They need to update the hours. The door, the drive up sign and online all say they are open until 10pm. It’s 8:35pm lights on but doors locked. That’s fine you want to close early but update your information so people know you are closed.
Jjght6 Nash
Got a layered oreo Sunday here a while back looked nothing like the photo just got one in Greeley 35th Ave. looked the exact same as the picture and tasted better.
Atmosphere: 1
Food: 1
Service: 1
Terry Humphrey
Well went in to give it one last try. And again for the forth time, they're out of the flavors I wanted. One time that's whatever, two times someone doesn't know how to order, third and forth times it's gotten kind of old. I will most likely never give it a try again so that I don't waste my time trying to get what I want just to be told again and again that I can't have it. Employees were nice and apologetic. But seriously, come on Baskin.
Excited to take our girl out for ice cream! Out of vanilla ice cream for a shake & also out of her choice of bubble gum ice cream! Poor customer service. Neither an apology or maybe a coupon for a future visit. For a small community, like Firestone, a big disappointment!!
Atmosphere: 3
Food: 1
Service: 1
STEPHANIE SHEPHARD
Go to DQ! They are so slow, you will wait up to 25 minutes in the drive through with 1-2 customers in the store and 3 or more people working. They definitely need some training on how to handle customer flow. The order is also almost always wrong ! Don’t bother.
Food: 1
Service: 1
Joshua Cheatham
Just a fantastic environment, amazing ice cream, and a wonderful set of people behind the counter ready to help with any questions, comments, or concerns. Their cakes look and taste amazing too!Vegetarian options: All of it is ice cream, they don't sell meats.Dietary restrictions: Dietary restrictions will definitely limit what you can get here but there is at least something for everyone. Many ice creams contain no gluten, several products are non-dairy, and only a few things have tree nuts.Parking: It's in a shopping center so there is parking all around.Kid-friendliness: My favorite thing about this place is that kids cna try flavors before they order so they know they will like the ice cream they are getting. The staff are really considerate of kids and do their best to accommodate them well.Wheelchair accessibility: The concrete right next to the door is sloped instead of being a curb so you can get up easily and get in even in a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownie N' Oreo Cookie Cake, Banana Split, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Oreo Cookies 'N Cream Polar Pizza
Angie Brantley
This place never has pre packed icecream flavors we like. They put ic into pints but it takes about 30 minutes. You are better off going to DQ or King Soopers. These kids don't know what they're doing.
Atmosphere: 1
Food: 1
Service: 1
Araceli Galligan
The staff is super friendly and the cake decorator at this location is phenomenal! She did an amazing job on my son’s cake, he loved it! ?
A P
The staff is super friendly and the cake decorator at this location is phenomenal! She did an amazing job on my son’s cake, he loved it! ?
Ordered the lemon sorbet and it was mixed with pineapple and coconut ice cream. Three cups with 2 scoops of ice cream cost $20 for just okay ice cream.
Katrina Spirz
They need to train their employees on how to get the right scoop sizes.
Johnny Lam
Clean place with good service. They have the ice cream choices you'd expect from Baskin Robbins. The place has water at the front to quench your thirst. We have bought ice cream cakes and ice cream from them. Family night is tuesday nights from 5-10pm with $2 scoops. Go check it out!
Tara Roehl
Great spot for a special treat - I appreciate that they have dairy free options for my kids!We typically stop after special events. Awards ceremonies, recitals, etc.Even when it's crowded, the staff does a great job getting through everyone quickly.
Foxx
Me and my girlfriend both got food poisoning last night from their rocky road ice cream. I will not be going there again unfortunately. They should keep the tools they use and the workers cleaner. We have also had experiences with hair in our ice cream at this location. I did enjoy Baskin Robbins but I've had to many bad experiences here.
They need to update the hours. The door, the drive up sign and online all say they are open until 10pm. It’s 8:35pm lights on but doors locked. That’s fine you want to close early but update your information so people know you are closed.
Got a layered oreo Sunday here a while back looked nothing like the photo just got one in Greeley 35th Ave. looked the exact same as the picture and tasted better.
Atmosphere: 1
Food: 1
Service: 1
Well went in to give it one last try. And again for the forth time, they're out of the flavors I wanted. One time that's whatever, two times someone doesn't know how to order, third and forth times it's gotten kind of old. I will most likely never give it a try again so that I don't waste my time trying to get what I want just to be told again and again that I can't have it. Employees were nice and apologetic. But seriously, come on Baskin.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Cappuccino Blast, Banana Split
Very pleased with the service and ice cream.
Atmosphere: 4
Food: 4
Service: 5
Excited to take our girl out for ice cream! Out of vanilla ice cream for a shake & also out of her choice of bubble gum ice cream! Poor customer service. Neither an apology or maybe a coupon for a future visit. For a small community, like Firestone, a big disappointment!!
Atmosphere: 3
Food: 1
Service: 1
Go to DQ! They are so slow, you will wait up to 25 minutes in the drive through with 1-2 customers in the store and 3 or more people working. They definitely need some training on how to handle customer flow. The order is also almost always wrong ! Don’t bother.
Food: 1
Service: 1
Just a fantastic environment, amazing ice cream, and a wonderful set of people behind the counter ready to help with any questions, comments, or concerns. Their cakes look and taste amazing too!Vegetarian options: All of it is ice cream, they don't sell meats.Dietary restrictions: Dietary restrictions will definitely limit what you can get here but there is at least something for everyone. Many ice creams contain no gluten, several products are non-dairy, and only a few things have tree nuts.Parking: It's in a shopping center so there is parking all around.Kid-friendliness: My favorite thing about this place is that kids cna try flavors before they order so they know they will like the ice cream they are getting. The staff are really considerate of kids and do their best to accommodate them well.Wheelchair accessibility: The concrete right next to the door is sloped instead of being a curb so you can get up easily and get in even in a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownie N' Oreo Cookie Cake, Banana Split, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Oreo Cookies 'N Cream Polar Pizza
This place never has pre packed icecream flavors we like. They put ic into pints but it takes about 30 minutes. You are better off going to DQ or King Soopers. These kids don't know what they're doing.
Atmosphere: 1
Food: 1
Service: 1
The staff is super friendly and the cake decorator at this location is phenomenal! She did an amazing job on my son’s cake, he loved it! ?
The staff is super friendly and the cake decorator at this location is phenomenal! She did an amazing job on my son’s cake, he loved it! ?
Restaurantji Recommends
Ordered the lemon sorbet and it was mixed with pineapple and coconut ice cream. Three cups with 2 scoops of ice cream cost $20 for just okay ice cream.
They need to train their employees on how to get the right scoop sizes.
Clean place with good service. They have the ice cream choices you'd expect from Baskin Robbins. The place has water at the front to quench your thirst. We have bought ice cream cakes and ice cream from them. Family night is tuesday nights from 5-10pm with $2 scoops. Go check it out!
Great spot for a special treat - I appreciate that they have dairy free options for my kids!We typically stop after special events. Awards ceremonies, recitals, etc.Even when it's crowded, the staff does a great job getting through everyone quickly.
Me and my girlfriend both got food poisoning last night from their rocky road ice cream. I will not be going there again unfortunately. They should keep the tools they use and the workers cleaner. We have also had experiences with hair in our ice cream at this location. I did enjoy Baskin Robbins but I've had to many bad experiences here.