learned from Google maps that's 99% of the places that serve those 2 items open at 11am and I was set on having it at 9am!! So.... I actually decided to get Falafels from whole foods, they carry Falafel King Falafels in the refrigerated section. Falafel King is a local Mediterranean restaurant chain and you can get falafels at some stores. Then I googled mapped the word Gyro. Arby's across the street popped up. So I went across the street and went inside. Sure enough they offer a traditional Greek gyro. It's on some nice airy pita bread with tzatziki sauce and some really flavorful Greek gyro meat. I definitely didn't expect that level of gyro from Arby's. Apparently they have The Meats and the gyros!! I highly recommend it. Also, the guy working the counter with the face tattoos was very friendly and helpful. An overall great experience and 5 stars for a great traditional Gyro and good customer service at 9 in the morning, cheers!
Recommended dishes: Greek Gyro
Tracy Phariss
If you have extreme arthritis...do not go to this Arbys. I am a long term and regular customer, but the customer services at store 6881, varys a great deal. I can not carry a small regular bag stuff with big boxed sandwiches because of my arthritis and I walk with two canes.When I ordered, i said, i need a bag with handles due to my arthritis. Some managers find me a bag with handles while today was totally the opposite somewhat rudely. After paying for my sandwiches it was given to me regularly paper bag. When asked, I was told no more bags with handles since single use plastic is out in Colorado. I sad then order paper bag with handles like other companies....they said they no longer carry any bags with handles. I felt today they wanted to increase profits by not buying paper bages with handles. I left my meal there even though I had paid for it. So if you have any ADA issues around holding a bag without handles....do not go here!The manager kept using the no plastic law as an excuse to not meet the needs of their differently abled customers.I did call a local district manager and the national corporate office.
Food: 5
Service: 1
Rosa Herman
Parking: Feels like the parking spots were thought of at the end.Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
J 303
I had to wait for our fish sandwiches. The manager came out and apologized & said they dropped one so they had to make another. He was very very nice and respectful. I didn’t even mind after speaking with him. I truly wish this kind of customer service was the norm.
Food: 5
Service: 5
Recommended dishes: French Dip
Charles Dunn
Presentation of food (fish) was not good and the roast beef looked and tasted old.
Atmosphere: 3
Food: 1
Service: 2
Rick Given
I go to this Arby's 4-5 times a week. to get my 93 yo mom's favorite shake, Jamocha ?
Atmosphere: 5
Food: 5
Service: 5
Skye Atwater
We ordered at the window, one meal deal & one extra sandwich. And cashier was uncommunicative, refused to repeat our order. It was about $30, when we were expecting $20, $22. We just paid for it at the window, credit card, and asked for the receipt, (cashier didn't like that either,) when we were handed the food /receipt, he hadn't rung it up as asked, with the meal plan upgraded, and changed us for the full price of poppers, and gave us an unwanted curly fries. Not only do we not care for them, they were overcooked and dried out. When I asked about a refund, he stated it had to go back onto the credit card. My Grandmother didn't like that, unsure of the tech, so we just left. I'm still mad about paying for nasty fries I specified I didn't want. Which I've never liked, my grandmother didn't want, And paying 'full price' for the poppers, which have gone up significantly in price Anyway.And why ever did Arby's get rid of the potato cakes?? I'm still salty and sad about that. Loser move Arby's.*edited to add- Another loser move by Arby's, responding to my review with a link that doesn't work. Sure you care about improving. -rolls eyes-
Ordered on line from the parking lot. Went in to use the restroom, I didn't expect our food to be done... and it wasn't he told me they were waiting on my fish to cook for my fish sandwichThat is awesome!!! A hot fresh fish sandwich, yay!! I waited for 5 minutes at the counter. When the fish came up they wrapped up my sandwich and put it in already waiting bag with the rest of my order. I use to manage an Arby's... so I understand the thought process.. but my fries that had been sitting in my bag were gross before I ever opened the bag! They should have not bagged the rest of my food until my fish sandwich was done. I am sure if they would have done that the fry timer (saying the fries are old, throw them out... not being fit to serve) would have gone off and I would have had fresh fries! They were so bad we didn't eat them.I almost asked him before leaving the counter how old they were before bagging..Guess now I know to ask!The staff was friendly.. the place was pretty clean.. just expected better fries
Atmosphere: 4
Food: 3
Service: 4
Pat M
This used to be a great Arby's, but has gone way down hill. My wife and I used to go there more than once a week. Like baseball, 3 strikes and your out. The last 3 times they shorted ingredients (cheese) but still charged for it . The employees tonight were good but I still had to drive back. I tried to call 6 times before I left my house. Finally got through on the 7th call when I was halfway back. Sadly, I cannot see returning to what used to be my favorite fast food place.
