Dunkin'

106 Sisson Ave, Hartford
(860) 570-1363

Recent Reviews

Victor Sanchez

One of the short light skinned female employee seems like she’s always high and doesn’t want to take your order. Or she will suddenly get amnesia (probably due to drug use while on the clock) I did not mention her name because your employees conveniently do not wear name tags. Like 4 or 5 employees there this morning no other customers except for the drive through and you mean to tell me you can’t take a simple coffee order? 5 people do not need to work in on the drive though of a gas station lol. I was going to this Dunkin every morning.. not anymore! I never have ANY issues when I go to Starbucks!

Atmosphere: 1

Food: 1

Service: 1

Iya Edma Ochun Daughter'

The manager had her bare feet on the counter it was one of the most disgusting things I had ever seen I went in to get donuts but after seeing that I would never go

Atmosphere: 1

Food: 1

Service: 1

Joe Gorse

No bathroom. Pregnant women need to pee. A lot.

Damaris Sanchez

Over charged, burnt coffee, over buttered bagels. Burnt coffee and the time. Old

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

PJ J.

No donuts and no one there to ring anyone up. Over 2/3 of all donuts not in stock. Not sure what else to say other than do not come here have some respect for yourself and go to a different location or a business who cares about what's going on.

Brian Del Valle

I never have a complaint when I go.

Atmosphere: 5

Food: 5

Service: 5

Ricardo Ruiz

I would give the evening crew more stars if I could. The morning crew never makes my food good. My sandwich is always barely toasted and coffee is never consistent. The morning crew cab be super rude at times as well.

Atmosphere: 2

Food: 2

Service: 2

Noney Phakornkham

Worst servive 15 mins for 1

Atmosphere: 1

Food: 1

Service: 1

Miguel Vazquez Jr

This location is ok at best, there are times that I go there and we get good service but my most recent visit, they usually close at 7, but I got there a 6:45 just to order a hot coffee and the employee was pretty cocky in saying that they were cleaning up and closing and all I was trying to to get was just a hot coffee, and there's been other times I've gone and asked for the midnight blend coffee, they would tell me that they didn't have any and didn't even offer to make a fresh pot, it's literally a hit or miss when I go there, and you do get decent service, but they don't really go above and beyond for their customers.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Hash Browns

Katherine Diego

Two new Puerto Rican women that work there ones a step mom to the other ... the older woman had the most disgusting attitude ever and didn't even get my order right after the 3x I had her repeat it... and had an attitude about it... if you're going to act like a clown at least get my order right... at the window after repeating it for the 4th time still didn't get it right ... then the other girl had the audacity to say "that's my step mom" girl I don't care if that was your real mother ... get it together

Shea

Rude! I tried to get an empty cup and I had to pay 27cents. No problem. I turned to get the money from my car and the server went OFF on her coworker thinking she gave me this 27 CENT cup for free. It was completely uncalled for and I felt so sorry for the cashier. Never will I go to this location again.

Nat Shanice

Tried to use my reward for a free sandwich and it didn't work... the lady was like "don't know what to tell you" so I said I don't want it then. She's like you need to pay for your sandwich. I said, I'm not paying for something that should've been free... she proceeds to tell me I'm going to pay half .. I respond no I'm not, I don't want the sandwich if I can't use my reward. She continues to go back and fourth with me about this sandwich until I just say you know what, now I don't want anything at all.... got left with a coffee a sandwich and hash browns. Next time give me what I'm paying for because I went to another Dunkin' Donuts Donuts called corporate about this whole situation and they paid my WHOLE MEAL FOR FREE AT A WHOLE DIFFERENT LOCATION! & I still have my free sandwich reward.. so this facility lost out twice with their bad customer service ... it's been terrible.

Alexis McDade

Staff got my order wrong then got irritated because they were called out about

Service: 1

gaby jara

Everyone working here is so kind! I love coming here because they brighten up my day! And it’s right next to the highway.

Priscilla Santiago

Favorite Dunkin! Always make the best coffee and super quick!

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