Poor service. Employees there mad.Poor business going downhill.
Mitchell Hein
11:07am on a Thursday and this location is NOT OPEN. This has been happening way too often and is absolutely ridiculous!!!!
Atmosphere: 1
Food: 5
Service: 1
Shane's Worlds
Stingy. Almost like they don’t want to prep as much so the stinge the customer with minimal meat, underweight compared to all other subways. Bad parking, not sure if it was a vendor, but they were sitting at the table when I walked in. There was a large truck with an Arkansas license plate, parked nearly halfway in the middle of the yellow line so no one else could park.No chocolate chip cookies no cranberry cookies. Gave me three tomatoe Slices. And the least amount of lettuce I’ve ever had enough for one McDonald’s Mc double or something.I’m usually not the complaining type but when I pay $25 for a sandwich chips and three cookies with no drink. I expect my sandwich to be decently heavy. This sandwich was light.I don’t think I’ll ever come back to this location again because of that.Management or ownership please make sure the weights of your meat is being monitored.
Atmosphere: 1
Food: 2
Service: 2
Ed L.
Even on a road trip/vacation, there's always room for subway because it is a fast and delicious meal option for me, plus it is relatively cheap and healthy.After getting the SUBWAY®, mobile app, it was cool to mobile order and locate subway restaurants anywhere. With that said, my friend and I wanted to grab dinner during our road trip to Monument, Colorado. It was around 5pm and we had a big day the next morning. And so, to simplify things, I suggested Subway for my dinner and proceeded to locate the nearest one to us. With luck, we were actually on the way to where we were staying for the night, so I quickly popped in my mobile order on the app and we headed there. The mobile app process and payment took about 10-15 minutes after hitting submit payment. When I arrived at the subway restaurant to pick up my order, which was a foot long tuna, by the way, the dude behind the counter was in theProcess of making the sandwich. The service was friendly and unexpected how he greeted the customers. Howdy and such. It was an interesting way, I guess in this part of the country. The restaurant itself was fairly empty especially when it was close to 6pm on a Friday afternoon in Monument, Colorado. It was clean and definitely felt home especially when I've been to more subway restaurants in the last 3 months than in the last 3 years due to my weight loss bet at work, but that's a different story.The overall experience here at this particular Subway location in Monument, Colorado was spiffy and quite enjoyable. So much that I didn't really spend that much time here. Just waited for the dude behind the counter to wrap up my sandwich and grabbed some cookies and I was good to be on my way. The restaurant itself was clean and quite expected it to be a quiet Friday afternoon. It's kind of cool to visit these towns that are quite a drive from the main metro of Denver or even Colorado Springs. The ambiance was quite enamored by the end of the afternoon. Thought there may have been a dinner rush here but that wasn't seen at all. Or maybe not yet realized. The prices are reasonable compared to prices in other US big cities. If your footlong sub is less than $10, it's always pretty good already. Living in Honolulu, some locations have $12 or $14 footlongs and it's just crazy. Here in Monument, Colorado, the tuna footlong cost me around $9.50 without tax and that's just fine by me. For the most part though, meals from Subway usually is a simple & great option while you're on the go just because it can be healthy and keeps things in tip top shape In a crazy world, depending on what you have and what extras you put on your sandwich of course. I typically do extra lettuce and extra onions for the extra snap to my subs. Gives that extra when you want that for each and everyday.This Subway location is located in Monument, Colorado. Its physical address is 507 Colorado (Hwy) 105. It's basically in the Monument / Palmer Lake area. They accept major credit cards, as well as cash. And if you do the mobile ordering thang, you store your credit card info on the app and pay thru there. Pick up at the restaurant. Usually they will have it ready for you within 15-20 minutes after ordering. Or if you're like me, you can walk in while they're building your sandwich. Always a good moment I guess. As far as parking goes, there is limited parking spots here in this commercial cul-de-sac, but I'm sure there is plenty of parking if you come during the non peak times. If you are a fan of public transportation, I'm pretty sure that you're in luck since there is daily bus service from Denver to Monument to Colorado Springs on a fixed route. Choose the one that would get you close to here and you'll be okay. If you're in the area and want a quick bite, consider this Subway location for all your sandwich needs. 5.0 stars for the overall experience. The mobile app definitely helps and being within 2 miles of the store is basically right place right time. Service was cool.Suppo
Mitch Hein
I've been coming here for the last 6 months and up until recently everything was great. Now its 12pm on a Monday and the worker "just got here 10 min ago and isn't ready". Last week there was a similar issue where the doors were just locked and no one was around during lunch time so this isn't the first issue. What is happening around here?
Atmosphere: 1
Food: 4
Service: 1
Randy Hernandez
Sign on door states opens 9 am watched employees sitting at a table inside door locked at 10am .Sad no business no service. Poor standard representative for subway .
