Ichiban Express & Poké Bowl

1460 East St, New Britain
(860) 438-7884

Recent Reviews

Anna L.

Good poké bowl with fresh ingredients. It's tasty but there is not much fish and the container is a flat bottom one instead of the usual rounded bowls. The spicy mayo was very good and creamy and mild in spice level.

olivia bishop

Prices are extremely high for very small potions. I asked for double tuna and double sauce and there was maybe 1/4 cup of tuna and 1 table spoon of sauce on my poke bowl. They also don’t do hibachi anymore and they make you pay in cash or they will not take your order. Shady. They were good a couple years ago but their service and food has gone down hill since.

Alyssa Legnani

I’m very disgusted to say the least I ordered this food on August 30 at 11:53 AM I ordered six different types of rolls they came in two containers of three and there were dead spiders and both of my containers I called the people that were working at the time they said that there was no manager or any owner there they straight up hung up in my face and told me I couldn’t have a refund for their poor cleanliness this is very unacceptable very unacceptable I just finished speaking to the BBB in the health department know if they wouldn’t want to give me my refund now they’re going to deal with the higher ups this is completely unacceptable if you’re paying for a meal you should not be treated with disrespect I was nothing but nice and cordial and letting them know what was going on with the meal and they just hung up my phone call and they blocked my number in their system so sad the management there needs to be fixed it’s just sad..

Captain Pen Pen

Small portion in comparison to other places, I ordered spicy tuna but I don’t see tuna but mushy stuff with greasy stuff on it. We had 5 bowls and only one, eel, looked like actual fish, the rest was mushy stuff. Never again.

Naomi M

8.4.2021 UPDATE - I felt the need to update my review because things obviously seem to be changing here. The portions are smaller, the ingredients don't seem like the quality they use to be and the staff wasn't nearly as nice. Last time I was here was in 2019 and things were still okay but, just a bit smaller portions. Fast forward to 2021 and they no longer have hibachi. I made a take out order for 5 poke bowls for over $60, go to pick it up and get told they won't stamp my buy 10 get 1 free card because you have to order for pick up on their website and not a 3rd party like GrubHub. I look in the bag and the portions were smallllllllll. I'll be finding a new poke spot.Made my own bowl for under $12. Their sushi bowls are always super filling. I love it ? they forgot my sauce this time but I'm not even mad because it's their first mistake in the 14 times I've been there!

O F

Don't have a picture but I do have to say the food here was great. I'll be coming back here more often. Everything tasted nice and fresh, the prices are fair and the tea was awesome as well! Can't wait to come back! Thank you again

Jimnalyn Santiago

Overpriced poke bowls and drinks. Also had some issues with my order:Poke bowl: I ordered the build your own poke bowl and a few ingredients such as green onion and sauces were missing. Small portions of protein but was still charged extra for three pieces of eel and a spoonful of salmon. Most of the bowl was filled with brown rice.Boba tea: For the boba tea the boba fell apart at the bottom.Sushi: monster roll wasn't too bad. But other rolls are only ok.Ordering: Also had to wait 25 minutes outside after ordering online.

Trinity Jorge

Sushi and hibachi and boba is so good !

Katherine Rodriguez

Ordered chicken hibachi with 2 kinds of sushi and I was very disappointed. The chicken looked like it was cooked on a frying pan the ripped apart, the rice tasted like it was old hard and reheated and the veggies were bland. Only tried it since I had a uber eats coupon so lucky I didn't pay full price. Needless to say I won't be ordering from here again.

Mike M

Good food but only ordering online knocked it down for me. It says on Google that they do drive through but you order online before you go through the drive through

Lisa T.

Amazing food and service. I ordered online and asked a question about gluten and they called me right away. Foot was fresh and delicious!

Danielle J Lutz

Delicious, simple and fresh. -thank you

Tatiana Reyes

If you’re thinking about ordering a protein bowl DONT. I regret getting my food from here today. My “double protein” salad came with 10 little nubs of chicken. There was more toppings on my salad than chicken. When I called to say it must be a mistake the lady laughed in my face. Don’t waste your money go anywhere else. Better off at subway...

Lisa Theriault

Everything we have tried has been excellent-- poke bowls, sushi, and hibachi.Good prices too.

Chloe Russell

Tonight I went to pick up my take out and upon arrival noticed that multiple employees including the two men cooking were not wearing masks. Based on CDC guidelines it is mandatory to wear a mask. This site was absolutely disgusting and made me lose my appetite. Please second think ordering from here during this time.

Load More