WORST customer experience I have ever dealt with. I placed my order through the app at 4 PM. Normally, they will start making your order when you get to the restaurant tell them your name, but they made the order right away, which caused my food to be very cold by the time I picked it up at 4:30.The first time that I placed my order through The mobile app it was at least an hour before I up to the restaurant. They told me to go ahead and check in, and they will prepare my order. Today, however, it was different. I got to the restaurant gave them my name, and my order was surprisingly made and done. They usually take while before the order gets finished. I already knew that was going to be cold because the receipt said that they finished it at 4:03 PM my main concern I was already hungry.Once I got home and opened my bag, I realized that my order was missing all sides to both combos. Already annoyed I packed up the bags, got in my car and went back to the restaurant.I spoke to a nice gentleman named Luke that said that he would help me out with my order and how to do was pull To the window.I pulled up to the second window and the shift manager aggressively opened the drive-through window ,no hi, hello, or how’re you, and proceeded to tell me That the food was cold because of the time that I placed the order. I was confused because that was not the reason i came back. I came back because half of my order was MISSING.Courtney (shift manager) NEVER Acknowledged the fact that my order was missing quite a few items she kept mentioning the fact that the food was cold because I placed my order through the app app and they make it right away when they receive it she kept repeating that over and over again not sure why? That wasn’t the point. my concern was that the food was already cold when I picked it up and when I got home, I was missing items so it was about to be even more cold.Courtney refused To remake my order because she said I yelled her lol. District manager Instructed her to give me a refund. I left with no food And my time wasted.
Atmosphere: 1
Food: 2
Service: 1
Jacob Rivera
I went through the drive thru at about 8:50 I waited a good long while for them to serve me cold incorrect food. I ordered a spicy chicken potato griller and I got an ungrilled tortilla with just one sauce and chicken, nothing else. This was a horrible experience and I paid a good amount for what I had ordered. The guys in the drive through window looked confused and he thought I only ordered one soda when he handed me the reciept with two sodas just moments before I would not recommend this service to anyone and I just hope I don’t get sick from the food they served me
Atmosphere: 1
Food: 1
Service: 1
Will Case
Absolute wonderful environment employees were awesome great place to eat
Atmosphere: 5
Food: 5
Service: 5
Tyrell Michael
Showed up at 9:24 P.M. and was told they were closed due to being out of beans and beef in which I replied I was wanting to order a chicken grilled burrito they then replied about being out of beef and beans again, I had to explain that neither of those ingredients were required for what I was asking. They sold me the meal and didn't season the oles, the burrito itself was a folded up tortilla with clumps of cold hard cheese and chicken (supposed to be grilled.) Do not recommend nor will I ever stop at this location again. I work graveyards so I don't need the "I want to get home at a decent time." Excuses. When the schedule is open until 10 P.M. then you should be serving quality until then and clean up after.
Atmosphere: 1
Food: 1
Service: 1
maria simianer
Waited in line more than 15 minutes at drive up. They kept coming in the intercom saying they would be right with me. There was only one car ahead of me so not busy at all . I finally left. A couple days ago I tried their Taco Pizza. Don’t bother it’s served cold and soggy. This Taco Johnsvis the most incompetent Taco John’s I’ve ever been to. I won’t be back.
Food: 2
Service: 1
James Edwards
The services were slow, and the food was just thrown in the wrapper. No care looked like something that was getting thrown to the
Atmosphere: 1
Food: 2
Service: 1
S H
No service. Waited 5 mins at counter. Worker saw me, but walked to back and never returned. I asked, Anyone here? Finally left. It was humiliating, wouldn't wish that on anyone.
Fps Saint
Tyler at taco Johns has an amazing attitude and instantly turned my bad day into a good one, we need more people like Tyler!!!
Atmosphere: 5
Food: 5
Service: 5
Travis Eastburn
It's your typical taco. John's food is good though had Asada Street tacos and they were delicious the steak was seasoned to
Atmosphere: 3
Food: 4
Service: 4
Peggy S
This place has the worst management! Serve cold old food. Not busy at all and still takes forever to get food. Keep thinking it's going to get better. So keep giving them another chance. Will not go back until they have new owners or
Did a mobile order. Went to pick up my order and when I got there I was told that they didn't have all the ingredients for the two burritos that I ordered. Then when asked for a refund a older gentleman came to the window and told me that they have the ingredients for the burritos. They had to made more for them. Food was cold. Potato oles were very old and tasted like they have been sitting there under the heat lamp all night long. I would not recommend this place to anyone. Very disappointed for sure.
Atmosphere: 2
Food: 2
Service: 2
Liam Koch
Average Taco John'
Atmosphere: 2
Food: 3
Service: 2
Brandee Moore
Minimal staff but boy were they attentive & very friendly. Very clean building.
