First, the sign tells you to get off I-95 and turn right. That's it. It doesn't tell you that you have to turn right again. So you waste time driving a mile in the wrong direction. Then the bathroom is out of order so you have to use the ladies room, which has a VERY slippery floor. Then the soap dispenser doesn't work and there's only a blow hand dryer. Nobody likes these. When will businesses figure this out? Then you sit down in the cozy room with the fire place to drink your iced latte, but it's freezing in there. Booooooo.
Atmosphere: 1
Food: 5
Service: 5
Shadi Abughazaleh
Great Dunkin. Fast service, clean. Great seating area with large table, TV and fireplace.Parking: Lot is a bit tight, but usually has a couple of available slots
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Egg and Cheese, English Muffin
Mike B
I would give zero stars if I could. This location consistently/almost always gets orders wrong (e.g., order an egg/cheese and given a sausage egg and cheese). Today I ordered (paid using the app) and was told I didn’t pay when in fact my card had been charged. Avoid this location at all
Food: 1
Eva Shragis
Clean. Quick.
Atmosphere: 5
Food: 5
Service: 5
Alice Morman
Food is always decent, sometimes it does take a bit for someone to see you are the register, but the counter is quite high so it must be hard to see
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Coolatta, Bagels
katie finnegan
This place RUINED my morning. I ordered an iced chai. First off it was $7, same price as Starbucks and it did not taste good. Legit tasted like soap.
Atmosphere: 1
Food: 1
Service: 1
Ben Sul
This Dunkin has gotten very expensive over the past few years. Ownership is greedy. The Dunkin refreshers are $1 more than locations in other nearby towns. They also charge extra for an additional swirl of a flavor, which the ones in other nearby towns do not. I don't think you really get what you pay for when you order the additional swirl anyway.
Richard Sanchez
Great place to catch a break during winter! Friendly staff plenty of seating and fastest Dunkin's around.
Atmosphere: 5
Food: 5
Service: 5
Daedri Williamson
I run on dunkin always and forever my favorite cheddar bagel twist also
Atmosphere: 5
Food: 5
Service: 5
Urda Rebel
Why do you guys purposely put the donuts upside down to ruin the whole entire thing …you have one job put a donut in a bag can we please atleast get that right smh
The night time manager, Mari, is an egotistical maniac with a severe attitude problem! Mari should never be in a position of management, she has zero people or management skills. I've witnessed her verbally abuse her employees to the point of making them cry. The employees on the other hand are exceptional and should be running the place themselves.
zeev gabay
Good coffee nice service
Ryan Perez
Amazing service for such a busy place. Give your employees a raise!!
Brittany Lee
Very unfriendly and rude service at this location being run by a surly group of teenagers. Yesterday Monday afternoon. The kids working there exude a great deal of sullen, negative energy. There were at least 4-5 staff behind the counter but no one at the register. When I called hello a young man took his time coming over without a smile or a greeting, barely looking at or acknowledging me. It seemed as if I was inconveniencing him. As I was ordering he rudely walked away to do something and returned without explaining or apologizing for walking away while I was talking to him. While I waited for my iced latte, the girl behind the counter was kicking a drawer closed with her foot and dropping the f-bomb and complaining very loudly that the day would never end. After waiting for more than 5 minutes in an empty shop with no other orders being filled, I called to the young man to find out when my latte would be ready. He completely ignored me calling him. Finally he trudged over without a word or polite inquiry, I asked him where my latte was, and he eventually found it misplaced at the drive-thru window. It’s a shame that these miscreants are so poorly representing what could be a great Dunkin’ location. Drive on to the one with friendlier more courteous service at 1200 Boston Post Rd in Guilford CT.
First, the sign tells you to get off I-95 and turn right. That's it. It doesn't tell you that you have to turn right again. So you waste time driving a mile in the wrong direction. Then the bathroom is out of order so you have to use the ladies room, which has a VERY slippery floor. Then the soap dispenser doesn't work and there's only a blow hand dryer. Nobody likes these. When will businesses figure this out? Then you sit down in the cozy room with the fire place to drink your iced latte, but it's freezing in there. Booooooo.
Atmosphere: 1
Food: 5
Service: 5
Great Dunkin. Fast service, clean. Great seating area with large table, TV and fireplace.Parking: Lot is a bit tight, but usually has a couple of available slots
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Egg and Cheese, English Muffin
I would give zero stars if I could. This location consistently/almost always gets orders wrong (e.g., order an egg/cheese and given a sausage egg and cheese). Today I ordered (paid using the app) and was told I didn’t pay when in fact my card had been charged. Avoid this location at all
Food: 1
Clean. Quick.
Atmosphere: 5
Food: 5
Service: 5
Food is always decent, sometimes it does take a bit for someone to see you are the register, but the counter is quite high so it must be hard to see
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Coolatta, Bagels
This place RUINED my morning. I ordered an iced chai. First off it was $7, same price as Starbucks and it did not taste good. Legit tasted like soap.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin has gotten very expensive over the past few years. Ownership is greedy. The Dunkin refreshers are $1 more than locations in other nearby towns. They also charge extra for an additional swirl of a flavor, which the ones in other nearby towns do not. I don't think you really get what you pay for when you order the additional swirl anyway.
Great place to catch a break during winter! Friendly staff plenty of seating and fastest Dunkin's around.
Atmosphere: 5
Food: 5
Service: 5
I run on dunkin always and forever my favorite cheddar bagel twist also
Atmosphere: 5
Food: 5
Service: 5
Why do you guys purposely put the donuts upside down to ruin the whole entire thing …you have one job put a donut in a bag can we please atleast get that right smh
Restaurantji Recommends
Friendly staff and professional service ‼️
The night time manager, Mari, is an egotistical maniac with a severe attitude problem! Mari should never be in a position of management, she has zero people or management skills. I've witnessed her verbally abuse her employees to the point of making them cry. The employees on the other hand are exceptional and should be running the place themselves.
Good coffee nice service
Amazing service for such a busy place. Give your employees a raise!!
Very unfriendly and rude service at this location being run by a surly group of teenagers. Yesterday Monday afternoon. The kids working there exude a great deal of sullen, negative energy. There were at least 4-5 staff behind the counter but no one at the register. When I called hello a young man took his time coming over without a smile or a greeting, barely looking at or acknowledging me. It seemed as if I was inconveniencing him. As I was ordering he rudely walked away to do something and returned without explaining or apologizing for walking away while I was talking to him. While I waited for my iced latte, the girl behind the counter was kicking a drawer closed with her foot and dropping the f-bomb and complaining very loudly that the day would never end. After waiting for more than 5 minutes in an empty shop with no other orders being filled, I called to the young man to find out when my latte would be ready. He completely ignored me calling him. Finally he trudged over without a word or polite inquiry, I asked him where my latte was, and he eventually found it misplaced at the drive-thru window. It’s a shame that these miscreants are so poorly representing what could be a great Dunkin’ location. Drive on to the one with friendlier more courteous service at 1200 Boston Post Rd in Guilford CT.