Subway

1537 Stanley St, New Britain
(860) 223-0663

Recent Reviews

Abe Al

Very bad service, if I didn’t live so close i’d never show up to that specific subway ever! Black guy working the deli was very rude and doesn’t know slightest meaning of hospitality.

Atmosphere: 1

Food: 1

Service: 1

Ethan Rush

Just ordered from here not 10 minutes ago. While the food here is ok, the service can leave a lot to be desired. I am food critic on Google and my words should not be taken lightly.I ordered a footlong, and when I was almost finished with the order, I mentioned that I would like to buy a pretzel stick. The worker responded rudely that my request inconveniences the entire process of the business and that it would create some hostility. I realized this, and in an attempt to mitigate conflict, I told the man that I would be fine with the sandwich. He refused, persisting on delivering my order, at the expense of his hostile attitude towards myself.While finishing my order, he yelled that "if you want a pretzel stick, make sure you tell me when ordering the footlong." While I only realized this after I put in my order, his comment made me very uncomfortable, as well as the other customers in the store. It was not my intention to make this man's day so horrible, but it seems his bad attitude already made that the case. Altogether it probably took him an extra 1:30 minutes to cook the pretzel, which I adamantly refused once I noticed his clear attitude.Further research leads me to believe that this is not the first time he has reacted this way. I was unable to get his name, but those who regularly shop here know who he is. For those interested he is African American, approx. 5ft, 10in, and has a beard and glasses. He looked like he was about 25-35 in age.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Black Forest Ham Sandwich

Bonkers Amami

just went out to get some lunch because we had a coupon and upon cashing out the coupon was declined and instead of trying to find a way to figure out how to get our discount, we paid full price. but don’t worry! we got a tiny bag of doritos. never again.

Atmosphere: 1

Food: 1

Service: 1

Jake Salas

Friendly customer service. Great sandwiches and fresh food. The spinach always fresh. Look for T!

Atmosphere: 5

Food: 5

Service: 5

Noah Roy

i come here most weekdays during breaks between classes since it’s right next to ccsu, and the workers here always make me feel welcome and the food is great, perfect for a quick lunch. the black man (i don’t know his name) is especially nice and always delivers great customer service!

Atmosphere: 5

Food: 5

Service: 5

Joseli Rivera

Bread was hard as a rock and no it wasn’t toasted. All the veggies were frozen literally ice on them and the tuna tasted off threw the whole thing out $16 for nothing ?

Atmosphere: 4

Food: 1

Service: 5

zaid khalyleh

Very rude young lady working on there, absolutely will not back

Atmosphere: 1

Food: 4

Service: 1

Kashmere Cunningham

The black male that works there is VERY RUDE. Terrible service and gave me a hard time. Ended up telling him to keep the sandwich, I was so turned off!!!

Atmosphere: 1

Food: 1

Service: 1

Vinchenzo Esposito

I had terrible service the food wasn't restocked. I couldn't use my coupon To pay for my 2 subway sandwiches. Also being military I couldn't even get a military discount. Never coming to this subway ever agian.

Atmosphere: 1

Food: 1

Service: 1

Riq Moor

One of the only one s withSweet pepper

Atmosphere: 3

Food: 4

Service: 3

Sergio Sevillano

One of the few Subways that is still open in my area.

Atmosphere: 3

Food: 4

Service: 5

Dariusz Orzolek

The place supposed to be open at 9amWalk in at9:30 the black male having attitude for coming in keep saying go outside and waitWent outside and so another costumer waitingI spoke with other costumes and he recive some tritmentWe waited to 10 am still no serviceWhen I ask ho the store manager was he was rude and rune to back storeIf store is not ready at the time is open CHANGE HOURS it is anprofessional and rude to talk to costumers like that the place will lose lot of costumers if people that don’t care about the job and place of employment should be terminated from this job to leve open for good and kind people

Cody Suttmeier

They dont close ur sandwich when they cut it in half they just leave it wide open and cut it like that and then wrap it up still completely open. I dont like going to eat my sandwich and opening the wrapper and the whole thing completely fell apart. Might as well have given me a bowl and made it into a subway bowl with how much it had falled apart

Sara DeJesus-Diaz

This location is never open when it says they should be. I’ve gone 30 min or an hour before closing and they’re always closed! When they should be open.

Denofvipers

Terrible. They won't except coupons. 3 12" grinders for $18. So I ended up buying 2 for $28. Total Ripoffs, very small amount of meat, mostly bread. Don't bother making coupons when very few accept them. I'm done with Subway. To bad the Tuna incident did take them down. Employees look miserable working on here, and I mean not just one or two of them. Disappointing, very disappointed

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