The celery was per bundle and when I mentioned it at the check out I was assured it's per pound. I know it's only like 60cents more but I don't screw you guys by taking things without paying why is it okay to overcharge?
Christian B.
Sometimes I like to go to grocery stores to get lunch from their hot foods section. I was in the area and found something that was appealing. After checkout I went back to the hot foods section to ask the clerk for a fork and he loudly and very rudely said" we dont have forks here! " I was startled, confused, and taken aback from his very unprofessional behavior most every place I go to for lunch usually has disposable utensils and other condiments. A simple "sorry we dont have those here" would have sufficed.
Laurie S.
I had ANOTHER horrible experience with your Safeway Deli at 181 W Mineral Ave Littleton CO 80120. I ordered 150 pieces of chicken for an event to be picked up at 10am on Saturday July 8. I called & placed the order 3 weeks on advance to give them plenty notice for such a large order - I called again on Monday July 3rd to confirm order & again on July 7th - I sent other club members to get the chicken at 10am as scheduled & was told that they had not even started cooking our order - was told to come back in 45 minutes (my event started at 11am) - I called the store to try to rectify the situtation as was shuffled around to various people who offered NO HELP - the management at this store needs to learn customer service - I am not talking about a $10 order it was a $180 order. We finally received our chicken 1 hour later & they offered us a $5 coupon - I will NEVER use this Safeway again - I will let everyone know about my horrible experience at this location.Next year we will seriously look at another store ie King Soopers, Walmart etc as you all cannot handle orders of that large amount. I am very disappointed
Lanie S.
I have been a loyal shopper of this store and location, until recently. Based on the store's return policy that I reviewed carefully prior to a recent shopping trip, I read that the store has a flexible return policy for refund as long as I kept the receipt. I hosted a family dinner party over the weekend and I ended up returning a few items that were not used. I went into the store on February 27th. Penny, Head Clerk, processed the return. However, she did so with the absolute worse attitude and customer service!! First thing out of her mouth was, "do you realize all of this will be thrown away?" After replying that I was not aware of that, I mentioned I was returning them as I did not end up using them for a family dinner party nor would I use the items at home, so it would go to waste. I expressed that I'm sure this could happen to anyone, including her, to which she replied, "yeah, and I would just keep them."This left be beyond upset. It was basically an attack on a customer. I came to return items with good intention, not knowing food is just thrown away. I told her that how she was behaving was absolutely uncalled for. Though she ended up apologizing, likely because I called her out, the damage was done.I will be writing to the Corporate office about this incident. Based on other reviews, this is not the first time a complaint has been written about her bad customer service.
Trinh D.
I love Starbucks but I have to say customer service is terrible. There's two girls working one medium brown hair standard height and the other short blonde hair tall which had an attitude and seem pretty racist. I went to order my drink and want to add pumpkin cold cream to my psl latte and she give me an attitude and says you know that extra right! And YES of course I know it extra. Then I went and order a kids hot chocolate but I wanted grande and she gives me another attitude and said your going to be charge a grande you know that right?! And YES I know. Why would I ask for these not knowing I will be charge for it. I don't know if it the way I'm dress or my race but she was completely anal towards me and making side comments about us to the other girl and laughing at us. I'm baffled by this. And I'm super completely disappointed in Starbucks. I was so mad I didn't get the hot chocolate for my kids and as for the psl I paid for it but did not drink it. I definitely do not support this type of behavior. Starbucks your drinks are pricy and for this type of service I wouldn't be returning and I'll be sure to let other knows.
Lucia Omf
Cody is always so polite,friendly and helpful!Cakes and cupcakes from them are always success for any occasion.Highly recommend them.
Ron Zordani
Saturday one pharmacist. You have to wait till they give people shots. Ten minutes. One employee. Sunday they take lunch. So you have to wait again. Unbelievable. Didn’t use to be like this. What changed?
Ron Zordani
Saturday one pharmacist. You have to wait till they give people shots. Ten minutes. One employee. Sunday they take lunch. So you have to wait again. Unbelievable. Didn’t use to be like this. What changed?
Tom Rossi
S.Broadway / Mineral is one of the nicest store in the chain. I wish it was closer
Ruth C.