Atmosphere: 1
Food: 1
Service: 3
C C
Stopped into this Arby's for a evening snack on New Year's Day. Tried the macaroni and cheese bites. They are the delicious! Arby's, whenever you do new food, you do it like that! They are upper echelon restaurant quality made fresh. Kudos to the nice woman who was working that day. Made my New Year. She was kind and had a smile on her face just happy to be there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Dip, Roast Beef, Roast Beef Sandwich
This place should be banned. The most rudest manager ever and literally escalating this to corp. I had family in the car and they even recorded everything. We are not from Colorado but this was by far our worst drive thru experience.The fact I even took time out to write this message is ridiculous. This place is by far the worst.
Atmosphere: 1
Food: 1
Service: 1
Clint Schoeman
The pita bread on the Gyro was too hard. The Gyro had good flavor. The floor by the soda machine was sticky. The soda dispenser leaked water while I was filling my soda and it was hard to avoid getting the water in my soda.
I dispise this Arby’s, always terrible service and constant mistakes they make you jump through hurdles to fix! Done going. Ever, Robert is incredibly rude. Can’t take an order right, get the food right, or remake it properly! Take the refund to Wendy’s and get some better service!
So I woke up hoping to have a Mediterranean morning meal. Specifically a traditional Gyro and some Falafels. Unfortunately I went out at 9am and quickly learned from Google maps that's 99% of the places that serve those 2 items open at 11am and I was set on having it at 9am!! So.... I actually decided to get Falafels from whole foods, they carry Falafel King Falafels in the refrigerated section. Falafel King is a local Mediterranean restaurant chain and you can get falafels at some stores. Then I googled mapped the word Gyro. Arby's across the street popped up. So I went across the street and went inside. Sure enough they offer a traditional Greek gyro. It's on some nice airy pita bread with tzatziki sauce and some really flavorful Greek gyro meat. I definitely didn't expect that level of gyro from Arby's. Apparently they have The Meats and the gyros!! I highly recommend it. Also, the guy working the counter with the face tattoos was very friendly and helpful. An overall great experience and 5 stars for a great traditional Gyro and good customer service at 9 in the morning, cheers!
Recommended dishes: Greek Gyro
If you have extreme arthritis...do not go to this Arbys. I am a long term and regular customer, but the customer services at store 6881, varys a great deal. I can not carry a small regular bag stuff with big boxed sandwiches because of my arthritis and I walk with two canes.When I ordered, i said, i need a bag with handles due to my arthritis. Some managers find me a bag with handles while today was totally the opposite somewhat rudely. After paying for my sandwiches it was given to me regularly paper bag. When asked, I was told no more bags with handles since single use plastic is out in Colorado. I sad then order paper bag with handles like other companies....they said they no longer carry any bags with handles. I felt today they wanted to increase profits by not buying paper bages with handles. I left my meal there even though I had paid for it. So if you have any ADA issues around holding a bag without handles....do not go here!The manager kept using the no plastic law as an excuse to not meet the needs of their differently abled customers.I did call a local district manager and the national corporate office.
Food: 5
Service: 1
Parking: Feels like the parking spots were thought of at the end.Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
I had to wait for our fish sandwiches. The manager came out and apologized & said they dropped one so they had to make another. He was very very nice and respectful. I didn’t even mind after speaking with him. I truly wish this kind of customer service was the norm.
