The cashier's attitude is very bad, we haven't finished counting the money, she said to quickly take away your shopping cart, really rude, hope to improve the quality of staff. Merchandise is good, cashiers are terrible
Eloise P.
I am suffering with covid and placed a large order from BJs in Fairfield, CT.The delivery was scheduled for yesterday. Nine of the items I ordered werenot delivered though I was charged for them. While they have sent me many emails, first telling me they have received my order, then that it was being processed, on its way to delivery, delivered, how did I like them? etc., etc.etc.When I sent them several emails advising them that 9 items were missing and would they please deliver them...not one response. I called and no response. I am furious with them as I am ill and really don't feel like spending so much time on this. Now I must dispute the charge on my credit card. Never again!!
Julianna P.
oblem and have my mom get her $5 back for one item, but we ended up waiting 15 minutes because after the person in front of us left they took the person on the side first which who came after us and we were clearly there first. The person in front of us just wanted a lottery ticket but took forever!! Me and my mom were sitting there and we were clearly very upset because it was a small issue that could have been fixed in a split but it took forever and none of the employees seemed to care. After waiting about 15 minutes we finally fixed the issue, which btw only took 2 minutes. Also the security was scanning all of our things again when we were leaving and me and my mom were confused because the people in front of us didn't have to do that. FINALLY, some of their prices were good, but so many things were expensive so we didn't end up getting because Costco is so much better with their prices and you get get way better deals. I definitely recommend going to Costco instead because Costco has so much better deals than BJ's and their customer service is 100x better than BJ's. Here's a tip... go to Costco instead. Trust me your better off. And the place is very sketch.
Bianca C.
I placed an order YESTERDAY for pickup TODAY. My window to retrieve my items was btwn 10am-11am. I arrived at 11am to allow the full time to pick the items. It is now 11:54am and I am currently STILL in the parking lot with a toddler waiting for them to pick the items that I ordered YESTERDAY! Not to mention that due to the Delta variant, CT has placed mask mandates again and there are many people walking in and out without mask on. Get it together, guys! SMH
Jefferson Gonzalez
(Translated by Google) Excellent(Original)Excelente
George M.
Good location. This is my closest bjs so I come here pretty often. Set up like a typical bjs location. The staff is friendly. Usually when I need something I can ask and they will point me in the right direction. It's only been once or twice I've come here and I couldn't find something and no one was available or willing to help me. The shelves are usually stocked up and they have a great selection of bulk items. The only issue I have is the check out lines can be really long sometimes and not managed well during those times. Even with self check-out open. So you wait for what feels like forever for a couple items. But that's it. If your in the area stop in and sign up for a bjs membership. It really is a good value. Especially if you need bulk items for you and yours family or a party.
Sheree Daye
good prices love shopping there
Mina A.
If you wonder why people choose Costco over bjs, just come here, the manager leave early without responding to the concern of his customers, very rude guy, poorly trained stuff they should close the place all together
Letty Berrios
The Best Products
Diane V.
I was at BJs today and these people were in there with a pitbull! This dog was not a service animal at all. The dog got very close to a woman's leg at the deli and the woman was startled and moved away. Then the pitbull and it's owners got into line and approached the person directing people which line to get in. It seemed like she was trying to tell the worker see he's okay letting him sniff himZ. The worker did not look happy. It's disgusting the dog was putting it's mouth on the packages by the deli and scratching! Service dogs do not do those things. I got so nervous I grabbed a couple things paid and left. I needed to buy so much more but I was so upset. One day you're going to let a dog in that's going to bite someone because you're not checking for service dog papers! I love dogs but it's not right and makes it harder for ACTUAL service dogs!!!
The place is a mad house right now pay line takes about two hours to cash out
Rossana Ruiz
Bueno es mi lugar favorito para mis compras del hogar Buen precio Buena calidad
E C.
We went today to hopping they might change their horrible attitude but no same nothing is changed the worst horrible employees as possible.
Sergio P.
I would give this a higher rating BUT If your going to replace humans with "self checkout" but then every other item scanned requires an associate or manager to swipe their permission card before you can continue - seems to defeat the purpose. Right now there are 7 self checkout lanes open and 5 human ones. The flashing lights signifying that self checkout needs assistance makes the place look like a bad 70's nightclub. Bring back more humans to help the self checkouts. Oh or perhaps simply get rid of self checkout that can't work as well as humans. Sorry another twenty minutes in line looses another star.
Jayme R.
Worst experience trying to get a cake here not only did one of the bakers yell and dismiss my mother, but even Eric one of the managers was completely rude, unhelpful and also raised his voice. Never again will I EVER buy a cake from here. Absolutely unbelievable.
