Worst subway in groton. Go to literally any other one! Placed order online at 11:30, told me it was ready at 12. I show up at 12:10 and the woman told me she hadnt made it yet. I said ok, ill wait. She kept asking me what i ordered, I told her it is all on the online receipt. Then everytime a new person walked in she told them she “couldnt help them because this lady ordered so much food”. I ordered 2 footlongs…….. that was it. I didnt leave until 12:45.
Atmosphere: 1
Food: 2
Service: 1
José Alv.
Really bad place they have in the website close at 8 and if you go at 7pmIs ready closeNew Date 10/20/13 I go but the foot long and soda and the miss charge me 19.75 they take my money what happen ? With the guys in the store ? They do wherever they wan or what the place is really really bad omg honestly they place is really bad
Atmosphere: 1
Food: 1
Service: 1
THE KILLER 503
Really bad place they have in the website close at 8 and if you go at 7pmIs ready
Atmosphere: 1
Food: 1
Service: 1
Crystal Shaw
The Indian lady that worked on August 4, at about 1pm, was either racist towards black or having a bad day, bad customer service, she scorned to give me the money, didn’t feel welcome, also I was told they don’t have restroom.
Service: 1
Asysoy1
No restroom available! They don't let you use it
Marcos Soto
Was served by Yadriel great guy, got the orders right and was very patient with my order.Parking: Plenty of parking.Wheelchair accessibility: Is an option if I wanted to dine in with my mother.
Megan Me
The owner just got rid of the spinach and the tomato wraps. No explanation no nothing. If you're going to get rid of the products the people like that then you're not caring about the people who are your employees. You are just trying to save a buck for yourself and now the only wraps they have there now Is our white flower wraps? AND they charge 13 dollors for a roast beef one with the unhealthy white flour wraps Lousy
Kayla B.
Was yelled at by the woman when picking up my order because she didn't know what drink I wanted. There was a long black hair in my sub. The owner only apologized for her yelling and did not give me a refund. Disgusting.
Macayla Rodriguez
Kiara was great. She was by her self on a busy Saturday afternoon doing her absolute best to accommodate the long line, online orders, making bread, and making sandwiches. They definitely could use another employee there. I wanted to just put on a pair of gloves and help the poor girl get through the rush.
Catherine Obregon
How is it that you are maybe 2 miles from the other BETTER location by stop and shop yet your prices are SO much higherYour sandwich artist can't run a registerCharged me for 2 CHIPS when I asked for 2 cookiesArgued with me that she was right my reciept tells the truthI see why your slow when the Friday dinner rush should be onThe owner her must not like to keep her customersYou won't see me again
Fresh food and fast, friendly service. One of my go to places in the area!
1387BeachBum&DogMum
I was heading home from work (commute is 45 minutes one way) and I placed an order online. not even 10 seconds after I paid, I realized I selected the wrong store to pick it up at (10 minutes in the opposite direction of my home). So I immediately called the store to cancel my order. I had the rudest lady answer. I told her my name and informed her that I placed an order less than a minute ago and selected the wrong store and wanted to cancel my order. She then yelled into the phone asking for my name. I told her my name again. She then yelled into the phone again and said “I already made it”. I tried to tell her that I just placed the order and wasn’t close to that store and wanted her to stop making my order. She then then proceeded to hang up the phone. I arrived to the store to find an older woman With short grayish hair standing near the assembly line with her back turned towards the door entrance and no one else was visible. I wasn’t acknowledged or greeted and another gentleman who was waiting seemed frustrated for waiting. I grabbed my food but by the time I got home it was soggy and nasty. I've been to this store before and got sick, which is why I mainly wanted to cancel my order. The food didn’t even taste right that day and today. Won’t be heading back to this subway ever again.
Casey Castleberry
This place is really good but a little compact ??
T1387A
I was heading home from work (commute is 45 minutes one way) and I placed an order online. not even 10 seconds after I paid, I realized I selected the wrong store to pick it up at (10 minutes in the opposite direction of my home). So I immediately called the store to cancel my order. I had the rudest lady answer. I told her my name and informed her that I placed an order less than a minute ago and selected the wrong store and wanted to cancel my order. She then yelled into the phone asking for my name. I told her my name again. She then yelled into the phone again and said “I already made it”. I tried to tell her that I just placed the order and wasn’t close to that store and wanted her to stop making my order. She then then proceeded to hang up the phone. I arrived to the store to find an older woman With short grayish hair standing near the assembly line with her back turned towards the door entrance and no one else was visible. I wasn’t acknowledged or greeted and another gentleman who was waiting seemed frustrated for waiting. I grabbed my food but by the time I got home it was soggy and nasty. I've been to this store before and got sick, which is why I mainly wanted to cancel my order. The food didn’t even taste right that day and today. Won’t be heading back to this subway ever again.
