Had some really good food from here in the past, however this weekend we got home and our wings were burnt to charcoal. Couldn’t believe someone thought it was acceptable to serve these.
Atmosphere: 3
Food: 1
Service: 3
Debra Balogh
THE ONLY REASON THEIR GETTING A 1 IS CUZ I CAN'T LEAVE THEM A ZERO, Never have I eaten at a pizza restaurant where they either burnt my pizza or made it wrong and they didn't make it over. This place is a take out only so when I got home and realized they burnt my pepperoni* beyond recognition I called the restaurant and I was told I would have to wait until the owner came in to resolve it. They have no managers that that can help either. So I waited and waited and called several more times to inquire why he hasn't responded to my phone calls and got the run around from the employees. At this point Im pretty sure I'm being ignored by the owner so I wouldn't recommend you spend your hard earned money at a restaurant that doesn't even value their customers.
King Loulz
Amazing. One of the best pizzas I have ever had.
Atmosphere: 5
Food: 5
Service: 5
mommy of 3
Ordered a few different items because they had some good reviews and items other local places don’t. $115 dollars later I got a bunch of burnt not really edible or enjoyable food. Even the pizza that looked okay on top (besides veggies not even cut) was like cardboard. When I called I was told it’s just like that sometimes. My boyfriend called for a refund and got told since we ordered from a third party app they would need to contact them first. 2 days later didn’t even get half my money back.
Food: 1
Service: 1
Jacob Hausmann
One of the most underrated pizza shops around highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angry Pepperoni Pizza
Marcie Casey
I ordered a greek salad & Buffalo wings. And 2 bottles of iced tea. The salad was mediocre. The wings were NOT Buffalo. The wings were also in bits & pieces. I paid $40. It was NOT WORTHNIT.
Food: 1
Service: 2
Stacy Perrone-Petta
Consistantly great pizza! Buffalo chicken pizza ROCKS!!! And the owner and staff are super nice! Kudos SOUTHTOWN ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angry Pepperoni Pizza
William Sheridan
Excellent New Haven style pizza! I've eaten at Sally's, Pepe's, Modern and many others, but South Town offers a great tasting pizza that rivals the best of New Haven. It has a thin chewy crust with the right amount of "char", tangy sauce and a delicious portion of mozzarella. This is the only place in Southington, where you can get the original New Haven taste and style without the long wait and hoopla.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Cheese Pizza
Bill Straub
Yum!! A remarkably exceptional pizza. Full of flavor. Fresh and crisp. Mouthwatering. Highly recommend!
Mark Chura
My first couple of times ordering the food was great, service was just OK. However like many other reviewers, my disappointment and frustration grow. Food is still good, but the order taking & "service" is horrible!Last night I ordered Caprice Garlic Bread, Angry Pepperoni & Spaghetti & Meatballs. The pizza was great, but I got Mozzarella Garlic Bread(instead of the Caprice I ordered) and Spaghetti - No Meatballs & salad no dressing.I called to let them know and got a very lackluster/insincere apology and what seems like the standard excuse of "New People".I understand people make mistakes, especially when new, but it shouldn't be the norm. Should it keep happening, make changes and train new hires better.They took my number and said they would have the owner call me. We'll see...
I am extremely disappointed. An almost $40.00 order and it was ALL Incorrect. I ordered the new haven special, small with double dough, add ricotta onion and extra olive oil, and 12 wings hot, the pizza was undercooked, they brought it back, still undercooked, for a new haven apizza, it should be well done. The wings have the wrong flavor. We got BBQ ?TRIED calling but they closed 10 minutes ago. The girl knew my pizza was messed up before I left, and I inquired about a refund, bur she took my number for the owner. I thought when I sent it back, they were remaking it the correct way. With the onions, etc. This place used to be my "Go to" but now, I feel robbed, we are hungry, and we won't eat this.
Atmosphere: 1
Food: 1
Service: 1
Jenni Jones
This place is HORRIBLE!!! Twice now I've ordered pizza and when I arrive to pick it up they tell me the "ticket" is lost . How does that happen on TWO DIFFERENT occasions ??! Everyone is standing around doing absolutely nothing and can't make a SMALL pizza ??!
Service: 1
Steven K.
scumbag owners add $5 to pizza and calzone prices on doordashthis is totally unacceptable
Mr.K H
The hours on the website do not match the hours of the actual restaurant. Website said it says 11:30 a.m. but we got there and it said doesn't open till 4:00 p.m..
