McDonald's

40 Martin Luther King Dr, New Britain
(860) 229-0178

Recent Reviews

Ted T

This place is HORRIBLE!! I ordered on the mobile app for someone to pick up for me. I had a copy of my mobile order receipt and order number for the person to pick up. When the person arrived to pick up my order, they denied having the order. I quadrupled check the location and it was correct. This is the third time this had happened, and management is so lazy and uncaring. Go to McDonald's on Corbin and West Main ST! MUCH BETTER service there!

Service: 1

Scot

McDonald’s big breakfast was good hot & fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Filet-O-Fish, Bacon Egg & Cheese Biscuit

Alexis Yusuf

I truly hate mc Donald’s with a passion but because of my kids I tend to give them a shot from time to time and boy this location always disappoints. Always giving me old chicken and stale fries

Atmosphere: 5

Food: 1

Service: 5

Adam Trulsen

I love The Food and MY FAV Is My Frozen Coke With A McDouble that's My Fav Meal But I love All What McDonald's Has But That Is My Food Of Choice For Diner McDouble and A Large Frozen

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Mcdouble

Julio Sanchez

Well treated, good delivery.Always clean kitchen. Just have no words to express how good pizza by Pino's store is the best to me recommended to everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

michelle duplin

Go in there soon after they open at 5 and they literally are rude cause they are never prepared. FYI if you open at 5 maybe show up earlier to prepare instead of rising in at 5:05

Atmosphere: 1

Service: 1

David LaBonte

Always get my order wrong. Either delivery, walk-in, or drive through my order is not correct or missing items! Worst McDonald's around!

Atmosphere: 2

Food: 1

Service: 1

RJay does it all !!!!

Hot and fresh just how I like it!! Not to mention the pleasant humble

Atmosphere: 5

Food: 5

Service: 5

Iralis Diaz

Newly remodelAt times you can get the wrong order. In their defense, they are always very

Atmosphere: 5

Food: 5

Service: 4

Sarah Josenhans

Haven't had a bad experience yet ??‍♀️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries, World Famous Fries, Big Mac, Mcchicken, Mcflurry with Oreo Cookies, Cheeseburger, McDonald's Big Mac, Pancake, Chicken Sandwich

Simon Carpenter

Delicious ?

Atmosphere: 4

Food: 5

Service: 5

Raymond Padilla

Good spot overall. Don't like the beggers outside asking for money while you wait for your curbside

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Large Fries, Chicken Mcnuggets, Pancake

Maria Flores

Wrong order I have to go back and get it .after returning the wrong order they gave me the order that it was supposed to be my order .and it was wrong again.never go

Atmosphere: 1

Food: 1

Service: 1

Jennifer Rivera

The employees here rush you while you’re ordering your food in the drive through just to mess up your order and not give you what you asked for. Then when u tell them you’re missing an item, the response I got was oh they only charged you for one. Well that’s not my fault as a customer when I asked for 2. If the employee who took my order wasn’t so busy rushing me with my order he would Heard me when I said I wanted two of the same items. The customer service experience here really sucks and I doubt that I will be back or recommend anyone to this location. I seriously recommend better training for your employees and stop rushing your customers in the drive-through just to get their order wrong. And when I asked for them to fix my order, when they gave it back to me the second time it was still wrong?

Atmosphere: 1

Food: 1

Service: 1

Antwon King-Pierce

Long wait time especially in drive-thru. Food is never fresh. Very rude staff/

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Large Fries, Mcdouble, Mcflurry with Oreo Cookies, Chicken Mcnuggets, Mcmuffin

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