I went to the Subway located in Flatbush Ave. Hartford CT. on 11/19/2023 at around 1pm. The service was terrible. If I could give ZERO stars I will. Lady taking orders was incompetent and extremely unprofessional and ghetto. I ordered 3 sandwiches. She had an attitude the entire time. On the final sandwich I ordered pickles. She put Jalapeños. I informed the worker politely that I only wanted Pickles not Jalapeños. She didn't remove the Jalapeños and just put pickles on top. I reiterated that I do not like Jalapeños and if she can remove them. She became combative stating that I ordered Jalapeños. She barely completed the order while looking at me attempting to intimidate me. I ended up leaving my order at the counter and left. Extremely unprofessional. There was another worker that was in the back during this entire fiasco. I'm disgusted with the service. I will never go back to that location. SUBWAY- please do better when hiring staff. You will lose serious business having employees like her running this shop.
Atmosphere: 1
Service: 1
Ana B.
I was in the area, I forgot to bring my lunch with me, and I was very short on time. I went to Subway at Walmart hoping I could get some lunch fast. Luckily no one was in line in front of me. I got a six inch whole wheat toasted, with turkey, American cheese, mayo, lettuce, tomatoes and peppers.The lady toasted the bread with the, cheese and Turkey first, then she added the rest of the ingredients. I don't ever go to Subway, so I wasn't familiar with their meals. I guess a meal is a better value, than just a sandwich. This was just under $8.00.I drove around 10 minutes to my destination, then I ate my turkey sandwich for lunch. It was ok, the bread however tasted like paper, it was so dry. It wasn't dry because it was toasted, it was a different type of dry. I also think $8.00 was a bit pricy for the quality I received.I didn't expect this to be the best sandwich of life, it was ok. I will probably not be returning to this Subway.
Jake Criscione
Well where do I start. First off was in a rush 2 get 2 the hospital and they took 4 ever 2 even ask me what I wanted and on top of it they did not ask me if I wanted the stuff that goes with it. They just put it on with out asking. Don't get me wrong I like subway but this is by far the worst one I have ever been 2.
Harold Wilde
I Love This Subway Location, By Far One of the Best. There were few people ahead of me but the kid on the line moved them in and out I didn't really wait at all, and the girl on the register was up selling and ring them out just as fast.I was ordering for my brother with special needs and He just Loves the Ham and Cheese Grinder with a little this and a little bit of that. Me I'm Steak and Cheese Tomato Wrap guy I like to load it up with Double Meat extra cheese 2 kinds. So I kind of knew what I wanted but the kid and I had a few laughs working through it.Thats what I Like About This Place Everyone is Friendly and Food is Fresh not like alot of places in Hartford. The place is always clean and smells nice too. Plus there is plenty of seating to Sit and Enjoy Your Delicious Grinder Salad or Wrap.Everything is Made To Order Just the Way You Want it. Plus They Do Catering Great for Offices Lunch or Birthday Party.
Bee B
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn’t understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
Harry Wilde
I Love This Subway Location, By Far One of the Best. There were few people ahead of me but the kid on the line moved them in and out I didn't really wait at all, and the girl on the register was up selling and ring them out just as fast.
Ski Blaine
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn't understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
Bee Blaine
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn’t understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
Sho R.
This may be the most popular Subway in downtown. Today I decided to try their special - ultimate meatball marinara. It was excellent. Foot long, garlic butter, lots of mozzarella and parmesan cheese and the meatballs. All these are toasted. If you are not in a diet you need to try this. It was rich and good.
Blonde S.
Today's service was horrible. Unorganized, poor customer service and unapologetic. I came in to purchase my regular items which were not available. I was told to come back later after lunch time and they still were not available.
I'm not sure why this location has such bad reviews. I visit regularly and I'm always greeted with a warm welcome by the staff, service is always prompt, even during lunch rush hour, and my order is always correct. The ingredients are fresh and the restaurant is always very clean. When I'm not in the mood for any of the bland, overpriced options in downtown Hartford, Subway is definitely a faithful option. I know I'll be satisfied and full.
Melissa Colbert
5 dollar foot longs all day
Megan Lock
Fast service. Never really busy.
Lenore Hartwich
DO NOT TRUST THIS SUBWAY STORE!!!