WORST customer experience I have ever dealt with. I placed my order through the app at 4 PM. Normally, they will start making your order when you get to the restaurant tell them your name, but they made the order right away, which caused my food to be very cold by the time I picked it up at 4:30.The first time that I placed my order through The mobile app it was at least an hour before I up to the restaurant. They told me to go ahead and check in, and they will prepare my order. Today, however, it was different. I got to the restaurant gave them my name, and my order was surprisingly made and done. They usually take while before the order gets finished. I already knew that was going to be cold because the receipt said that they finished it at 4:03 PM my main concern I was already hungry.Once I got home and opened my bag, I realized that my order was missing all sides to both combos. Already annoyed I packed up the bags, got in my car and went back to the restaurant.I spoke to a nice gentleman named Luke that said that he would help me out with my order and how to do was pull To the window.I pulled up to the second window and the shift manager aggressively opened the drive-through window ,no hi, hello, or how’re you, and proceeded to tell me That the food was cold because of the time that I placed the order. I was confused because that was not the reason i came back. I came back because half of my order was MISSING.Courtney (shift manager) NEVER Acknowledged the fact that my order was missing quite a few items she kept mentioning the fact that the food was cold because I placed my order through the app app and they make it right away when they receive it she kept repeating that over and over again not sure why? That wasn’t the point. my concern was that the food was already cold when I picked it up and when I got home, I was missing items so it was about to be even more cold.Courtney refused To remake my order because she said I yelled her lol. District manager Instructed her to give me a refund. I left with no food And my time wasted.
Atmosphere: 1
Food: 2
Service: 1
I went through the drive thru at about 8:50 I waited a good long while for them to serve me cold incorrect food. I ordered a spicy chicken potato griller and I got an ungrilled tortilla with just one sauce and chicken, nothing else. This was a horrible experience and I paid a good amount for what I had ordered. The guys in the drive through window looked confused and he thought I only ordered one soda when he handed me the reciept with two sodas just moments before I would not recommend this service to anyone and I just hope I don’t get sick from the food they served me
Atmosphere: 1
Food: 1
Service: 1
Absolute wonderful environment employees were awesome great place to eat
Atmosphere: 5
Food: 5
Service: 5
Showed up at 9:24 P.M. and was told they were closed due to being out of beans and beef in which I replied I was wanting to order a chicken grilled burrito they then replied about being out of beef and beans again, I had to explain that neither of those ingredients were required for what I was asking. They sold me the meal and didn't season the oles, the burrito itself was a folded up tortilla with clumps of cold hard cheese and chicken (supposed to be grilled.) Do not recommend nor will I ever stop at this location again. I work graveyards so I don't need the "I want to get home at a decent time." Excuses. When the schedule is open until 10 P.M. then you should be serving quality until then and clean up after.
Atmosphere: 1
Food: 1
Service: 1
Waited in line more than 15 minutes at drive up. They kept coming in the intercom saying they would be right with me. There was only one car ahead of me so not busy at all . I finally left. A couple days ago I tried their Taco Pizza. Don’t bother it’s served cold and soggy. This Taco Johnsvis the most incompetent Taco John’s I’ve ever been to. I won’t be back.
Food: 2
Service: 1
The services were slow, and the food was just thrown in the wrapper. No care looked like something that was getting thrown to the
Atmosphere: 1
Food: 2
Service: 1
No service. Waited 5 mins at counter. Worker saw me, but walked to back and never returned. I asked, Anyone here? Finally left. It was humiliating, wouldn't wish that on anyone.
Tyler at taco Johns has an amazing attitude and instantly turned my bad day into a good one, we need more people like Tyler!!!
Atmosphere: 5
Food: 5
Service: 5
It's your typical taco. John's food is good though had Asada Street tacos and they were delicious the steak was seasoned to
Atmosphere: 3
Food: 4
Service: 4
This place has the worst management! Serve cold old food. Not busy at all and still takes forever to get food. Keep thinking it's going to get better. So keep giving them another chance. Will not go back until they have new owners or
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Yummy!! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Did a mobile order. Went to pick up my order and when I got there I was told that they didn't have all the ingredients for the two burritos that I ordered. Then when asked for a refund a older gentleman came to the window and told me that they have the ingredients for the burritos. They had to made more for them. Food was cold. Potato oles were very old and tasted like they have been sitting there under the heat lamp all night long. I would not recommend this place to anyone. Very disappointed for sure.
Atmosphere: 2
Food: 2
Service: 2
Average Taco John'
Atmosphere: 2
Food: 3
Service: 2
Minimal staff but boy were they attentive & very friendly. Very clean building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Olés
Always under staffed with slow service