This Safeway in general is better product-wise but their customer service and cleanliness are both pretty bad. The pharmacist who works there on the weekends is absolutely the worst with regards to building a relationship with customers. Their deli area is usually pretty dirty with old cold cuts sitting on the slicer. In this case, full cold cut slices were on the slicer while she was going to slice up my order. I asked her to remove the old turkey and other full ham slices sitting on the slicer and to please clean it before using it for my order. One of her co-workers piped up and tried to justify the mess by saying they were busy, but yet when I was there, no one else was there. So they had time to clean things up but chose not to. I would also think Safeway would have rules about not leaving old meat on a slicer while slicing new meats, especially if the old ones were sitting there for awhile...what about possible bacteria growth?
Today I switched to King Sooper. Safeway's store manager, Frank, offered to make things "right " with Safeway's free turkey offer. When I was at the checkout, the cashier called out to him 3 times and he disappeared into the locked office. His attempt to make things right was overflowing with resentment and passive aggression. Additionally, I have put up with rudeness and misleading comments from the liquor department employee with a long, gray ponytail. He has growled, "We are closed!" At 5 minutes before 8 in the morning. Growled, "If it's not on the shelf we don't have it!" --when a distributor had just informed me he brought in a pallet. Growled, "We don't have any empty wine case boxes!" Done.
Kenny M.
My wife went in to get some balloons for our deceased niece's annual gathering and Penny helped her as no one else was available. She was very rude and threw the balloons on the floor and told her she was throwing her money away just like she was throwing the balloons! Wife was already upset and this so called customer service person couldn't have made her feel worse! I could really care less if she got fired!
Holly G.
Customer service and friendliness from the entire team of employees at this Safeway cannot be beat. Everyone has a "can do" attitude, which obviously is modeled by the store manager, who is as positive, hands-on, and helpful as one can be. Employees here went above and beyond during COVID to make sure the store was stocked and drive up/online orders were filled quickly and correctly. Having the Safeway gas station right here is a huge bonus. I frequently get $1/gallon off when I fill up my car with the Safeway rewards system. If you're new to the area and are deciding which grocery store to make yours- Safeway or the one across the street- it's a really easy decision.
Sherri Benton-Kelly
The family picking up groceries thanks to curbside delivery. Thank you for your hard work and commitment to our community!
Dervis K.
The guy in front desk, made it impossible to get change to get my laundry done ... yes I shopped and bought $100 worth of stuff... so I bought something again, so I can get change for my laundry, yet again he came up with a excuse horrible customer service skills
The celery was per bundle and when I mentioned it at the check out I was assured it's per pound. I know it's only like 60cents more but I don't screw you guys by taking things without paying why is it okay to overcharge?
Sometimes I like to go to grocery stores to get lunch from their hot foods section. I was in the area and found something that was appealing. After checkout I went back to the hot foods section to ask the clerk for a fork and he loudly and very rudely said" we dont have forks here! " I was startled, confused, and taken aback from his very unprofessional behavior most every place I go to for lunch usually has disposable utensils and other condiments. A simple "sorry we dont have those here" would have sufficed.
I had ANOTHER horrible experience with your Safeway Deli at 181 W Mineral Ave Littleton CO 80120. I ordered 150 pieces of chicken for an event to be picked up at 10am on Saturday July 8. I called & placed the order 3 weeks on advance to give them plenty notice for such a large order - I called again on Monday July 3rd to confirm order & again on July 7th - I sent other club members to get the chicken at 10am as scheduled & was told that they had not even started cooking our order - was told to come back in 45 minutes (my event started at 11am) - I called the store to try to rectify the situtation as was shuffled around to various people who offered NO HELP - the management at this store needs to learn customer service - I am not talking about a $10 order it was a $180 order. We finally received our chicken 1 hour later & they offered us a $5 coupon - I will NEVER use this Safeway again - I will let everyone know about my horrible experience at this location.Next year we will seriously look at another store ie King Soopers, Walmart etc as you all cannot handle orders of that large amount. I am very disappointed
I have been a loyal shopper of this store and location, until recently. Based on the store's return policy that I reviewed carefully prior to a recent shopping trip, I read that the store has a flexible return policy for refund as long as I kept the receipt. I hosted a family dinner party over the weekend and I ended up returning a few items that were not used. I went into the store on February 27th. Penny, Head Clerk, processed the return. However, she did so with the absolute worse attitude and customer service!! First thing out of her mouth was, "do you realize all of this will be thrown away?" After replying that I was not aware of that, I mentioned I was returning them as I did not end up using them for a family dinner party nor would I use the items at home, so it would go to waste. I expressed that I'm sure this could happen to anyone, including her, to which she replied, "yeah, and I would just keep them."This left be beyond upset. It was basically an attack on a customer. I came to return items with good intention, not knowing food is just thrown away. I told her that how she was behaving was absolutely uncalled for. Though she ended up apologizing, likely because I called her out, the damage was done.I will be writing to the Corporate office about this incident. Based on other reviews, this is not the first time a complaint has been written about her bad customer service.
