Very poorly run location. They prioritize mobile orders over in person people. I get to the frony of the line and they completely ignore me for 5 mins, then acknowledge me long enough to say give me a sec so I can do these online orders.I get through the meat section, and I'm left standing there again while they do more online orders over mine. They finish my meal and bag it, then I'm left standing for another 10 mins.I say 'I just need to pay for my food' to which they reply oh there's only one person that can run the register. And that person is over starting people's orders...This place needs a serious over haul on management and priorities.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Casey Baker
Why is it I see posted review about priorities to-go orders. But then when there is no one here in line I'm still waiting 30 minutes past my pick up time for to-go orders to be made? Why did they not get started before then? Now there 11 people waiting all with no orders.
Service: 1
Quentin Daniel
This has got to be the worst Chipotle location in the country with the least competent staff. Do you like hearing the manager blast WAP or Racks on Racks on Racks or other trashy rap songs from their phone to drown out the music? What about a staff member who baby talks the food? Or do you like when the entire staff ignores customers in store creating a line of a dozen people so they can do online orders for people who aren’t there? If you like any of those things then this location is top tier because everyone here is brain dead
Atmosphere: 1
Food: 1
Service: 1
Jimmie Atencio
Poorly ran I’ve been waiting in line for over 20 minutes and I have been the customer in the back I guess on line orders are a priority A good business would make all customers priority!
Jimmy Johnson
The manager working today on 3/30/2024 at 5p was horribly rude and not helpful in the slightest.I ordered online at 4p and got a notification that my food was ready at 4:30p. Walked in and asked the front register for my order and they said their ticket machine was broken, so he said he would ask his manager what to do. She walks up, doesn’t say word, proceeds to work with the ticket machine and then looks at me and say, ‘Well you see me working on this, right?’ The person on register apologizes profusely and offers me a free drink. Manager walks away and never utters another word to me.Absolutely horrible experience. Front register needs to be promoted.
Atmosphere: 1
Food: 3
Service: 1
Tyler Rogers
Takeaway order was 15 minutes late and food was missing key ingredients like guacamole and cheese.
Atmosphere: 2
Food: 2
Service: 2
Marshall Towe
What worthless people that work here. I ordered online and showed up to get my food and they hadn't even started it. And I had to wait for 15 min while they made other food. I could have gotten in line 5 times over and ordered and gotten my food faster. And no compensation for not doing your job? Nope. Just go somewhere else, these people are worthless*update* for my "inconvenience," Chipotle has graciously gifted me with a free drink.........pathetic
Service: 1
Cole Prentiss
Better today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Burrito
Levi Eicher
Just got food poisoning here. Probably shouldn’t have all 12 year olds working
Atmosphere: 1
Food: 1
Service: 1
Raquel
Walked in to dine in….. I ended up ordering to go. EVERY single table was dirty! The trash cans were overflowing and there was food on the floor every where! The staff was great, and my order was fine….but come on Chipotle HIRE more staff to keep up!!! If a health inspector walked in to this place it would not pass health standard!!!!!!
Employees behind the counter were helpful and nice.Old food in the chafing dishes, crazy dry rice and Carne asada, and brown guacamole. When I joked about the guac looking brown after my daughter said she didn't want it, the chef wheeled around gave me the stink eye. We just spent $40 for three meals that are poor quality non-fresh food and that no one is compelled to eat. Not at all what we have come to expect of Chipotle.
Atmosphere: 3
Food: 1
Service: 3
Andreus Simoneau
This has got to be the worst chipotle in Colorado. They always give such tiny portions. I love chipotle, but this is the only location I end up walking away from feeling ripped off.
Marshall Morgan
Soda fountain issues, not enough prepared foods on the steam table, and too many employees sitting around and looking at stuff on their phones. Management needs to tighten up some processes here because this all was happening during the dinner rush. You can't have all your employees sitting around at that time. Creates a bad perception.
Atmosphere: 1
Food: 1
Service: 1
Mark Duckworth
Web orders get priority over anyone in line, so you could be waiting a long, long time, even with a short line. Avoid this location.
Service: 1
Laura Canale
The food is the same as all Chipotle’s (although sometimes I think they could salt their chips more here), but the operations of this Chipotle are significantly sub par compared to every other Chipotle I’ve been to. This is my local Chipotle, so I go to it a lot, and I’m always disappointed by how chaotic it is in the kitchen, and they never seem to have enough people working to keep everything going as it should. Today, they didn’t have white rice available at all- not sure how that’s possible but they only had brown available when I was going thru the line.