Atmosphere: 1
Food: 1
Service: 1
Dianna Harris
I have been coming to the Monument Subway for 10 years. Lately it has gotten worse and worse until today I feel the need to write a review in hopes management will help do something. The place was discussing. I almost didn’t want to order there. The floor was absolutely filthy. All the booths were dirty, there was a spill left on the floor, the bathrooms were unkept and had overflowing trash. The chips and drinks were not stocked and noone even greeted or acknowledged us. After waiting FOR EV ER for service we were told we would be waiting longer because an online order was ahead of us. Another customer that was waiting behind us finally walked out because they couldn’t wait any longer. One person working is not working! There were only two customers in at the time I was there. Slow, slow, slow and dirty, dirty, dirty. This was ridiculous! Management needs to step in and help clean it up, train employees, and maybe help out or hire!! Next time I’m going to Jimmy John’s!
Atmosphere: 1
Food: 4
Service: 1
Calvin Gilbreath
The last few years there have been some good staff here that are knowledgeable and nice, and listen to your requests when making the sandwiches. Always a friendly experience when going here
Atmosphere: 5
Food: 5
Service: 5
Viktor Sirchenko
Realy like that place, would like to see more Keto friendly meals
taylor sherman
They're laying off employees left and right because they can't afford to transfer or run their stores, their managers require certain standards for food and limit what employees can give you without excessive upcharge or loss of employment. The same company owns all of them from ft Collins to New Mexico.
They're laying off employees left and right because they can't afford to transfer or run their stores, their managers require certain standards for food and limit what employees can give you without excessive upcharge or loss of employment. The same company owns all of them from ft Collins to New Mexico.
Cameron LeVack
The app's progress bar only counts down to the estimated pickup time. When it says "now building" it could already be done or it might not be close to starting. Totally pointless. Not hard to set it up so printing the receipt or hitting a button when you actuality start the sandwich actually means something. There's no point if it doesn't actually help you not wait around or pickup cold food. Idiots.
cody rusk
They had good customer service and their food was really good I tried a new sandwich and it was better than my usual sandwich
Jerrel Bukhart
This place is terrible. Just placed an online order and it wasn’t even close. Even with everything listed on the receipt they still got it wrong. Don’t order online from this Subway. Pathetic.
Alan Brodzeller
Terrible customer serviceThree of the employees were extremely rude To a customer, Including My manager.I would not eat or do business with this store
Poor service. Employees there mad.Poor business going downhill.
11:07am on a Thursday and this location is NOT OPEN. This has been happening way too often and is absolutely ridiculous!!!!
Atmosphere: 1
Food: 5
Service: 1
Stingy. Almost like they don’t want to prep as much so the stinge the customer with minimal meat, underweight compared to all other subways. Bad parking, not sure if it was a vendor, but they were sitting at the table when I walked in. There was a large truck with an Arkansas license plate, parked nearly halfway in the middle of the yellow line so no one else could park.No chocolate chip cookies no cranberry cookies. Gave me three tomatoe Slices. And the least amount of lettuce I’ve ever had enough for one McDonald’s Mc double or something.I’m usually not the complaining type but when I pay $25 for a sandwich chips and three cookies with no drink. I expect my sandwich to be decently heavy. This sandwich was light.I don’t think I’ll ever come back to this location again because of that.Management or ownership please make sure the weights of your meat is being monitored.