Worst subway in groton. Go to literally any other one! Placed order online at 11:30, told me it was ready at 12. I show up at 12:10 and the woman told me she hadnt made it yet. I said ok, ill wait. She kept asking me what i ordered, I told her it is all on the online receipt. Then everytime a new person walked in she told them she “couldnt help them because this lady ordered so much food”. I ordered 2 footlongs…….. that was it. I didnt leave until 12:45.
Atmosphere: 1
Food: 2
Service: 1
Really bad place they have in the website close at 8 and if you go at 7pmIs ready closeNew Date 10/20/13 I go but the foot long and soda and the miss charge me 19.75 they take my money what happen ? With the guys in the store ? They do wherever they wan or what the place is really really bad omg honestly they place is really bad
Atmosphere: 1
Food: 1
Service: 1
Really bad place they have in the website close at 8 and if you go at 7pmIs ready
Atmosphere: 1
Food: 1
Service: 1
The Indian lady that worked on August 4, at about 1pm, was either racist towards black or having a bad day, bad customer service, she scorned to give me the money, didn’t feel welcome, also I was told they don’t have restroom.
Service: 1
No restroom available! They don't let you use it
Was served by Yadriel great guy, got the orders right and was very patient with my order.Parking: Plenty of parking.Wheelchair accessibility: Is an option if I wanted to dine in with my mother.
The owner just got rid of the spinach and the tomato wraps. No explanation no nothing. If you're going to get rid of the products the people like that then you're not caring about the people who are your employees. You are just trying to save a buck for yourself and now the only wraps they have there now Is our white flower wraps? AND they charge 13 dollors for a roast beef one with the unhealthy white flour wraps Lousy
Was yelled at by the woman when picking up my order because she didn't know what drink I wanted. There was a long black hair in my sub. The owner only apologized for her yelling and did not give me a refund. Disgusting.
Kiara was great. She was by her self on a busy Saturday afternoon doing her absolute best to accommodate the long line, online orders, making bread, and making sandwiches. They definitely could use another employee there. I wanted to just put on a pair of gloves and help the poor girl get through the rush.
How is it that you are maybe 2 miles from the other BETTER location by stop and shop yet your prices are SO much higherYour sandwich artist can't run a registerCharged me for 2 CHIPS when I asked for 2 cookiesArgued with me that she was right my reciept tells the truthI see why your slow when the Friday dinner rush should be onThe owner her must not like to keep her customersYou won't see me again
Restaurantji Recommends
Fresh food and fast, friendly service. One of my go to places in the area!
I was heading home from work (commute is 45 minutes one way) and I placed an order online. not even 10 seconds after I paid, I realized I selected the wrong store to pick it up at (10 minutes in the opposite direction of my home). So I immediately called the store to cancel my order. I had the rudest lady answer. I told her my name and informed her that I placed an order less than a minute ago and selected the wrong store and wanted to cancel my order. She then yelled into the phone asking for my name. I told her my name again. She then yelled into the phone again and said “I already made it”. I tried to tell her that I just placed the order and wasn’t close to that store and wanted her to stop making my order. She then then proceeded to hang up the phone. I arrived to the store to find an older woman With short grayish hair standing near the assembly line with her back turned towards the door entrance and no one else was visible. I wasn’t acknowledged or greeted and another gentleman who was waiting seemed frustrated for waiting. I grabbed my food but by the time I got home it was soggy and nasty. I've been to this store before and got sick, which is why I mainly wanted to cancel my order. The food didn’t even taste right that day and today. Won’t be heading back to this subway ever again.
This place is really good but a little compact ??
I was heading home from work (commute is 45 minutes one way) and I placed an order online. not even 10 seconds after I paid, I realized I selected the wrong store to pick it up at (10 minutes in the opposite direction of my home). So I immediately called the store to cancel my order. I had the rudest lady answer. I told her my name and informed her that I placed an order less than a minute ago and selected the wrong store and wanted to cancel my order. She then yelled into the phone asking for my name. I told her my name again. She then yelled into the phone again and said “I already made it”. I tried to tell her that I just placed the order and wasn’t close to that store and wanted her to stop making my order. She then then proceeded to hang up the phone. I arrived to the store to find an older woman With short grayish hair standing near the assembly line with her back turned towards the door entrance and no one else was visible. I wasn’t acknowledged or greeted and another gentleman who was waiting seemed frustrated for waiting. I grabbed my food but by the time I got home it was soggy and nasty. I've been to this store before and got sick, which is why I mainly wanted to cancel my order. The food didn’t even taste right that day and today. Won’t be heading back to this subway ever again.
Fast friendly service always fresh food