KFC

311 Whalley Ave, New Haven
(203) 777-5414

Recent Reviews

Cryptic

I ordered a simple 5 piece tender meal and the employees cant get a simple order right and gave me a 5 piece fried chicken thats soggy and not crispy and completely different from what i ordered and when i went to call the store to complain and request for it to be replaced they wouldn’t pick up the phones whatever lazy idiots they hired need to be fired or suspended until they learn how to follow simple instructions

Atmosphere: 1

Food: 1

Service: 1

Donald Sexton

The prices on the drive thru are incorrect.

Atmosphere: 4

Food: 4

Service: 4

Pinklady

Gave me the incorrect order. Food tasted like it was infused with weed and dirt. Mac and cheese was definitely old and sitting all day yet still served. All around horrible experience and will never eat here again. SAVE YOUR

Food: 1

Service: 1

Elizabeth M

Food has no flavor at all sorry ? need to season that up !

Atmosphere: 4

Food: 1

Service: 4

Rosalyn Moody

Just Called the Store Prior to Opening. A Male Answered KFC Who's This??!! I Said GM, I'm Mrs Moody is the Owner Available? He Responded You've Got the Wrong Number , Goodbye...Then Hung Up !

Atmosphere: 4

Food: 3

Service: 1

Eileen Perez

This tiny container of mashed potatoes the size of my palm is $4.19. You guys are crazy. Not worth the price for a container with barely anything in it.

Atmosphere: 1

Food: 2

Service: 1

Josh

If your order is right it's okay. But getting the order right and not missing stuff is the part

Tamara K.

This has to be the worst KFC I have ever been to. I ordered take-out which consisted of chicken tenders and and order of macaroni and cheese. The chicken was gnarly strips that had the consistency of leather and the container of macaroni and cheese was barely half full. STAY AWAY! Next time I am going to drive to the next town over.

joanne kelley TO all the seriously great movies

The staff was excellent courteous Welcoming And very courteous

Atmosphere: 5

Food: 5

Service: 5

Pa rulu

Wow, dead every time I go. Food is good but the girl doesn’t smile,no professional courtesy. Why even bother coming to work. Entitled,spoiled, thinks we work for her. Oh, please wake up. You ain't better than a bucket a chicken ( pun intended).Wed. July 5, 2023 10:40am.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Fried Chicken

Anna Mkhize

I went through a drive thru. Bought 12 pieces but only received 10 pieces. The horrible thing is I found out about when I was home.

R S

Usually, I do not have a problem with this location, but this go round the only issue I had was receiving an item that I did not oder.

Atmosphere: 3

Food: 4

Service: 3

Awpoti

This location is a 30 minutes drive for me but when i got home and served out the food i notice my order was incomplete. The chicken pot pie had no chicken in it. I also ordered the 12 pieces chicken family plan with three sides and biscuits. Only received 8 pieces and no biscuits. The gravy was watered down. I spend 57 dollars for nothing.

arandomperson

This location is a 30 minutes drive for me but when i got home and served out the food i notice my order was incomplete. The chicken pot pie had no chicken in it. I also ordered the 12 pieces chicken family plan with three sides and biscuits. Only received 8 pieces and no biscuits. The gravy was watered down. I spend 57 dollars for nothing.

Zamaya Bowers

Came here on 02/26/2023 at 6:45pm and the person at the drive through window was very friendly from the menu board to the window. Was skeptical about the bad ratings but I came and received great service and food.

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