Chipotle Mexican Grill

2 Commercial Pkwy, Branford
(203) 315-1506

Recent Reviews

Ravi Patel

I was there around 9:30pm couple weeks ago and all they have some chicken and rice.. no veggies..salsa .. crazy

Atmosphere: 1

Service: 1

Ashley Carmichael

Whoever makes the queso should be ashamed. Tastes like flour and cheese. The meat chicken and steak have the same texture as chewing gum. Terrible food

Food: 1

Timothy Maines

WARNING: Someone tried to hijack my car here, causing $300+ in damages to my car. Lock your car, better yet, don’t go here.

Atmosphere: 1

Food: 3

Service: 3

Bobby

I ordered ahead, said it would be ready by 9:20pm. I arrive at 9:25 and my order wasn’t even started yet. All the employees were ignoring all takeout orders. A guy was legit putting chips in a freaking bag instead of making the orders. As I sit there I realize there are more people waiting for their takeout orders than people who are walking in to order. This is outrageous and disgraceful. Terrible service to say the least. Not to mention the guy making orders is making a complete mess and throw everything together disgustingly. Both lines are disgusting and food is everywhere.

Atmosphere: 1

Food: 2

Service: 1

Greg C

Slooooow. Waiting in line while 2 staff members on their phones in the back in plain site. Food good but shouldn't have to wait this long. Watched mobile orders get processed faster

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Barbacoa Burrito

Kunal Patel

They mess the order up every single time, and take about 10-15 minutes longer than the estimated time. Would much rather go to another location instead. This place seems to just be getting worse and worse.

Food: 1

Service: 1

Ted Andrews

Out of steak. Out of Chicken Al Pastor. Out of carnitas. Out of barbacoa. Out of pico de gallo. Out of corn. Always out of fajitas. Then of course they skimp on both the chicken and beans, because they are almost out of those too.The problem with Chipolte is that there is no consistent quality. That, and the employees are taught not to give a hoot.The problem with this location is that they are always understaffed. That is the reason why they can’t keep the line stocked - which should be otherwise pretty simple. Whoever manages this store should be fired. And the regional supervisor should be canned too. Running the brand into the ground.

Atmosphere: 1

Food: 2

Service: 2

Jennifer Vissicchio

Whenever I order pick up, my order is completely wrong. I decided to go in and order at the counter yesterday. The place was a dirty mess. There were two teens trying to run the whole place, while the other 5 workers laughed and joked in the back area. Where is management, and why was this place so filthy? I love the food here and I wish they’d get their act together!

Atmosphere: 2

Food: 3

Service: 2

Saral Shrestha

Swear to god, they're putting in less and less protein every week ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Burrito Bowl

Jenny Cunningham

Every time I go I have to wait at least a 1/2 hr longer than the time says. It’s really frustrating

Cam Schmitt

wait times here have been insane lately. waited an hour the last fews times i've ordered from the app. just a bunch of people waiting around in here. food is good though so people don't have an issue waiting i

Atmosphere: 5

Food: 5

Service: 5

Aiden MacKay

Don’t come here if you want your food on time. Or if you want it without hair in it.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Steak Bowl

Mandeep Singh

I picked up my food here. I had a very good experience before here. This time good was slightly bland. Will try again with more specific

Food: 3

Emma Hart

Slowest chipotle ever. They have the slowest guy working the entire line and it’s at the door and nobody comes to help move the line quicker. Absolutely ridiculous. Half the time the food has been sitting for a while and is gross. Don’t recommend if you’re in a time crunch and need something quick.

Atmosphere: 3

Food: 4

Service: 2

jonathan Farricielli

If I could give a zero star I would. I have been going to this chipotle since they opened. But recently they have been awful, terrible food, terrible service. Last week I ate a steak bowl and got food poising from this place along with 3 of my friends on different days. This place needs to be completely overhauled, new management!

Atmosphere: 1

Food: 1

Service: 1

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