Food was good, their breakfast croissant sandwich is great and super buttery. However, I used to frequent this place and the last 3 times I've been there the service has been extremely lacking. I waited over 20 minutes for one sandwich and a drink. Today, I had to go to a meeting and stopped for 2 ready to go pastries and 2 coffees and it took over 10 minutes. Only go here if you have patience and don't expect an apology from the staff for the wait.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Croissant
Donna Pacheco
We enjoyed a nice afternoon at Kneadery Bakery today. My husband enjoyed a roast beef auju on baguette, I enjoyed a beautiful creamy tomato soup and my son had the avacado salad and balsamic vinaigrette. We added refreshing smoothies: the morning sunshine, razzleberry and a pink pina colada. They did not disappoint! We all dove in before I remembered pictures but we will come again. Hopefully to taste the desserts! Restaurant was clean and soothing atmosphere.Vegetarian options: Good selection!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quart of Soup or Deli Salad, French Dip
Adam Pacheco
I loved the rostbeef on baguette. Bread has a nice springy light texture with crisp crust.. The roast beef was hot with crispy edges. Auju was flavorful with not to much fat. Morning Star smoothie was was very refreshing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Kim Hickman
Met for a small meeting. Felt good. Service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
Dianne Blomberg
Service was great. The atmosphere felt like I could be eating at a McDonald’s anywhere USA. The food was very ho-hum, in fact, no better than most fast food restaurants. Really no options at lunch for a vegetarian except a lettuce salad.I will not be back.
Atmosphere: 2
Food: 2
Service: 5
Ladonna Hunt-Hiatt
Very nice employees, great service, and the food is really good!!
Austen Lambert
Food was great and was able to be breakfast for four under 25 bucks. Portion are good size too.Dietary restrictions: They have an allergen guide on their website.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chunky Cinnamon French Toast, Breakfast Sandwich
AnniLou
This was a great light lunch! We had soup & and bread, and both were really tasty! Sitting by the fireplace was a nice bonus on a frigid day!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Hetherington
OMG MY FAVORITE SANDWHICH PLACE IN THE WORLD. It's rather unexplainable - if you like sandwiches you'll LOVE this restaurant. Just trust me on that one, as a fellow sandwhich connoisseur ?(It's also pretty quick, the employees are nice and helpful, and the business is very cute and cozy!)
Atmosphere: 5
Food: 5
Service: 5
Jewel Gallardo
Love the sweet treats here!!! Anything is good wish they had GF options but amazing none the less! Kind of expensive but isnt everything.
This place was very disappointing. The food was horrible. The coffee was warm not hot. The employees were bickering. Very over priced for what was served.
Atmosphere: 1
Food: 1
Service: 3
tamara dotson
This place is so comforting and the only thing that's better than their atmosphere is their amazingly sweet pastries and customer service ❤️. Favorite bakery hands
Atmosphere: 5
Food: 5
Service: 5
Tiffany Bradtke
Usually when I go to Kneaders I am blown away by the cusine and bakery items. The customer service is usually spot on as well. What caused my one star rating is due to the disrespect, mouthy responces and attitude I received from three employees. I can understand a bad day but you are to contain that dealing with customers. The order wasn't correct and if you are going to pay for something you should definitely have it how you like, not to mention how does it become your fault when you frequent an establishment ordering the same thing everytime and it's incorrect. I think I know what I eat. Either way these three young ladies were absolutely rude and didn't understand the definition of costumer service, hospitality or accountability. The first young lady didn't take the order right or read it back for customer confirmation on accuracy. She absolutely didn't take responsibility for her mistake but insisted "YOU never ordered those items". However she had me repeat my self several times while taking my order. Once I had attempted to let the second employee know the order was incorrect I was repeatedly spoken over where my daughter had to jump in and tell her let my mom speak how can you say you are hearing her if you're not letting her talk. I was told by the employee she would correct my order she never returned. After being told that I would be helped by one employee a different employee who had absolutely nothing to do with the situation decided to stick her nose in with an absolutely distasteful attitude speaking to me in such a manner that is opposite of let me help you fix this. I told her I did not want her help because I didn't like her attitude and requested someone else. She proceeded to be rude and give cross looks. Eventually the Assistant Manager came and fixed it offering free items to make up for the mishap with my food. I kindly refused and let them know I am not looking for a handout or a free meal or a refund I would just like my food corrected with out the rude disrespectful attitude. I feel that you as a customer should not receive this treatment from the employees whom are getting paid by the contribution of your purchase. I had left a 10% tip which is divided up for the employees I didn't even ask for that back. I like the food at kneaders but can definitely do without the nasty employees. I want to thank both Managers for correcting my order and hope that they addressed their employees, all three employees behavior towards the costumer regardless of their(the employees) own personal opinion of the situation they are at work after all. This is a caution to anyone with expectations of good customer service from these spicific young ladies bewear of the young lady with glasses blonde hair in a bun she is not looking to listen or help you get it fixed and will indeed speak rudly with attitude giving the fake impressions of helping with a demeanor very contradictory. And the young lady whom is at the register typically wears pocahontas braids confirm your order with her before walking away although that's her job the fine print says although she is working the register she is not responsible for what you receive regardless if it's your usually and you paid for it. I wish I could leave names of these employees but none of them were wearing name tags. Epic fail on your job description of CUSTOMER SERVICE, HOSPITALITY, and ACCOUNTABILITY ladies.
The food was so delicious and this razzleberry smoothie rocked my world!! Definitely recommend and will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Robbie Bolin
I ordered breakfast catering for 40+ people at our office and the spread was really amazing. Everyone raved about the French Toast and Eggs. Everything was very fresh and simple to set up. I will definitely get breakfast catering from Kneaders Thornton again.