Atmosphere: 1
Food: 2
Service: 2
Even on a road trip/vacation, there's always room for subway because it is a fast and delicious meal option for me, plus it is relatively cheap and healthy.After getting the SUBWAY®, mobile app, it was cool to mobile order and locate subway restaurants anywhere. With that said, my friend and I wanted to grab dinner during our road trip to Monument, Colorado. It was around 5pm and we had a big day the next morning. And so, to simplify things, I suggested Subway for my dinner and proceeded to locate the nearest one to us. With luck, we were actually on the way to where we were staying for the night, so I quickly popped in my mobile order on the app and we headed there. The mobile app process and payment took about 10-15 minutes after hitting submit payment. When I arrived at the subway restaurant to pick up my order, which was a foot long tuna, by the way, the dude behind the counter was in theProcess of making the sandwich. The service was friendly and unexpected how he greeted the customers. Howdy and such. It was an interesting way, I guess in this part of the country. The restaurant itself was fairly empty especially when it was close to 6pm on a Friday afternoon in Monument, Colorado. It was clean and definitely felt home especially when I've been to more subway restaurants in the last 3 months than in the last 3 years due to my weight loss bet at work, but that's a different story.The overall experience here at this particular Subway location in Monument, Colorado was spiffy and quite enjoyable. So much that I didn't really spend that much time here. Just waited for the dude behind the counter to wrap up my sandwich and grabbed some cookies and I was good to be on my way. The restaurant itself was clean and quite expected it to be a quiet Friday afternoon. It's kind of cool to visit these towns that are quite a drive from the main metro of Denver or even Colorado Springs. The ambiance was quite enamored by the end of the afternoon. Thought there may have been a dinner rush here but that wasn't seen at all. Or maybe not yet realized. The prices are reasonable compared to prices in other US big cities. If your footlong sub is less than $10, it's always pretty good already. Living in Honolulu, some locations have $12 or $14 footlongs and it's just crazy. Here in Monument, Colorado, the tuna footlong cost me around $9.50 without tax and that's just fine by me. For the most part though, meals from Subway usually is a simple & great option while you're on the go just because it can be healthy and keeps things in tip top shape In a crazy world, depending on what you have and what extras you put on your sandwich of course. I typically do extra lettuce and extra onions for the extra snap to my subs. Gives that extra when you want that for each and everyday.This Subway location is located in Monument, Colorado. Its physical address is 507 Colorado (Hwy) 105. It's basically in the Monument / Palmer Lake area. They accept major credit cards, as well as cash. And if you do the mobile ordering thang, you store your credit card info on the app and pay thru there. Pick up at the restaurant. Usually they will have it ready for you within 15-20 minutes after ordering. Or if you're like me, you can walk in while they're building your sandwich. Always a good moment I guess. As far as parking goes, there is limited parking spots here in this commercial cul-de-sac, but I'm sure there is plenty of parking if you come during the non peak times. If you are a fan of public transportation, I'm pretty sure that you're in luck since there is daily bus service from Denver to Monument to Colorado Springs on a fixed route. Choose the one that would get you close to here and you'll be okay. If you're in the area and want a quick bite, consider this Subway location for all your sandwich needs. 5.0 stars for the overall experience. The mobile app definitely helps and being within 2 miles of the store is basically right place right time. Service was cool.Suppo
I've been coming here for the last 6 months and up until recently everything was great. Now its 12pm on a Monday and the worker "just got here 10 min ago and isn't ready". Last week there was a similar issue where the doors were just locked and no one was around during lunch time so this isn't the first issue. What is happening around here?
Atmosphere: 1
Food: 4
Service: 1
Sign on door states opens 9 am watched employees sitting at a table inside door locked at 10am .Sad no business no service. Poor standard representative for subway .
Atmosphere: 1
Food: 1
Service: 1
I have been coming to the Monument Subway for 10 years. Lately it has gotten worse and worse until today I feel the need to write a review in hopes management will help do something. The place was discussing. I almost didn’t want to order there. The floor was absolutely filthy. All the booths were dirty, there was a spill left on the floor, the bathrooms were unkept and had overflowing trash. The chips and drinks were not stocked and noone even greeted or acknowledged us. After waiting FOR EV ER for service we were told we would be waiting longer because an online order was ahead of us. Another customer that was waiting behind us finally walked out because they couldn’t wait any longer. One person working is not working! There were only two customers in at the time I was there. Slow, slow, slow and dirty, dirty, dirty. This was ridiculous! Management needs to step in and help clean it up, train employees, and maybe help out or hire!! Next time I’m going to Jimmy John’s!
Atmosphere: 1
Food: 4
Service: 1
The last few years there have been some good staff here that are knowledgeable and nice, and listen to your requests when making the sandwiches. Always a friendly experience when going here
Atmosphere: 5
Food: 5
Service: 5
Realy like that place, would like to see more Keto friendly meals
They're laying off employees left and right because they can't afford to transfer or run their stores, their managers require certain standards for food and limit what employees can give you without excessive upcharge or loss of employment. The same company owns all of them from ft Collins to New Mexico.
Restaurantji Recommends
They're laying off employees left and right because they can't afford to transfer or run their stores, their managers require certain standards for food and limit what employees can give you without excessive upcharge or loss of employment. The same company owns all of them from ft Collins to New Mexico.
The app's progress bar only counts down to the estimated pickup time. When it says "now building" it could already be done or it might not be close to starting. Totally pointless. Not hard to set it up so printing the receipt or hitting a button when you actuality start the sandwich actually means something. There's no point if it doesn't actually help you not wait around or pickup cold food. Idiots.
They had good customer service and their food was really good I tried a new sandwich and it was better than my usual sandwich
This place is terrible. Just placed an online order and it wasn’t even close. Even with everything listed on the receipt they still got it wrong. Don’t order online from this Subway. Pathetic.
Terrible customer serviceThree of the employees were extremely rude To a customer, Including My manager.I would not eat or do business with this store