Starbucks
The Shops at Somerset Square, 140 Glastonbury Blvd, Glastonbury
(860) 652-8945
Recent Reviews
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I am a very regulars customer of Starbucks. I’m my Caramel Macchiato I ask for extra foam. As you see in the pictures there is clearly no foam. I understand the time between my mobile order and me picking it up diminishes the foam. This particular day I made the order and promptly picked it up. Even before it stated on the app my order was ready. As you can see from the photo there is no foam also there is no room to put foam. I appreciate it being filled because some places give me a 3/4 cup full because of my foam. I like the foam it’s almost the best part of the drink. Almost😊. This is not the 1st time I have had an issue with the Somerset Gbury store. The last time I went there it was busy and I waited and waited and waited for my coffee. The barista had NO sense of urgency at all. It was like she could have care less almost like she was trying to take her time. Honestly. I worked in the service industry and I understand her position. I chalked it up to her having a bad day. One other time I was there waiting for my coffee for about 10 minutes and finally I said something ( because no one asked if I needed help) and they said they didn’t have my mobile order. I showed her my order on the app and then she was looking it up in her end to see if I had an order. All the while not making my coffee. She finally figured her machine had a problem and 15 plus minutes later she made the coffee. All of the above situations i just thought ok things happen. But today I just have to say something. I just don’t understand no foam. What’s the point of taking the time to fill out what I want if you’re not going to do it? I frequent the Marlborough, Colchester, and Silver lane Manchester store. Maybe Gbury Somerset store is different, or there was a new person? I don’t know I Just wanted to point it out. Thank you for your time
Atmosphere: 4
Food: 3
Service: 2
Good service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Stood in an empty line for several minutes while 2 employees at the register talked to each other and none of the 4 employees acknowledged my presence. Eventually went directly to the one making drinks and she asked if I had the bring your own cup order which was ready sitting on the counter
Service: 1
Josh was cheerful and welcoming, and Jay, Melanie (forgive me if that name/spelling is incorrect), and Yasmin worked well together to make everything look and taste delicious. Thank you!
There’s also (at time of posting) a donation basket and board of different causes to donate to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raccoon Cake Pop
Says they’re open at 5:30 I get there at 5:38 and the door was locked but 2 people were in there so when I knocked the guy barely looked at me and shook his head. Wasted my time before work
The two times a year I make it to this site they are always fantastic.
Atmosphere: 5
Food: 5
Service: 5
The staff here is always so pleasant ☺️ always get my coffee just right
Atmosphere: 3
Food: 4
Service: 3
Always a pleasure to come here.
Atmosphere: 4
Food: 4
Service: 5
the baristas made me feel really special today. i was already having a great day and they managed to elevate it with very personable and genuine customer service.
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks in the city, manager is a super friendly, helpful, humble and down to earth guy. They maintain name and perfection at the best levels of Starbucks
Vegetarian options: Good vegetarian options with both veg and non-veg sorted and kept in different show cases.
Dietary restrictions: One can have, lacto, keto or other dietary options very easily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pike Place Roast, Iced Caramel Macchiato, Evolution Fresh Organic Super Fruit Greens, Birthday Cake Pop
Restaurantji Recommends
The staff here is always so pleasant ☺️ always get my coffee just right
Atmosphere: 3
Food: 4
Service: 3
The staff here is always so pleasant ☺️ always get my coffee just
Atmosphere: 3
Food: 4
Service: 3
Seems to regularly close early with no rhyme or reason or explanation. Good thing there’s another coffee spot next door!
Dietary restrictions: It has the calories count for you
Dietary restrictions: Plenty of non dairy options. My favorite is the oatmilk!
Atmosphere: 5
Service: 5
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