Food: 5
Service: 5
Recommended dishes: French Dip
Presentation of food (fish) was not good and the roast beef looked and tasted old.
Atmosphere: 3
Food: 1
Service: 2
I go to this Arby's 4-5 times a week. to get my 93 yo mom's favorite shake, Jamocha ?
Atmosphere: 5
Food: 5
Service: 5
We ordered at the window, one meal deal & one extra sandwich. And cashier was uncommunicative, refused to repeat our order. It was about $30, when we were expecting $20, $22. We just paid for it at the window, credit card, and asked for the receipt, (cashier didn't like that either,) when we were handed the food /receipt, he hadn't rung it up as asked, with the meal plan upgraded, and changed us for the full price of poppers, and gave us an unwanted curly fries. Not only do we not care for them, they were overcooked and dried out. When I asked about a refund, he stated it had to go back onto the credit card. My Grandmother didn't like that, unsure of the tech, so we just left. I'm still mad about paying for nasty fries I specified I didn't want. Which I've never liked, my grandmother didn't want, And paying 'full price' for the poppers, which have gone up significantly in price Anyway.And why ever did Arby's get rid of the potato cakes?? I'm still salty and sad about that. Loser move Arby's.*edited to add- Another loser move by Arby's, responding to my review with a link that doesn't work. Sure you care about improving. -rolls eyes-
Food: 1
Service: 1
Recommended dishes: Potato Cakes, Beef 'N Cheddar, Roast Beef, Roast Beef Sandwich, Classic Roast Beef, Reuben
Ordered on line from the parking lot. Went in to use the restroom, I didn't expect our food to be done... and it wasn't he told me they were waiting on my fish to cook for my fish sandwichThat is awesome!!! A hot fresh fish sandwich, yay!! I waited for 5 minutes at the counter. When the fish came up they wrapped up my sandwich and put it in already waiting bag with the rest of my order. I use to manage an Arby's... so I understand the thought process.. but my fries that had been sitting in my bag were gross before I ever opened the bag! They should have not bagged the rest of my food until my fish sandwich was done. I am sure if they would have done that the fry timer (saying the fries are old, throw them out... not being fit to serve) would have gone off and I would have had fresh fries! They were so bad we didn't eat them.I almost asked him before leaving the counter how old they were before bagging..Guess now I know to ask!The staff was friendly.. the place was pretty clean.. just expected better fries
Atmosphere: 4
Food: 3
Service: 4
This used to be a great Arby's, but has gone way down hill. My wife and I used to go there more than once a week. Like baseball, 3 strikes and your out. The last 3 times they shorted ingredients (cheese) but still charged for it . The employees tonight were good but I still had to drive back. I tried to call 6 times before I left my house. Finally got through on the 7th call when I was halfway back. Sadly, I cannot see returning to what used to be my favorite fast food place.
Atmosphere: 1
Food: 1
Service: 3
Stopped into this Arby's for a evening snack on New Year's Day. Tried the macaroni and cheese bites. They are the delicious! Arby's, whenever you do new food, you do it like that! They are upper echelon restaurant quality made fresh. Kudos to the nice woman who was working that day. Made my New Year. She was kind and had a smile on her face just happy to be there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Dip, Roast Beef, Roast Beef Sandwich
Restaurantji Recommends
They don't have coffee.
This place should be banned. The most rudest manager ever and literally escalating this to corp. I had family in the car and they even recorded everything. We are not from Colorado but this was by far our worst drive thru experience.The fact I even took time out to write this message is ridiculous. This place is by far the worst.
Atmosphere: 1
Food: 1
Service: 1
The pita bread on the Gyro was too hard. The Gyro had good flavor. The floor by the soda machine was sticky. The soda dispenser leaked water while I was filling my soda and it was hard to avoid getting the water in my soda.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries, Roast Beef
We always enjoy the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Reuben
I dispise this Arby’s, always terrible service and constant mistakes they make you jump through hurdles to fix! Done going. Ever, Robert is incredibly rude. Can’t take an order right, get the food right, or remake it properly! Take the refund to Wendy’s and get some better service!
Atmosphere: 1
Food: 3
Service: 1