Jamie Cirone
Of course most subways are the same as far as menu and generally prices,i found that the staff here were very friendly and moved pretty quickly as far as taking and completing my order,another positive about this location is that you can go in a d order twenty four hours a day,i recommend the chicken bacon ranch on multi grain bread with lettuce,tomatoes,onion,black olives and a small amount of jalapenos of course the ranch dressing with a touch of creamy siracha💋
I went to the Subway located in Flatbush Ave. Hartford CT. on 11/19/2023 at around 1pm. The service was terrible. If I could give ZERO stars I will. Lady taking orders was incompetent and extremely unprofessional and ghetto. I ordered 3 sandwiches. She had an attitude the entire time. On the final sandwich I ordered pickles. She put Jalapeños. I informed the worker politely that I only wanted Pickles not Jalapeños. She didn't remove the Jalapeños and just put pickles on top. I reiterated that I do not like Jalapeños and if she can remove them. She became combative stating that I ordered Jalapeños. She barely completed the order while looking at me attempting to intimidate me. I ended up leaving my order at the counter and left. Extremely unprofessional. There was another worker that was in the back during this entire fiasco. I'm disgusted with the service. I will never go back to that location. SUBWAY- please do better when hiring staff. You will lose serious business having employees like her running this shop.
Atmosphere: 1
Service: 1
I was in the area, I forgot to bring my lunch with me, and I was very short on time. I went to Subway at Walmart hoping I could get some lunch fast. Luckily no one was in line in front of me. I got a six inch whole wheat toasted, with turkey, American cheese, mayo, lettuce, tomatoes and peppers.The lady toasted the bread with the, cheese and Turkey first, then she added the rest of the ingredients. I don't ever go to Subway, so I wasn't familiar with their meals. I guess a meal is a better value, than just a sandwich. This was just under $8.00.I drove around 10 minutes to my destination, then I ate my turkey sandwich for lunch. It was ok, the bread however tasted like paper, it was so dry. It wasn't dry because it was toasted, it was a different type of dry. I also think $8.00 was a bit pricy for the quality I received.I didn't expect this to be the best sandwich of life, it was ok. I will probably not be returning to this Subway.
Well where do I start. First off was in a rush 2 get 2 the hospital and they took 4 ever 2 even ask me what I wanted and on top of it they did not ask me if I wanted the stuff that goes with it. They just put it on with out asking. Don't get me wrong I like subway but this is by far the worst one I have ever been 2.
I Love This Subway Location, By Far One of the Best. There were few people ahead of me but the kid on the line moved them in and out I didn't really wait at all, and the girl on the register was up selling and ring them out just as fast.I was ordering for my brother with special needs and He just Loves the Ham and Cheese Grinder with a little this and a little bit of that. Me I'm Steak and Cheese Tomato Wrap guy I like to load it up with Double Meat extra cheese 2 kinds. So I kind of knew what I wanted but the kid and I had a few laughs working through it.Thats what I Like About This Place Everyone is Friendly and Food is Fresh not like alot of places in Hartford. The place is always clean and smells nice too. Plus there is plenty of seating to Sit and Enjoy Your Delicious Grinder Salad or Wrap.Everything is Made To Order Just the Way You Want it. Plus They Do Catering Great for Offices Lunch or Birthday Party.
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn’t understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
I Love This Subway Location, By Far One of the Best. There were few people ahead of me but the kid on the line moved them in and out I didn't really wait at all, and the girl on the register was up selling and ring them out just as fast.
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn't understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
Stopped in to get a simple meatball sandwich and chicken noodle soup between the hours of 12:50pm and 2:00 pm. The young lady who prepared my sandwich took about 15 minutes plus to prepare two 12in sandwiches. One problem was that she didn’t understand the Spanish language barrier. Another problem was the coworker who was on duty was on a cellular phone walking in and out the back. Do your job first then take breaks later. To run a business and keep a successful business running you always should put customers first. Once I finally got my food it was warm not hot elk! I will not return to this Subway location.
This may be the most popular Subway in downtown. Today I decided to try their special - ultimate meatball marinara. It was excellent. Foot long, garlic butter, lots of mozzarella and parmesan cheese and the meatballs. All these are toasted. If you are not in a diet you need to try this. It was rich and good.
Today's service was horrible. Unorganized, poor customer service and unapologetic. I came in to purchase my regular items which were not available. I was told to come back later after lunch time and they still were not available.
Restaurantji Recommends
I'm not sure why this location has such bad reviews. I visit regularly and I'm always greeted with a warm welcome by the staff, service is always prompt, even during lunch rush hour, and my order is always correct. The ingredients are fresh and the restaurant is always very clean. When I'm not in the mood for any of the bland, overpriced options in downtown Hartford, Subway is definitely a faithful option. I know I'll be satisfied and full.
5 dollar foot longs all day
Fast service. Never really busy.
DO NOT TRUST THIS SUBWAY STORE!!!
Of course most subways are the same as far as menu and generally prices,i found that the staff here were very friendly and moved pretty quickly as far as taking and completing my order,another positive about this location is that you can go in a d order twenty four hours a day,i recommend the chicken bacon ranch on multi grain bread with lettuce,tomatoes,onion,black olives and a small amount of jalapenos of course the ranch dressing with a touch of creamy siracha💋