Always yummy. Last 2 times, service was bad though. Left once after being ignored for several minutes. Second time got an old lady who doesn't like white people. Shouldn't have tipped, but card machine took it before the bad service.
Atmosphere: 5
Food: 5
Service: 1
L F
The food is so good. The staff works hard and everyone is friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old School Cheesesteak
Daim Hossain (Damu)
they are becoming worst day by day. I told them specefically not to put tomatoes or pickles in the buffello steak... and they did it intentionally i think..this is not the first time for me facing this from them. it was not busy at all while they were taking the order. They did it twice with me.Unprofessional behaviour.
Atmosphere: 2
Food: 1
Service: 1
Mirella Deleon
The staff was quick to have my orders ready , friendly and professional . Food was perfect and very tasty, Thank you!
Atmosphere: 5
Food: 5
Service: 5
Philip Guthals
Their French fires are my favorite thing to have it so muchKid-friendliness: Sometimes their might be friendly people but watch out with attitude they might not do that if that happens with please contact Philip Guthals please
Atmosphere: 5
Food: 5
Service: 5
Jennifer Louise
If I could give 0 stars I would. This location at Southwest Plaza Mall is terrible. The Hispanic lady is extremely RUDE everytime. She is a little older, maybe she hates her job and always has a scowl look on her face... She really needs to learn better customer service skills or find another job!!
Atmosphere: 1
Food: 1
Service: 1
Jesus Montoya
The old Hispanic lady working the counter has a major attitude and doesn't
Atmosphere: 1
Food: 1
Service: 1
Joshua D
Delicious food. Made fresh. Enjoyed all of it.
Atmosphere: 5
Food: 5
Service: 5
Ritchie
Keep flagging my reviews , it's not going to help .hahaha David Leon the DM is sleeping with staff rebecca saylor , spam then both , and isn't on the payroll or doesn't get a check from Charley's .. the labor board has been called , they hire illegals and don't pay employee taxes. Take business elsewhere. Customers beware
Matt S.
Even though Charley's is located in a food court and may use non-conventional cheesesteak ingredients, they still pump out some pretty good sandwiches. The lunch special is a solid deal and decided to go with a California chicken cheesesteak with lettuce, tomato, onion, and mayo. With a side of fries, this is more than enough food to satisfy my hunger while working.
Amazing customer service while their credit card system was down. They were kind and offered a reasonable solution. Not everything goes right, and it wasn’t the employees fault, it was how they handled it!
Skye Walker
Fast and Friendly, Fries were hot and fresh. Bread was soft and cheese steak was filling and tasty. Price was fair and I left full.
Atmosphere: 3
Food: 5
Service: 5
Erin Anderson
Are we getting lucky?? I am not sure, but we have gotten delivery a handful of times from here, just your basic cheese steak with extra cheese, no other toppings, sometimes with green peppers and it has been spot on every single time. Hits that cheese steak craving! Some people mentioned in reviews about the steak being cold, only thing i can say is we have never had it be cold and it has been delivery. Is it hot, no, but it had never been cold thankfully. We will definitely be regulars ordering here.
GLC Honda
I regularly order from this location. I must be one of the lucky ones that receive exceptional service! Today Alan went above and beyond to make my birthday. It seems that they really live up to the cup’s motto: “Every act of KINDNESS creates a ripple with no end” ? Alan’s kindness really made my day. Thank you. ??
Shannon Greeley
Waited at the mall from 125 to 142 for my order only to have the wrong sandwich!
Always yummy. Last 2 times, service was bad though. Left once after being ignored for several minutes. Second time got an old lady who doesn't like white people. Shouldn't have tipped, but card machine took it before the bad service.
Atmosphere: 5
Food: 5
Service: 1
The food is so good. The staff works hard and everyone is friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old School Cheesesteak
they are becoming worst day by day. I told them specefically not to put tomatoes or pickles in the buffello steak... and they did it intentionally i think..this is not the first time for me facing this from them. it was not busy at all while they were taking the order. They did it twice with me.Unprofessional behaviour.
Atmosphere: 2
Food: 1
Service: 1
The staff was quick to have my orders ready , friendly and professional . Food was perfect and very tasty, Thank you!
Atmosphere: 5
Food: 5
Service: 5
Their French fires are my favorite thing to have it so muchKid-friendliness: Sometimes their might be friendly people but watch out with attitude they might not do that if that happens with please contact Philip Guthals please
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. This location at Southwest Plaza Mall is terrible. The Hispanic lady is extremely RUDE everytime. She is a little older, maybe she hates her job and always has a scowl look on her face... She really needs to learn better customer service skills or find another job!!
Atmosphere: 1
Food: 1
Service: 1
The old Hispanic lady working the counter has a major attitude and doesn't
Atmosphere: 1
Food: 1
Service: 1
Delicious food. Made fresh. Enjoyed all of it.
Atmosphere: 5
Food: 5
Service: 5
Keep flagging my reviews , it's not going to help .hahaha David Leon the DM is sleeping with staff rebecca saylor , spam then both , and isn't on the payroll or doesn't get a check from Charley's .. the labor board has been called , they hire illegals and don't pay employee taxes. Take business elsewhere. Customers beware
Even though Charley's is located in a food court and may use non-conventional cheesesteak ingredients, they still pump out some pretty good sandwiches. The lunch special is a solid deal and decided to go with a California chicken cheesesteak with lettuce, tomato, onion, and mayo. With a side of fries, this is more than enough food to satisfy my hunger while working.
Restaurantji Recommends
Amazing customer service while their credit card system was down. They were kind and offered a reasonable solution. Not everything goes right, and it wasn’t the employees fault, it was how they handled it!
Fast and Friendly, Fries were hot and fresh. Bread was soft and cheese steak was filling and tasty. Price was fair and I left full.
Atmosphere: 3
Food: 5
Service: 5
Are we getting lucky?? I am not sure, but we have gotten delivery a handful of times from here, just your basic cheese steak with extra cheese, no other toppings, sometimes with green peppers and it has been spot on every single time. Hits that cheese steak craving! Some people mentioned in reviews about the steak being cold, only thing i can say is we have never had it be cold and it has been delivery. Is it hot, no, but it had never been cold thankfully. We will definitely be regulars ordering here.
I regularly order from this location. I must be one of the lucky ones that receive exceptional service! Today Alan went above and beyond to make my birthday. It seems that they really live up to the cup’s motto: “Every act of KINDNESS creates a ripple with no end” ? Alan’s kindness really made my day. Thank you. ??
Waited at the mall from 125 to 142 for my order only to have the wrong sandwich!