The cashier's attitude is very bad, we haven't finished counting the money, she said to quickly take away your shopping cart, really rude, hope to improve the quality of staff. Merchandise is good, cashiers are terrible
I am suffering with covid and placed a large order from BJs in Fairfield, CT.The delivery was scheduled for yesterday. Nine of the items I ordered werenot delivered though I was charged for them. While they have sent me many emails, first telling me they have received my order, then that it was being processed, on its way to delivery, delivered, how did I like them? etc., etc.etc.When I sent them several emails advising them that 9 items were missing and would they please deliver them...not one response. I called and no response. I am furious with them as I am ill and really don't feel like spending so much time on this. Now I must dispute the charge on my credit card. Never again!!
oblem and have my mom get her $5 back for one item, but we ended up waiting 15 minutes because after the person in front of us left they took the person on the side first which who came after us and we were clearly there first. The person in front of us just wanted a lottery ticket but took forever!! Me and my mom were sitting there and we were clearly very upset because it was a small issue that could have been fixed in a split but it took forever and none of the employees seemed to care. After waiting about 15 minutes we finally fixed the issue, which btw only took 2 minutes. Also the security was scanning all of our things again when we were leaving and me and my mom were confused because the people in front of us didn't have to do that. FINALLY, some of their prices were good, but so many things were expensive so we didn't end up getting because Costco is so much better with their prices and you get get way better deals. I definitely recommend going to Costco instead because Costco has so much better deals than BJ's and their customer service is 100x better than BJ's. Here's a tip... go to Costco instead. Trust me your better off. And the place is very sketch.
I placed an order YESTERDAY for pickup TODAY. My window to retrieve my items was btwn 10am-11am. I arrived at 11am to allow the full time to pick the items. It is now 11:54am and I am currently STILL in the parking lot with a toddler waiting for them to pick the items that I ordered YESTERDAY! Not to mention that due to the Delta variant, CT has placed mask mandates again and there are many people walking in and out without mask on. Get it together, guys! SMH
(Translated by Google) Excellent(Original)Excelente
Good location. This is my closest bjs so I come here pretty often. Set up like a typical bjs location. The staff is friendly. Usually when I need something I can ask and they will point me in the right direction. It's only been once or twice I've come here and I couldn't find something and no one was available or willing to help me. The shelves are usually stocked up and they have a great selection of bulk items. The only issue I have is the check out lines can be really long sometimes and not managed well during those times. Even with self check-out open. So you wait for what feels like forever for a couple items. But that's it. If your in the area stop in and sign up for a bjs membership. It really is a good value. Especially if you need bulk items for you and yours family or a party.
good prices love shopping there
If you wonder why people choose Costco over bjs, just come here, the manager leave early without responding to the concern of his customers, very rude guy, poorly trained stuff they should close the place all together
The Best Products
I was at BJs today and these people were in there with a pitbull! This dog was not a service animal at all. The dog got very close to a woman's leg at the deli and the woman was startled and moved away. Then the pitbull and it's owners got into line and approached the person directing people which line to get in. It seemed like she was trying to tell the worker see he's okay letting him sniff himZ. The worker did not look happy. It's disgusting the dog was putting it's mouth on the packages by the deli and scratching! Service dogs do not do those things. I got so nervous I grabbed a couple things paid and left. I needed to buy so much more but I was so upset. One day you're going to let a dog in that's going to bite someone because you're not checking for service dog papers! I love dogs but it's not right and makes it harder for ACTUAL service dogs!!!
Restaurantji Recommends
The place is a mad house right now pay line takes about two hours to cash out
Bueno es mi lugar favorito para mis compras del hogar Buen precio Buena calidad
We went today to hopping they might change their horrible attitude but no same nothing is changed the worst horrible employees as possible.
I would give this a higher rating BUT If your going to replace humans with "self checkout" but then every other item scanned requires an associate or manager to swipe their permission card before you can continue - seems to defeat the purpose. Right now there are 7 self checkout lanes open and 5 human ones. The flashing lights signifying that self checkout needs assistance makes the place look like a bad 70's nightclub. Bring back more humans to help the self checkouts. Oh or perhaps simply get rid of self checkout that can't work as well as humans. Sorry another twenty minutes in line looses another star.
Worst experience trying to get a cake here not only did one of the bakers yell and dismiss my mother, but even Eric one of the managers was completely rude, unhelpful and also raised his voice. Never again will I EVER buy a cake from here. Absolutely unbelievable.