Very poorly run location. They prioritize mobile orders over in person people. I get to the frony of the line and they completely ignore me for 5 mins, then acknowledge me long enough to say give me a sec so I can do these online orders.I get through the meat section, and I'm left standing there again while they do more online orders over mine. They finish my meal and bag it, then I'm left standing for another 10 mins.I say 'I just need to pay for my food' to which they reply oh there's only one person that can run the register. And that person is over starting people's orders...This place needs a serious over haul on management and priorities.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Why is it I see posted review about priorities to-go orders. But then when there is no one here in line I'm still waiting 30 minutes past my pick up time for to-go orders to be made? Why did they not get started before then? Now there 11 people waiting all with no orders.
Service: 1
This has got to be the worst Chipotle location in the country with the least competent staff. Do you like hearing the manager blast WAP or Racks on Racks on Racks or other trashy rap songs from their phone to drown out the music? What about a staff member who baby talks the food? Or do you like when the entire staff ignores customers in store creating a line of a dozen people so they can do online orders for people who aren’t there? If you like any of those things then this location is top tier because everyone here is brain dead
Atmosphere: 1
Food: 1
Service: 1
Poorly ran I’ve been waiting in line for over 20 minutes and I have been the customer in the back I guess on line orders are a priority A good business would make all customers priority!
The manager working today on 3/30/2024 at 5p was horribly rude and not helpful in the slightest.I ordered online at 4p and got a notification that my food was ready at 4:30p. Walked in and asked the front register for my order and they said their ticket machine was broken, so he said he would ask his manager what to do. She walks up, doesn’t say word, proceeds to work with the ticket machine and then looks at me and say, ‘Well you see me working on this, right?’ The person on register apologizes profusely and offers me a free drink. Manager walks away and never utters another word to me.Absolutely horrible experience. Front register needs to be promoted.
Atmosphere: 1
Food: 3
Service: 1
Takeaway order was 15 minutes late and food was missing key ingredients like guacamole and cheese.
Atmosphere: 2
Food: 2
Service: 2
What worthless people that work here. I ordered online and showed up to get my food and they hadn't even started it. And I had to wait for 15 min while they made other food. I could have gotten in line 5 times over and ordered and gotten my food faster. And no compensation for not doing your job? Nope. Just go somewhere else, these people are worthless*update* for my "inconvenience," Chipotle has graciously gifted me with a free drink.........pathetic
Service: 1
Better today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Burrito
Just got food poisoning here. Probably shouldn’t have all 12 year olds working
Atmosphere: 1
Food: 1
Service: 1
Walked in to dine in….. I ended up ordering to go. EVERY single table was dirty! The trash cans were overflowing and there was food on the floor every where! The staff was great, and my order was fine….but come on Chipotle HIRE more staff to keep up!!! If a health inspector walked in to this place it would not pass health standard!!!!!!
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Employees behind the counter were helpful and nice.Old food in the chafing dishes, crazy dry rice and Carne asada, and brown guacamole. When I joked about the guac looking brown after my daughter said she didn't want it, the chef wheeled around gave me the stink eye. We just spent $40 for three meals that are poor quality non-fresh food and that no one is compelled to eat. Not at all what we have come to expect of Chipotle.
Atmosphere: 3
Food: 1
Service: 3
This has got to be the worst chipotle in Colorado. They always give such tiny portions. I love chipotle, but this is the only location I end up walking away from feeling ripped off.
Soda fountain issues, not enough prepared foods on the steam table, and too many employees sitting around and looking at stuff on their phones. Management needs to tighten up some processes here because this all was happening during the dinner rush. You can't have all your employees sitting around at that time. Creates a bad perception.
Atmosphere: 1
Food: 1
Service: 1
Web orders get priority over anyone in line, so you could be waiting a long, long time, even with a short line. Avoid this location.
Service: 1
The food is the same as all Chipotle’s (although sometimes I think they could salt their chips more here), but the operations of this Chipotle are significantly sub par compared to every other Chipotle I’ve been to. This is my local Chipotle, so I go to it a lot, and I’m always disappointed by how chaotic it is in the kitchen, and they never seem to have enough people working to keep everything going as it should. Today, they didn’t have white rice available at all- not sure how that’s possible but they only had brown available when I was going thru the line.
Food: 4
Service: 1