McDonald's

48 Danbury Rd, New Milford
(860) 354-2356

Recent Reviews

amy gen

I give restaurants three strikes before I don’t support them anymore but I am just beyond baffled by this Mc Donalds location. I’ve worked in fast food before and for a long time so I know it’s not hard to wrap your head around. This is this the first and only Mc Donald’s i’ve ever had a negative experience at and it seems like i’m waisting my money every time. I have a six year old daughter with a dairy allergy and EVERY SINGLE TIME she’s had to miss out on our Mc Donald’s family dinner night because they decided to put cheese on her HAMburger. It’s insulting for it to be wrapped up with a receipt taped to it specifying it has no cheese on it just to open it up and have not just one slice, but TWO. What’s the point of even having the customize option for the burger if the employee is just going to chose it for me. My six year old shouldn’t have to worry about dinner because employees aren’t capable kid reading. This isn’t the only negative experience Ive had at this ‘establishment’ I’ve pulled into the drive-thru and gave my mobil order code as directed, then told to pull forward to the LAST window. I pull forward and an employee try’s to charge me $20 for someone else’s meal. To literally prove I am picking up my mobile order they take MY phone walk away with it into the kitchen and closes the drive thru window. After a five minute wait of them having my UNLOCKED phone the supposed ’manager’ comes back with my phone and barks at me trying to blame me for his obviously untrained employees getting confused by pulling to the last window and not stopping at the first one to get my receipt. He then reads my order to me and read one medium two cheese burger meal as 12 cheeseburgers…he thought I ordered 12 cheese burgers. After taking back my phone and reading to them my order so they could understand they had me pull into a parking spot where I spent another 20 minutes waiting for my food. I guess i’ve learned my lesson and take my money else where, somewhere actually worth spending and maybe where they know what they’re doing.

Atmosphere: 1

Food: 1

Service: 1

Lisa D'Aiuto

Our experience at the Drive-Thru was phenomenal! We were met with a very kind worker who’s enthusiasm made our pit stop 10x happier and really helped make our trip more enjoyable. They were also very welcoming and accommodating when we asked for extra spoons and sauces. The food was good warm and out quick too which is always a plus.

Atmosphere: 4

Food: 4

Service: 5

Kaleigh Sanders

I asked for extra cheese on my chicken sandwich, they charged us for it, but didn’t give me the extra cheese. I also ordered a happy meal for my son and was never given his food, I had to drive all the way back to get his food. Nd the food really wasn’t that great all

Atmosphere: 1

Food: 1

Service: 1

Catina Small Small

This McDonald's will come to your car with your food, repeat the order, and ask if you need condiments. Really upbeat staff, smiles, and friendly service.Dietary restrictions: Calories are on display. If you don't want salt on the fries, the staff gives exactly what you ordered, and if you want no bun; you get exactly what you ordered. This McDonald's understands dietary restrictions.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hotcakes & Sausage, Mcchicken, Egg Mcmuffin, Egg White Delight Mcmuffin, Cheeseburger, Crispy Chicken Sandwich, Mcmuffin, Big Mac, Chicken Mcnuggets, World Famous Fries

ivailo agli

Food service was quick after i ordered and food is really warm.

Atmosphere: 5

Food: 5

Service: 5

c roy

Food: McDonald's food is generally considered to be unhealthy. The burgers are high in fat and calories, and the fries are high in sodium. However, McDonald's has recently introduced healthier options, such as salads and grilled chicken sandwiches.Service: McDonald's service is generally considered to be fast and efficient. However, the quality of service can vary depending on the location and the time of day.Atmosphere: McDonald's restaurants are typically clean and well-maintained. However, the atmosphere can be noisy and chaotic, especially during busy times.Value: McDonald's is considered to be a good value for the price. The food is affordable, and the portions are large.Overall, McDonald's is a popular fast food chain that offers a variety of food options, fast and efficient service, and a clean and well-maintained atmosphere. However, the food is generally considered to be unhealthy, and the quality of service can vary depending on the location and the time of day.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Hamburger

BOBARINO'S WORLD

orders are wrong every time the kids are working. Get your receipts and re-check your orders or you'll get screwed!

Atmosphere: 1

Food: 1

Service: 1

Robert

Today Aug 19th 2023. My wife and went for our usual specials package. With in 35 we both have severe diarrhea.Burgers were very greasy.

Atmosphere: 3

Food: 1

Service: 4

kano R

It's been couple morning when the door still locked today 715am still not open only drive thru. Like me and other big vichicle we can't just waste our time waiting here. My proof.

Atmosphere: 4

Food: 4

Service: 4

Severed Speedruns

I order to go with the app which I highly recommend, my experience is consistent. Food is hot, fast and the same every time. From an outsider perspective it's McDonalds done right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Big Mac

Alan Smithee

Its very expensive and the food still makes me feel sick to my stomach. To each, their own. They did a lovely job renovating, but its still poor quality food at ridiculous prices.

Jodi Harper

I haven't been inside this McDonald's in over 13 years, it has a modern look, it was nice & clean.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Simons

Fast, Friendly service, everything as ordered

Google user

Drive through is really slow. Place looks like a prison too.

Jason Torres

Staff is nice and inside is clean but wait time was kind of long.

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