Food was good, their breakfast croissant sandwich is great and super buttery. However, I used to frequent this place and the last 3 times I've been there the service has been extremely lacking. I waited over 20 minutes for one sandwich and a drink. Today, I had to go to a meeting and stopped for 2 ready to go pastries and 2 coffees and it took over 10 minutes. Only go here if you have patience and don't expect an apology from the staff for the wait.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Croissant
We enjoyed a nice afternoon at Kneadery Bakery today. My husband enjoyed a roast beef auju on baguette, I enjoyed a beautiful creamy tomato soup and my son had the avacado salad and balsamic vinaigrette. We added refreshing smoothies: the morning sunshine, razzleberry and a pink pina colada. They did not disappoint! We all dove in before I remembered pictures but we will come again. Hopefully to taste the desserts! Restaurant was clean and soothing atmosphere.Vegetarian options: Good selection!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quart of Soup or Deli Salad, French Dip
I loved the rostbeef on baguette. Bread has a nice springy light texture with crisp crust.. The roast beef was hot with crispy edges. Auju was flavorful with not to much fat. Morning Star smoothie was was very refreshing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Met for a small meeting. Felt good. Service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
Service was great. The atmosphere felt like I could be eating at a McDonald’s anywhere USA. The food was very ho-hum, in fact, no better than most fast food restaurants. Really no options at lunch for a vegetarian except a lettuce salad.I will not be back.
Atmosphere: 2
Food: 2
Service: 5
Very nice employees, great service, and the food is really good!!
Food was great and was able to be breakfast for four under 25 bucks. Portion are good size too.Dietary restrictions: They have an allergen guide on their website.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chunky Cinnamon French Toast, Breakfast Sandwich
This was a great light lunch! We had soup & and bread, and both were really tasty! Sitting by the fireplace was a nice bonus on a frigid day!
Atmosphere: 5
Food: 5
Service: 5
OMG MY FAVORITE SANDWHICH PLACE IN THE WORLD. It's rather unexplainable - if you like sandwiches you'll LOVE this restaurant. Just trust me on that one, as a fellow sandwhich connoisseur ?(It's also pretty quick, the employees are nice and helpful, and the business is very cute and cozy!)
Atmosphere: 5
Food: 5
Service: 5
Love the sweet treats here!!! Anything is good wish they had GF options but amazing none the less! Kind of expensive but isnt everything.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
This place was very disappointing. The food was horrible. The coffee was warm not hot. The employees were bickering. Very over priced for what was served.
Atmosphere: 1
Food: 1
Service: 3
This place is so comforting and the only thing that's better than their atmosphere is their amazingly sweet pastries and customer service ❤️. Favorite bakery hands
Atmosphere: 5
Food: 5
Service: 5
Usually when I go to Kneaders I am blown away by the cusine and bakery items. The customer service is usually spot on as well. What caused my one star rating is due to the disrespect, mouthy responces and attitude I received from three employees. I can understand a bad day but you are to contain that dealing with customers. The order wasn't correct and if you are going to pay for something you should definitely have it how you like, not to mention how does it become your fault when you frequent an establishment ordering the same thing everytime and it's incorrect. I think I know what I eat. Either way these three young ladies were absolutely rude and didn't understand the definition of costumer service, hospitality or accountability. The first young lady didn't take the order right or read it back for customer confirmation on accuracy. She absolutely didn't take responsibility for her mistake but insisted "YOU never ordered those items". However she had me repeat my self several times while taking my order. Once I had attempted to let the second employee know the order was incorrect I was repeatedly spoken over where my daughter had to jump in and tell her let my mom speak how can you say you are hearing her if you're not letting her talk. I was told by the employee she would correct my order she never returned. After being told that I would be helped by one employee a different employee who had absolutely nothing to do with the situation decided to stick her nose in with an absolutely distasteful attitude speaking to me in such a manner that is opposite of let me help you fix this. I told her I did not want her help because I didn't like her attitude and requested someone else. She proceeded to be rude and give cross looks. Eventually the Assistant Manager came and fixed it offering free items to make up for the mishap with my food. I kindly refused and let them know I am not looking for a handout or a free meal or a refund I would just like my food corrected with out the rude disrespectful attitude. I feel that you as a customer should not receive this treatment from the employees whom are getting paid by the contribution of your purchase. I had left a 10% tip which is divided up for the employees I didn't even ask for that back. I like the food at kneaders but can definitely do without the nasty employees. I want to thank both Managers for correcting my order and hope that they addressed their employees, all three employees behavior towards the costumer regardless of their(the employees) own personal opinion of the situation they are at work after all. This is a caution to anyone with expectations of good customer service from these spicific young ladies bewear of the young lady with glasses blonde hair in a bun she is not looking to listen or help you get it fixed and will indeed speak rudly with attitude giving the fake impressions of helping with a demeanor very contradictory. And the young lady whom is at the register typically wears pocahontas braids confirm your order with her before walking away although that's her job the fine print says although she is working the register she is not responsible for what you receive regardless if it's your usually and you paid for it. I wish I could leave names of these employees but none of them were wearing name tags. Epic fail on your job description of CUSTOMER SERVICE, HOSPITALITY, and ACCOUNTABILITY ladies.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Turkey Bacon Avocado
The food was so delicious and this razzleberry smoothie rocked my world!! Definitely recommend and will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I ordered breakfast catering for 40+ people at our office and the spread was really amazing. Everyone raved about the French Toast and Eggs. Everything was very fresh and simple to set up. I will definitely get breakfast catering from Kneaders Thornton again.
Food: 5
Recommended dishes: Chunky Cinnamon French Toast