BILLS CAROUSEL ICE CREAM &YOGURT

1185 Whalley Avenue, New Haven
(203) 891-7302

Recent Reviews

Eric S.

Extremely expensive. Milkshake was $11??? Didn't taste fresh and gave me an upset stomach. Never going back. Used to be cheaper only a couple of years ago.

Katie Yates

I ???? Bill's Carousel ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 24 Flavor Soft Serve

Lila

The man who runs the window is so nice and kind. Absolutely the kindest man, best customer service we’ve ever had! we’re going to come here ALL the time. They’ve got an awesome selection and they’re open late, best place ever! ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hard Ice Cream - Cup

Velvet Roman

My son only eats from hereWe come here as long as they are openGreat

Atmosphere: 5

Food: 5

Service: 5

Shermaine C

Great customer service. Disappointed in the ice cream. Ordered the soft service coconut ice cream in a waffle bowl with chocolate dip. The coconut was simply coconut flavor which was overwhelmingly imitation coconut flavor.

Richard Sbordone

I purchased a medium soft serve cone. Almost 7 dollars.I left and purchased a half gallon at s and s for half the price. Way over priced. Just take note.

Rachel P.

I was disappointed with my experience at Bill's. I ordered a 2 scoop sundae and asked for almonds along with the usual toppings such as whipped cream and hot fudge. The menu isn't very clear as per my picture with the pricing because what justifies as a small, medium, large, XL? I asked for 2 scoops, which wasn't very big hence the cup in the picture I posted. My husband ordered the fried dough with ice cream on top and a bottled water. Those 3 items came to $25 like WTF?! The sundae was a joke. Small scoops and they charged $1 for the almonds. What sundae does not automatically come with nuts? The fried dough is huge and it was put in a styrofoam container with cheap, flimsy plastic utensils making it very hard to cut through the dough. The knife was so flimsy that forcing through the dough caused holes in the styrofoam. I will never come to this establishment again.Tips for management: Upgrade your take out boxes and flimsy utensils to something sturdier. Sam's Club is a great choice for that. Be clear in your sundae menu how you justify your pricing for the different sizes because I shouldn't be charged for an XL when my ice cream servings were tiny and to make it worse, you charge $1 extra for nuts that should automatically be part of the sundae menu. Clean your outside tables so it isn't sticky if you want people to sit there.

sundance3367 sundance3367

Love this place try their blueberry cheesecake ice cream ?? and this berry frozen yogurt with BIG chocolate chips in it

Amelia Govang

I like this place because it has a drive up and the ice cream is very good. Be sure you have cash as they charge extra if you pay by debit or credit card.

Tom Luke

Smelled like cigarettes inside. Ice cream was generic with some flavors… which don’t stand out from other places

Sean G.

I never leave reviews but this place is outrageously overpriced for mediocre ice cream. Absolutely the worst place I've ever gotten ice cream. Avoid this place. Go to Dairy Queen or literally anywhere else.

Yahira

First time going and it was great! Different varieties. Definitely recommend

Tiffany Moore

Today I asked for oreo blizzard she blendered the oreo's into disintergration tiny specks of oreo i gave back the icecream, told her to eat it and let her keep the money for her services i like chucks of oreo in my blizzard

Rachel W

The brownie ice cream is phenomenal, soft serve ice cream is okay, smells like cigarette smoking when you order.

Brian A.

Wow what a bummer. I think this place has changed hands. The ice cream had a nasty texture with dark chocolate flecks in it. I ended up throwing it away. Clean your ice cream machines please. I won't go back sadly.

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BILLS CAROUSEL ICE CREAM &YOGURT

1185 Whalley Avenue, New Haven, CT 06515
(203) 891-7302