Dunkin'

24 Shunpike Rd, Cromwell
(860) 613-2420

Recent Reviews

Anonymous Anonymous

Workers are very nice but that place is dusty and the floor needs to be clean ASAP. No one put a rag to work since who knows when. They need to learn ppl want to drink coffee NOT milk

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Donuts

Lonnie Bossie

Good coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bacon Egg and Cheese

Jean Paul Orlando

On a consistent basis this Dunkin messes up orders and takes an average of 12-minutes to get through the drive-through, at times it can be over 30-minutes.It’a faster to drive across town to the other location. Today was the last straw, and I finally decided to leave the review. Something has to change. Literally, slowing America down.

Atmosphere: 3

Food: 3

Service: 1

Emily Morgan

Avocado toast with bacon is my usual go-to order at Dunkin and I’ve never seen the bacon just laid out in full strips. Artisanal.Also their strawberry dragon fruit refresher is so gross. It’s basically all syrup. Idk if it was someone’s first day or what.Anyway I’m still appreciative of the staff, who are the backbone of this community and keep us cranky New Englanders well-caffeinated. They’re all pretty cool.

Vicky Arroyo

This Dunkin Donits on Shunpike Rd, Cromwell, CTTHE STAFF IS EXTREMELY RUDE, incompetent and lack of respect towards customers. Can pretty much “never” get the orders right. Today I had the drive by window slammed in my face because I asked “where’s my coffee”…… UNACCEPTABLE!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Patrick Sweeney

Used the kiosk for the 1st time. Saved time as 4 people in line. Easy to use.Parking: Plenty of parking. Majority of business uses drive thru

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Raoul Gouin

The drive thru here must be the wost in all of america. How do you wait 30 mins in line then wait another 5 mins at the window??? I could have been to local diner sat down and ate in the time I waited to get horrible service and cold microwaved food.

Food: 1

Service: 1

d marsh

Fastest drive thru in America. Hands down. Food prepared perfectly. Coffee made the right way.DUNK

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Croissant, Avocado Toast, Donuts

Jen L

First visit here. Drive thru looked busy, but I was going inside, so that didn't really matter to me. 7am ish for this visit. Service was friendly and understood what I was getting. Food was good, and coffee made the way requested. No issues.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Croissant

Clay Smith

Great

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Raven Jade

I know when my coffee is and tastes correct.This location however does what they want to do. My coffee is never made right here. Once I had an order made wrong and they kept handing me the wrong order multiple times.Unfortunately there are places where employees are hardly trained correctly and for the right amount of time and it shows.

Atmosphere: 1

Food: 3

Service: 1

Joseph Tharpe

It always takes at least 15-20 minutes to get my order, which is just a bagel sandwich. Half the time it's wrong. It's on a croissant or sour dough bread and won't have the extra bacon I paid extra for.

Andrew Adams

20 minute wait every

Atmosphere: 1

Food: 3

Service: 1

Gerald W.

Great place to gather.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Adam Spath

Definitely one of the worst Dunkin 10 people working and couldn’t get a coffee done in acceptable amount of time waited almost 20mins I had to leave without my coffee that I paid for already because it was taking way to long

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