Subway

125 Westbrook Rd Unit 3 B, Essex
(860) 767-8646

Recent Reviews

Brian Noland

My order was made good and I know my sandwich is complex but the lady seemed mad asking me ok anything else when i said at the register I wanted to try the new pretzel thing she rolled hey eyes said something in Spanish to her coworker and went in back.. I felt unwelcome and uncomfortable next time go to old saybrook maybe they won't feel so offended by my order. .

Atmosphere: 1

Food: 1

Service: 1

SmithOfBlades

Used to go here for years. Recently heard that the owner hates America and Americans despite owning his American business over 20 plus years. He says us Americans are greedy for trying to use a coupon. Key word here being Americans. Not people, not customers, but Americans. Dudes natrualized as an American. Question is do you trust somebody who hates you to not mess with the food? Or use the bathroom and wash their hands?

Atmosphere: 1

Food: 1

Service: 1

Malissa M.

Bought my brother a couple subs off the app and used a coupon that the app offers. He went to pick it up and the Indian jerk Told him he will never make him a sandwich again because he's losing money off of the coupons. Now how is that our problem? How are you going to tell a 16-year-old kid that you'll never make him a sub again when Subway offers coupons for a buy 1 get 1 on the app. He made it clear that us Americans try to get whatever we can for free and we take advantage of companies like this. If he's been a store owner for over 30 years and I've been alive for 27, and I've supported their business since a small child, how are you going to be that ignorant. I'm appalled and disgusted by the ignorance and disrespect. It's us "Americans" that keep the business still open and running. Know your place. Don't tell me I should go find another subway that accepts a coupons like Haddam and old Lyme when I live right on the road. How dare you. Major disrespect and it's not tolerated by me

JFraul 27

I use the app to order prob 1 maybe 2 times a week and there isn’t much food around here.. I work up road. They can never follow directions. They for sure must not have a toaster. You try to say something to them they look at you funny and barely understand you and you can sure as hell not understand them…. Anyways this was suppose to be TOASTED!!

Atmosphere: 3

Food: 3

Service: 1

Veronica Mendez

The ladies who serve there are very rude and in a hurry ?

Atmosphere: 1

Food: 2

Thelma

Full service Subway sandwich restaurant for take out with one table for dining in. It's pretty easy in, easy out unless you arrive around their peak lunch time. Service is efficient. I like to order their cookie platter for work parties - it's always a big hit!

Debra V.

Terrible food and owners attitude is little to be desired. Very little amounts of veggies. He should take a lesson from Jersey mikes.

Lee C

They stopped taking coupons. Too bad. Now, none of the Subways in the area do.

Atmosphere: 3

Food: 4

Service: 4

Sean Cotter

Great service but one of the smallest subway on the inside. Not large group friendly.

Atmosphere: 3

Food: 4

Service: 5

Bayou Pirate

Extremely rude from start to finish avoid at all cost

MM

Horribly run subway. Nothing is fresh, hardly any options. They slap your sandwich together with no smile or hey thanks for stopping in. Definitely one of the worst subways… any other one I’ve been with in is so much better. My boyfriend and I want to take over this location one day!!!

John Fitzpatrick

Very frugal with their portions. The meat wasn't a full scoop even though he said it was and when I asked for more vegetables he throws 2 pieces and gave me attitude when I asked for more. Avoid at all costs

Sara Kokic

I ordered curbside pick up. I have 30 minutes to travel from one office to another and eat my lunch so yes curbside pick up so I can get it quick. I called as soon as I got there parked right at the door she said gimme a sec. I waited 10 minutes! There was two costumers and two workers and my sandwich was sitting there for 10 minutes. I walked in there and they put the empty cup in the bag, weren’t even gonna get me my soda. So not only did I wait 10 minutes before going in myself but I had to fill up my soda cup as well cuz my order wasn’t ready. She didn’t even apologize to me for the wait. Never again will I go back that’s the most disrespected I’ve felt from costumer service in my life.

Chip Mahoney

Rude staff with terrible service and sloppy $23 sandwiches…… 0 stars if I could

KT

Horribly run subway. Nothing is fresh, hardly any options. They slap your sandwich together with no smile or hey thanks for stopping in. Definitely one of the worst subways… any other one I’ve been with in is so much better. My boyfriend and I want to take over this location one day!!!

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