A hair was in my ice cream. The mix in of toppings was not the best.
Atmosphere: 5
Food: 3
Service: 5
Marisa Mash
Ice cream tastes good of course, but I guess they don’t do the marble slab mixing thing anymore. I’ve been to this location a few times and they just dump the toppings on top so I stopped ordering toppings and just get regular ice cream now. We only really come because our kids get excited after eating at the ramen place.
David P.
The service at this location is awesome. The two servers had smiles and were happy we were here. Hard to find today. The ice cream and add one are great. Clean with fun music. This place is underrated for sure.
Marin Wood
Husband ordered a pint that was HALF filled, I don’t know about cold stone but when I worked at Ben and Jerry’s I JAMPACKED our pints, so maybe do better?
Marin Shaffer
Husband ordered a pint that was HALF filled, I don’t know about cold stone but when I worked at Ben and Jerry’s I JAMPACKED our pints, so maybe do better?
Don Richard
The dude who mixed my ice cream did a real poor job of it.
Atmosphere: 2
Food: 1
Service: 1
Lilian Evans
Exceptional service last night. The staff was very kind and welcoming!
David Wilcox
Nice people great shakes on a hot day definitely will come back
Justice H.
My spouse and I stopped at Cold Stone a few days ago, on Saturday. We'd been out and about and wanted a cold treat to cool us down.Service was prompt and friendly. Our order was made quickly and accurately. We were out the door fast.I got a Like It (small) Germanchökolätekäke and my spouse got a Like It Cookie Minster without the fudge. They were both delicious and we ate outside on a bench enjoying the nice weather.
Brisa H.
Can I do less than 1 star?? All cold stones - in all the 5 states ive lived in - had had walnuts. This cold stone does not - no walnuts here. The only think I order is walnuts and marshmallows- but this one has nothing......so negative amount of stars given: why does every other cold stone have walnuts except you all!!?!?!?!?!?!?!?!? You suck!!!! Get walnuts!!!!!
My husband got my birthday cake from here this past weekend and OMG. It was literally the best birthday cake I have ever had in my 34 years of living. According to everyone else, they may have terrible customer service... but those mf know how to make a damn delicious cake! ?
Brooke Taylor
I arrived at the shop at 8:30 and there was a line, finally got to the counter to order it was 8:57 and they told us they wouldn’t be putting any toppings in our ice cream, because they close at 9.. and was not 9 yet, any other company serves the people that are already in the building. You can’t just not fully serve people that were in there well before closing what the company provides and is branded for. They could’ve given us a warning before I stood in line for a half hour for ice cream. It wasn’t even 9 yet and they wouldn’t put toppings in. Who goes to cold stone to just get plain ice cream. The team should’ve communicated ahead of time before I was at the counter. The staff just didn’t want to work and wanted to be done. There were four employees but only two were taking orders?? Apparently getting napkins off of tables is more important than getting orders out making money. There were at least 15 people behind us as well. Absolutely ridiculous. Worst cold stone location.
Rae
Last time I went, I ordered pick up, and they didn't put a lid on my ice cream. Just put it in a bowl, and put that bowl in a bag. Also, don't expect to be greeted when you walk in.
Rachel
Last time I went, I ordered pick up, and they didn't put a lid on my ice cream. Just put it in a bowl, and put that bowl in a bag. Also, don't expect to be greeted when you walk in.
jessica martinez
I was a little weirded out that they did not wear gloves while handling the ice cream but I guess they never actually touched the ice cream with their bare handles since they had the scopes. It didn’t seem like they had a manager on duty and every worker except the cashier seemed very hostile.
A hair was in my ice cream. The mix in of toppings was not the best.
Atmosphere: 5
Food: 3
Service: 5
Ice cream tastes good of course, but I guess they don’t do the marble slab mixing thing anymore. I’ve been to this location a few times and they just dump the toppings on top so I stopped ordering toppings and just get regular ice cream now. We only really come because our kids get excited after eating at the ramen place.
The service at this location is awesome. The two servers had smiles and were happy we were here. Hard to find today. The ice cream and add one are great. Clean with fun music. This place is underrated for sure.
Husband ordered a pint that was HALF filled, I don’t know about cold stone but when I worked at Ben and Jerry’s I JAMPACKED our pints, so maybe do better?
Husband ordered a pint that was HALF filled, I don’t know about cold stone but when I worked at Ben and Jerry’s I JAMPACKED our pints, so maybe do better?
The dude who mixed my ice cream did a real poor job of it.
Atmosphere: 2
Food: 1
Service: 1
Exceptional service last night. The staff was very kind and welcoming!
Nice people great shakes on a hot day definitely will come back
My spouse and I stopped at Cold Stone a few days ago, on Saturday. We'd been out and about and wanted a cold treat to cool us down.Service was prompt and friendly. Our order was made quickly and accurately. We were out the door fast.I got a Like It (small) Germanchökolätekäke and my spouse got a Like It Cookie Minster without the fudge. They were both delicious and we ate outside on a bench enjoying the nice weather.
Can I do less than 1 star?? All cold stones - in all the 5 states ive lived in - had had walnuts. This cold stone does not - no walnuts here. The only think I order is walnuts and marshmallows- but this one has nothing......so negative amount of stars given: why does every other cold stone have walnuts except you all!!?!?!?!?!?!?!?!? You suck!!!! Get walnuts!!!!!
Restaurantji Recommends
My husband got my birthday cake from here this past weekend and OMG. It was literally the best birthday cake I have ever had in my 34 years of living. According to everyone else, they may have terrible customer service... but those mf know how to make a damn delicious cake! ?
I arrived at the shop at 8:30 and there was a line, finally got to the counter to order it was 8:57 and they told us they wouldn’t be putting any toppings in our ice cream, because they close at 9.. and was not 9 yet, any other company serves the people that are already in the building. You can’t just not fully serve people that were in there well before closing what the company provides and is branded for. They could’ve given us a warning before I stood in line for a half hour for ice cream. It wasn’t even 9 yet and they wouldn’t put toppings in. Who goes to cold stone to just get plain ice cream. The team should’ve communicated ahead of time before I was at the counter. The staff just didn’t want to work and wanted to be done. There were four employees but only two were taking orders?? Apparently getting napkins off of tables is more important than getting orders out making money. There were at least 15 people behind us as well. Absolutely ridiculous. Worst cold stone location.
Last time I went, I ordered pick up, and they didn't put a lid on my ice cream. Just put it in a bowl, and put that bowl in a bag. Also, don't expect to be greeted when you walk in.
Last time I went, I ordered pick up, and they didn't put a lid on my ice cream. Just put it in a bowl, and put that bowl in a bag. Also, don't expect to be greeted when you walk in.
I was a little weirded out that they did not wear gloves while handling the ice cream but I guess they never actually touched the ice cream with their bare handles since they had the scopes. It didn’t seem like they had a manager on duty and every worker except the cashier seemed very hostile.