I love Starbucks but I have to say customer service is terrible. There's two girls working one medium brown hair standard height and the other short blonde hair tall which had an attitude and seem pretty racist. I went to order my drink and want to add pumpkin cold cream to my psl latte and she give me an attitude and says you know that extra right! And YES of course I know it extra. Then I went and order a kids hot chocolate but I wanted grande and she gives me another attitude and said your going to be charge a grande you know that right?! And YES I know. Why would I ask for these not knowing I will be charge for it. I don't know if it the way I'm dress or my race but she was completely anal towards me and making side comments about us to the other girl and laughing at us. I'm baffled by this. And I'm super completely disappointed in Starbucks. I was so mad I didn't get the hot chocolate for my kids and as for the psl I paid for it but did not drink it. I definitely do not support this type of behavior. Starbucks your drinks are pricy and for this type of service I wouldn't be returning and I'll be sure to let other knows.
Cody is always so polite,friendly and helpful!Cakes and cupcakes from them are always success for any occasion.Highly recommend them.
Saturday one pharmacist. You have to wait till they give people shots. Ten minutes. One employee. Sunday they take lunch. So you have to wait again. Unbelievable. Didn’t use to be like this. What changed?
Saturday one pharmacist. You have to wait till they give people shots. Ten minutes. One employee. Sunday they take lunch. So you have to wait again. Unbelievable. Didn’t use to be like this. What changed?
S.Broadway / Mineral is one of the nicest store in the chain. I wish it was closer
This Safeway in general is better product-wise but their customer service and cleanliness are both pretty bad. The pharmacist who works there on the weekends is absolutely the worst with regards to building a relationship with customers. Their deli area is usually pretty dirty with old cold cuts sitting on the slicer. In this case, full cold cut slices were on the slicer while she was going to slice up my order. I asked her to remove the old turkey and other full ham slices sitting on the slicer and to please clean it before using it for my order. One of her co-workers piped up and tried to justify the mess by saying they were busy, but yet when I was there, no one else was there. So they had time to clean things up but chose not to. I would also think Safeway would have rules about not leaving old meat on a slicer while slicing new meats, especially if the old ones were sitting there for awhile...what about possible bacteria growth?
Restaurantji Recommends
Today I switched to King Sooper. Safeway's store manager, Frank, offered to make things "right " with Safeway's free turkey offer. When I was at the checkout, the cashier called out to him 3 times and he disappeared into the locked office. His attempt to make things right was overflowing with resentment and passive aggression. Additionally, I have put up with rudeness and misleading comments from the liquor department employee with a long, gray ponytail. He has growled, "We are closed!" At 5 minutes before 8 in the morning. Growled, "If it's not on the shelf we don't have it!" --when a distributor had just informed me he brought in a pallet. Growled, "We don't have any empty wine case boxes!" Done.
My wife went in to get some balloons for our deceased niece's annual gathering and Penny helped her as no one else was available. She was very rude and threw the balloons on the floor and told her she was throwing her money away just like she was throwing the balloons! Wife was already upset and this so called customer service person couldn't have made her feel worse! I could really care less if she got fired!
Customer service and friendliness from the entire team of employees at this Safeway cannot be beat. Everyone has a "can do" attitude, which obviously is modeled by the store manager, who is as positive, hands-on, and helpful as one can be. Employees here went above and beyond during COVID to make sure the store was stocked and drive up/online orders were filled quickly and correctly. Having the Safeway gas station right here is a huge bonus. I frequently get $1/gallon off when I fill up my car with the Safeway rewards system. If you're new to the area and are deciding which grocery store to make yours- Safeway or the one across the street- it's a really easy decision.
The family picking up groceries thanks to curbside delivery. Thank you for your hard work and commitment to our community!
The guy in front desk, made it impossible to get change to get my laundry done ... yes I shopped and bought $100 worth of stuff... so I bought something again, so I can get change for my laundry, yet again he came up with a excuse horrible customer service skills