Had some really good food from here in the past, however this weekend we got home and our wings were burnt to charcoal. Couldn’t believe someone thought it was acceptable to serve these.
Atmosphere: 3
Food: 1
Service: 3
THE ONLY REASON THEIR GETTING A 1 IS CUZ I CAN'T LEAVE THEM A ZERO, Never have I eaten at a pizza restaurant where they either burnt my pizza or made it wrong and they didn't make it over. This place is a take out only so when I got home and realized they burnt my pepperoni* beyond recognition I called the restaurant and I was told I would have to wait until the owner came in to resolve it. They have no managers that that can help either. So I waited and waited and called several more times to inquire why he hasn't responded to my phone calls and got the run around from the employees. At this point Im pretty sure I'm being ignored by the owner so I wouldn't recommend you spend your hard earned money at a restaurant that doesn't even value their customers.
Amazing. One of the best pizzas I have ever had.
Atmosphere: 5
Food: 5
Service: 5
Ordered a few different items because they had some good reviews and items other local places don’t. $115 dollars later I got a bunch of burnt not really edible or enjoyable food. Even the pizza that looked okay on top (besides veggies not even cut) was like cardboard. When I called I was told it’s just like that sometimes. My boyfriend called for a refund and got told since we ordered from a third party app they would need to contact them first. 2 days later didn’t even get half my money back.
Food: 1
Service: 1
One of the most underrated pizza shops around highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angry Pepperoni Pizza
I ordered a greek salad & Buffalo wings. And 2 bottles of iced tea. The salad was mediocre. The wings were NOT Buffalo. The wings were also in bits & pieces. I paid $40. It was NOT WORTHNIT.
Food: 1
Service: 2
Consistantly great pizza! Buffalo chicken pizza ROCKS!!! And the owner and staff are super nice! Kudos SOUTHTOWN ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angry Pepperoni Pizza
Excellent New Haven style pizza! I've eaten at Sally's, Pepe's, Modern and many others, but South Town offers a great tasting pizza that rivals the best of New Haven. It has a thin chewy crust with the right amount of "char", tangy sauce and a delicious portion of mozzarella. This is the only place in Southington, where you can get the original New Haven taste and style without the long wait and hoopla.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Cheese Pizza
Yum!! A remarkably exceptional pizza. Full of flavor. Fresh and crisp. Mouthwatering. Highly recommend!
My first couple of times ordering the food was great, service was just OK. However like many other reviewers, my disappointment and frustration grow. Food is still good, but the order taking & "service" is horrible!Last night I ordered Caprice Garlic Bread, Angry Pepperoni & Spaghetti & Meatballs. The pizza was great, but I got Mozzarella Garlic Bread(instead of the Caprice I ordered) and Spaghetti - No Meatballs & salad no dressing.I called to let them know and got a very lackluster/insincere apology and what seems like the standard excuse of "New People".I understand people make mistakes, especially when new, but it shouldn't be the norm. Should it keep happening, make changes and train new hires better.They took my number and said they would have the owner call me. We'll see...
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Angry Pepperoni Pizza
Restaurantji Recommends
The Best Pizza New Haven Style ? ? ?...
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed. An almost $40.00 order and it was ALL Incorrect. I ordered the new haven special, small with double dough, add ricotta onion and extra olive oil, and 12 wings hot, the pizza was undercooked, they brought it back, still undercooked, for a new haven apizza, it should be well done. The wings have the wrong flavor. We got BBQ ?TRIED calling but they closed 10 minutes ago. The girl knew my pizza was messed up before I left, and I inquired about a refund, bur she took my number for the owner. I thought when I sent it back, they were remaking it the correct way. With the onions, etc. This place used to be my "Go to" but now, I feel robbed, we are hungry, and we won't eat this.
Atmosphere: 1
Food: 1
Service: 1
This place is HORRIBLE!!! Twice now I've ordered pizza and when I arrive to pick it up they tell me the "ticket" is lost . How does that happen on TWO DIFFERENT occasions ??! Everyone is standing around doing absolutely nothing and can't make a SMALL pizza ??!
Service: 1
scumbag owners add $5 to pizza and calzone prices on doordashthis is totally unacceptable
The hours on the website do not match the hours of the actual restaurant. Website said it says 11:30 a.m. but we got there and it said doesn't open till 4:00 p.m..